Quick Facts About Delight 2 Nails & Spa
Delight 2 Nails & Spa has received mixed reviews from customers. While some have had positive experiences with specific nail technicians like Lena and Tiffany, others have faced issues with the service and treatment they received. In order to assess the strengths and weaknesses of the salon, let's analyze the comments provided.
One significant weakness that is highlighted in multiple comments is the inconsistent pricing and lack of transparency. One customer mentioned that they had to pay different prices for the same service, which indicates a lack of standard pricing or clear communication about pricing changes. This inconsistency can be frustrating for customers who want to know what to expect and plan accordingly. Additionally, one customer mentioned that they were offered a 5% discount after a negative experience, which can be seen as a weak attempt to rectify the situation. These pricing issues can undermine customer trust and loyalty.
Another weakness mentioned by the commenters is the poor service and quality of workmanship experienced by some customers. One customer mentioned that their nails were put on slanted and the technician tried to convince them that it was their nail bed's fault. This indicates a lack of accountability and responsibility on the part of the technician, and ultimately leaves the customer dissatisfied with the service. Another customer expressed disappointment with their pedicure, mentioning that the staff was rude and provided substandard workmanship. These negative experiences can greatly impact the reputation and credibility of the salon.
On the other hand, the salon does have some notable strengths. Lena, in particular, received positive feedback for her talent, delightful service, and ability to create beautiful designs. This indicates that there are skilled and talented technicians working at the salon, who are capable of providing high-quality services and satisfying customers.
The proximity of the salon to other businesses, mentioned by one customer as a reason for choosing the salon, can also be seen as a strength. Being conveniently located near popular establishments like Home Goods can attract customers who are looking for a quick and convenient nail service.
Ultimately, the strengths of Delight 2 Nails & Spa lie in the talents of individual technicians like Lena and Tiffany, as well as their convenient location. However, the salon faces significant weaknesses in terms of pricing inconsistency, poor service quality, lack of accountability, and questionable treatment of customers. Improvements in these areas are necessary for the salon to provide a more consistent and positive experience for customers.
Best TL Reviews
I would not recommend this business every time I come here I’m paying a different price for the same service. I constantly ask for a soak off and they try to rip my nails off. The last time I came for a full set they lady put the nail tip on slanted and proceeded to tell me it was my nail bed when I’ve never experienced this before then when I get to the register she offered me 5% after trying to convince me it was nail bed. Literally bad business and would not recommend this place to anyone.
I had the pleasure of being serviced by Lena. She has a wonderful and bright personality. She also did an amazing job on my nails! The service was quick and of high quality. I will be back. ☺️
Lena did a fabulous job on my nails. I was extremely impressed with her work. The design that I wanted she was able to make a very similar replica of it. You can tell she enjoys her job and she makes sure her clients leave the salon happy with their service.
I have used this nail salon for almost 3 years. About 1 year-1 and a half years ago my husband and I scheduled 2 pedicures and we had to cancel because he was Ill. That was the only time that I ever canceled and Michelle who owns the salon along with her husband told me that they’d never give me scheduled appointments after that. She also told me that her husband and son would not service us. I continued to go there and many times waited patiently for up to 1 hour. About a month ago we were treated rudely, they gave us the worst pedicures we have ever gotten anywhere. They claimed the help didn’t understand… When it’s time to pay and their prices are extremely high; they understood us just fine. I have nothing good to say about this salon and the way they treat their customers. The atmosphere and quality of workmanship is substandard. If you want great service in a fabulous atmosphere go to the Nail Lounge in Pooler.
Lena is an absolute sweetheart and very talented. Her service is fast and delightful always. She has become my go to person. Traffic going to Pooler is crazy but Lena’s service makes it totally worth it.
Tiffany is great for a manicure, Vincent for a pedi!
I have been back many times to have Tiffany do my gel nails. They usually last 3 weeks if not longer, very clean, I won’t go anywhere else!
I chose this business because of its proximity to Home Goods. I came in for a dip and pedicure. Everything was going well, I finished my dip and the nail tech said “they would have been cute if your nails were longer” . I’m like okay thanks ??? So, I wait to have my pedicure another techs greets me and begins working. The next thing I know I feel intense pain and look down. My toe is bleeding and the tech is literally pulling the skin off my toe. She doesn’t realize I’m looking at her. She then reaches for some type of solution and put the tip of the bottle DIRECTLY on my bleeding toe. I ask her to stop everything and just let me pay. She tried to convince me I had a ingrown toenail ON MY SECOND digit. I’m 33 and have never had that before. Also I’m sure I would have known if I had an ingrown toenail before then. The manager was very apologetic about it but I feel like it’s something that never should have happened.
Experience is always great ! Lena did a great job on my nails . I love them . If your in pooler go visit them. And go see Lena she does great designs .
Place Pictures
Delight 2 Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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