Quick Facts About Vivi’s Nails
Vivi's Nails strengths:
1. Quality nail work: Multiple customers commented on how good their nails looked after visiting Vivi's Nails. The staff have skills in nail art and are able to deliver beautiful results.
2. Good customer service: Many customers praised the customer service at Vivi's Nails, stating that they felt well taken care of and treated like a VIP. The staff pays attention to detail and takes their time to ensure a satisfactory experience.
3. Creativity: Vivi's Nails offers creative designs and options for their customers, allowing them to express their personal style and preferences through their nails.
4. Professional staff: Commenters mentioned how professional and skilled the staff at Vivi's Nails are. They have a good attitude and provide a pleasant and welcoming atmosphere.
5. Attention to children: One customer remarked that the staff made their two-year-old granddaughter feel special by taking their time to paint her tiny toes. This attention to detail and care for children can attract families to the salon.
6. Affordable prices: While not explicitly mentioned in the comments, the fact that customers have mentioned spending $100 on their nails suggests that Vivi's Nails offers affordable prices for their services.
Vivi's Nails weaknesses:
1. Inconsistent quality: Some customers mentioned that the quality of the work at Vivi's Nails can be hit or miss depending on the technician assigned to them. This inconsistency can be a drawback for customers who are looking for consistently good service.
2. Weak nail products: Several comments mentioned nails breaking off shortly after the visit to Vivi's Nails. Customers speculated that the glue used might be of poor quality, causing the nails to break easily. Weak nail products can result in dissatisfaction and frustration for customers.
3. Lack of maintenance: One commenter noted that the salon seemed under-cared for in terms of upkeep. This may include issues with cleanliness, outdated equipment, or worn-out furnishings. A lack of maintenance can reflect poorly on the overall professionalism of the salon.
4. Attitude of some employees: A customer recounted an experience where they encountered an older lady with a bad attitude during their visit. The employee's attitude affected their overall experience and ultimately led to the customer deciding not to return to Vivi's Nails. Negative attitudes from employees can drive customers away and harm the reputation of the salon.
5. Limited lasting power: One customer mentioned that their nails only lasted a week before breaking off. This short-lasting power may discourage repeat customers who expect their nails to last longer before needing maintenance.
In conclusion, Vivi's Nails has strengths in the quality of their nail work, good customer service, creativity, professional staff, attention to children, and affordable prices. However, they also have weaknesses regarding inconsistent quality, weak nail products, lack of maintenance, attitude issues with some employees, and limited lasting power. Addressing these weaknesses and ensuring consistent quality can help Vivi's Nails improve and maintain a successful business.
Best TL Reviews
While the place was a tad under-cared for in the way of upkeep… my nails look great and so do my daughters! Would definitely recommend! Thanks David! (David did pink nails, we didn’t get the techs name that did my daughters ????)
This place can be a hit or miss depending on who you get.
I got a pedicure and dip set a week ago and it looked great. I really liked them unfortunately I’ve already had three nails break off. I was tying a balloon and one broke off. Two of them i didn’t even notice when they broke off. I think the glue may have been bad because it’s just the tip breaking off and not the base of the nail.
It sucks that i spent 100 and my nails are ruined a week later.
I’ve had places give me nails that lasted 5 week until i ripped them off.
By far the best attitude of ownership & employees, quality of products, creativity, customer service and attention to detail in every way… I absolutely wouldn’t go anywhere else. My personal experience in recommendations are booking with Lee , ViVi and T!
They do beautiful work and the best pedicure I've had in covington also.
Amazing customer service! Truly the best place to get your nails done. My daughter broke one of her nails the day after getting them done and they fixed it for her.
Her nails look spectacular! Thanks again ????????????
I will say this… I’m just not sure how I’m the heck they still in business! This older lady did my pedicure when I told her she messed up the polish she just had done with her sweater she got an attitude and then proceeded to just disregard it and then sat me to do my gel polish nails with an attitude! Like lady C’mon… she lucky I even left her a tip. I get it sometimes we have things going in our lives but when you’re working and the person you are doing the job is actually nice and respectful towards you and least you can do is have a better attitude! I won’t be coming there anymore! And I know it won’t make a different if I stop going but they need to get their business together! Even clean it and having ur employees have a better attitude towards ur clients will light up the place and be prosperous for many years!
The lady made my 2 year old granddaughter feel so special. She took her time painting her tiny toes. Of course, this all took place while I was getting a pedicure myself! It's the little touches that mean so much.
Absolutely positively and amazing professional staff???? Taken care of like a Star in Hollywood ????????I am very pleased with my all natural nails Gel by Lee????Lee was amazing and cool????????I will be back????I highly recommend this fine establishment????
Place Pictures
Vivi’s Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
Places
Other Places
11. Q Nails & Tan
12. Queen Nails