USA Nails

+1 419-425-3342

2023 Tiffin Ave #4, Findlay, OH 45840 United States of America

Open Today: -

Quick Facts About USA Nails

USA Nails is a nail salon with a mix of positive and negative reviews, indicating both strengths and weaknesses. In order to analyze these comments, it is important to consider the following factors: quality of the nail technicians, level of cleanliness, customer service, and overall experience.

One major strength of USA Nails is the excellence of certain nail technicians, as mentioned in multiple comments. Tony, in particular, is praised for his thoroughness, excellent job, and the satisfaction of the customer. This indicates that the salon has skilled technicians who can provide a high-quality nail service.

The cleanliness of the salon is also highly appreciated by customers. The mention of the salon being clean and well-maintained is a positive aspect of USA Nails. A clean environment is essential for a successful nail salon, as it ensures the safety and satisfaction of customers.

The positive remarks about the customer service at USA Nails is another strength. The comment about the nail technician being personable, taking her time to ensure customer satisfaction, and providing a light-hearted atmosphere indicates that the salon values its customers and strives to create a positive experience. Additionally, accommodating customers in emergency situations and providing good service is another testament to their commitment to customer satisfaction.

However, there are also weaknesses apparent in some of the comments. One customer expressed disappointment with Tanya's work, mentioning lack of detail, messiness, being cut, and polish coming off. This indicates inconsistency in the quality of the nail technicians at USA Nails, as not all customers have had the same positive experience.

Another weakness mentioned is the pressure to give a 5-star review and take photos. This behavior from Tanya raises questions about the professionalism of certain employees. It is essential for a salon to allow customers to make their own decisions about giving feedback without feeling pressured or coerced.

Overall, the strengths of USA Nails include the presence of highly skilled technicians like Tony, a clean and well-maintained salon environment, and positive customer service experiences. However, the weaknesses are inconsistency in the quality of the nail technicians and unprofessional behavior from certain employees. These weaknesses may lead to a decreased level of trust and satisfaction among customers.

In order to improve, USA Nails should focus on ensuring consistent quality across all technicians, providing comprehensive training and supervision. Additionally, the salon should address any unprofessional behavior and ensure that employees understand the importance of creating a positive and pressure-free environment for customers. By addressing these weaknesses, USA Nails can further enhance its strengths and provide a consistently positive experience for all customers.

Best TL Reviews

Tony did my nails, I LOVE THEM!!! Every time I’ve come here I’ve had an amazing experience!! He was VERY thorough and did an EXCELLENT job!!! I would highly recommend them to anyone. Check out the new Ombré MOOD CHANGING ❤️❤️❤️

I’m really upset with how Tanya did my nails. The detail isn’t there, it’s messy, I was cut, and the polish is already coming off ! She stood over me while continually asking me to do the review, take a photo, and make it 5 stars. I payed $75 dollars for this :( really disappointing.

The place was very nice and clean. The artist that I had also took special care in making sure that my nails were absolutely perfect, which I really appreciated! :)

USA NAILS are Under new ownership ?????

I am extremely satisfied with the ENTIRE experience!

The older reviews made me hesitant to come to USA nails, but i am super pleased that i gave them a chance!

The nail salon is by far the cleanest in this area. My nail tech was very personable and really took her time with the polish/art making sure i was satisfied before continuing.

This is my GO-TO from now on!

Went to this salon in an emergency from being at one that messed me up and they were so very accommodating and have been there every since. Never have to wait and all their nail techs are very good. Very friendly and I am going to really miss them as I am moving out of the city.

Tonya is amazing she hooked me up and went above and beyond for me and my Niece I highly recommend her she did an amazing job????

The gentleman that did my nails did amazing! He didn't cause me any pain, was very considerate of my needs per nail length and shape and did beautifully on the design! I'd give them 100 stars out of 10 if I could!

They did an awesome job! They have excellent customer service! They were the only place that would fit all three of us in at the same time I'm short notice. It was a very light-hearted atmosphere and being able to make jokes and talk while you get your nails done is really important to me. There were some globs of glue from the gems that were a little thick. The nail technician did an excellent job on the designs. Overall it was a good experience and I would definitely go back there again! There aren't many nail salons that I would actually return to more than once but I would definitely go here again!