Quick Facts About Diva Nails
Strengths of Diva Nails Place:
1. Professional and Kind Staff: Multiple comments highlight the professionalism and kindness of the staff at Diva Nails Place. This creates a welcoming and pleasant atmosphere for customers.
2. Relaxing Ambiance: The comments mention that the ambiance of Diva Nails Place is beautiful and relaxing. This contributes to a soothing experience for customers, especially after a stressful week.
3. Quick and Efficient Service: One comment specifically mentions the quick and efficient service at Diva Nails Place. This is a strength as it shows that the salon values customers' time and ensures that they are taken care of promptly.
4. Saving Nails for a Fill: One customer highlights that Nina did a wonderful job saving their nails for a fill instead of pressuring them to get a whole new set. This shows that the salon prioritizes the customers' preferences and ensures that they provide the best service for their needs.
5. Great Pedicure Service: Another comment mentions the great pedicure service provided at Diva Nails Place. This indicates that the salon excels in this particular service, which can attract customers who prioritize quality pedicures.
6. Long-standing Happy Customers: A comment mentions that they have been going to Diva Nails Place for years and have never been disappointed. This shows that the salon has a loyal customer base and consistently delivers satisfactory service.
7. Customer Service: Multiple comments express satisfaction with the customer service at Diva Nails Place. This indicates that the salon excels in providing a positive customer experience and values customer satisfaction.
8. Updated Color Choices: Under the new ownership, Diva Nails Place has updated its color choices, according to a comment. This demonstrates that the salon stays current with trends and customer preferences, offering a wide range of choices for customers.
Weaknesses of Diva Nails Place:
1. Pricing Discrepancy: One customer expresses dissatisfaction with the $32 gel manicure they received, stating that it was half painted, lumpy, and uneven. This indicates a weakness in the quality of service and value for the price paid.
2. Inappropriate Behavior: The same customer also mentions inappropriate behavior from the staff member, including the use of rusty nail clippers and inappropriate laughter when the customer pointed out mistakes. This reflects poorly on the professionalism and hygiene standards of the salon.
3. Difficulty Spotting the Salon: One comment mentions that Diva Nails Place is a hidden gem that is hard to spot. This can be a weakness as it may deter potential customers from finding the salon.
In conclusion, Diva Nails Place has several strengths, including professional and kind staff, a relaxing ambiance, quick and efficient service, and loyal customers. However, there are weaknesses related to pricing discrepancies, inappropriate behavior, and the salon's visibility. These weaknesses should be addressed and improved to maintain and enhance the salon's reputation for excellent customer service.
Best TL Reviews
Everyone was very professional and so kind! I had a long day at work and I’ve never been here before so I just walked in and immediately was taken care of! The ambiance is beautiful and so relaxing after a stressful week. I’m so glad I have found this place. Kind of hard to spot immediately but it’s a hidden gem for sure. If you are looking for quick efficient great customer service as well this is the place to check out????????
Nina did a wonderful job saving my nails for a fill instead of making me get a whole new set on which most places would. Snow did an awesome job on my pedicure. Thankful to have found this place! Glad to meet Cathy and happy she made this place her own only 8 months ago!
Highly recommended. I’ll be back for sure.
Just finished getting a pedicure at Diva Nails. I will definitely be back! The service is excellent, the staff very nice, and the price is fair. Very happy experience!
Daniel is amazing!! Highly recommend. I've been going here for years and they never disappoint
This is what's 32$ gel "manicure" will get you with the man that works there. I told him I wasn't happy and just wanted to finish and go home. The owner did try and reconcile and told me to come back later and she would redo them but I am not interested in that. She gave me. 15$ gift card too but I just had them take it off my bill. My manicure that i was charged for consisted of a cuticle trim. When I asked why I didn't get lotion on my hands he stated that I said I wanted to go home. All he did was spray alcohol on my hands and said ok. I had to ask if I should wash my hands since they were dripping with alcohol. I had also asked for gel on my toes which I got regular polish and when I told the guy doing my nails he just laughed. The tools used for my toes went strait to being used on my nails without them even being wiped off they still had whatever they took off my toes on them. And the nail clippers had rust all over them. The owner that runs it is a very nice woman but I will not be back and I'm sure that's fine. Just disappointed I was charged 32$ for half painted lumpy uneven nails and toe nails that are half painted as well.
Absolutely love my nails! Did an amazing job and the guy who did mine was fun to talk to and was careful. I would come here again and again if I lived down in Florida.
The girls that work there are so nice! An always do an amazing job!
Under new ownership since the spring, Nina, Snow and Kathy have brightened up the place. They have new and updated color choices. They are super friendly and do a great job. Definitely recommend this salon.
Today was my first time Coming here, will not be my last! From the second I walked in Tracy was there to greet me at the door, asked what service I wanted, and my name. She is very nice and professional. Frank is who did my nails. He is very personable and friendly. He made sure that I was satisfied with every step of my acrylic French manicure. He did an amazing job!
Due to COVID-19 you are required to wear a mask, have your temperature checked, and sign a waiver. They also have plexiglass blocking direct contact. They do an amazing job making sure they take every precaution, to make sure you are safe!
Place Pictures
Diva Nails Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
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