Juliana Express Nails & Hair

+1 717-232-3061

2006 Derry St, Harrisburg, PA 17104 United States of America

Open Today: -

Quick Facts About Juliana Express Nails & Hair

Juliana Express Nails & Hair place has received both positive and negative comments from customers. It is important to take into account these comments in order to assess the strengths and weaknesses of the salon.

One of the strengths highlighted by customers is the friendly and welcoming atmosphere of the salon. Customers have described their experience as feeling like they are with family and have mentioned that the owner goes above and beyond to make sure they leave satisfied. This suggests that the salon has a positive and comfortable environment, which contributes to a positive customer experience.

Another strength mentioned is the reasonable pricing of the salon. Customers have stated that the prices are fair and that the owner charges at a reasonable price. This is important as it shows that the salon is not overcharging customers and provides good value for money.

Additionally, some customers have praised the salon for its ability to cater to different hair types. They have mentioned that the salon specializes in all hair types and is able to make hair look healthy and grow. This indicates that the salon has expertise and skill in working with different hair textures, which is a valuable asset.

However, a weakness of Juliana Express Nails & Hair place is the reported incidents of rude and disrespectful behavior by the staff. One customer mentioned that the stylist made derogatory comments about their hair being kinky and racially discriminatory remarks. Another customer reported that they were threatened and forcibly driven out of the salon. These instances of rude behavior are significant weaknesses as they create a negative and unprofessional environment for customers.

Another weakness highlighted by a customer is the poor service quality. They mentioned that their hair was left in a tangled knot after being under the hair dryer for a prolonged period of time. Furthermore, another customer reported a horrible dye job and dissatisfaction with the overall service. This indicates a lack of attention to detail and a failure to deliver satisfactory results, which is a weakness for the salon.

Overall, Juliana Express Nails & Hair place has strengths in terms of a friendly atmosphere, reasonable pricing, and expertise in diverse hair types. However, they also have weaknesses related to rude staff behavior and poor service quality. It is important for the salon to address these weaknesses in order to provide a better customer experience and maintain a positive reputation.

Best TL Reviews

I went in for a trim, and that was all I went in for, but she was very rude about my hair being kinky. She asked about me perming or flat ironing my hair and I told her that I do not like heat on my hair, so she said “you need to spend money to do your hair” I told her I do my hair myself and she told me my hair at my natural 4c kinky state wasn’t done. She became very rude making comments like “you Africans have ugly hair, and my fingers hurt, that’s why I’m charging you more.” Mind you, the general cut is $15, I was charged $18 and she drove me out her store and threaten to kill me if I don’t leave because I stood up to her. She was very very rude and didn’t even trim my hair properly. If you are African or African American with 4c hair, don’t go there. I will never ever go there again. I mean this woman made rude comments about my hair being dirty and I just washed and conditioned it before going into her salon. DO NOT GO IN THERE!!! I would rate her .000 if that was a choice. She took 3in out of my hair, it will grow back but her comments was very rude and uncalled for. STAY AWAY!!! She is very racist and rude.

AMAZING EXPERIENCE! I was having such a bad string of days. I just wanted to get my hair done and this place sure did deliver. I was able to just walk in early on a Saturday morning. Wash, set, cut and style. I felt like I was hanging out with family. Everyone was nice and might hair felt so healthy when I left. I'd give 10 stars if I could!

Ok so I'm still in the parking lot of this place and can fully attest that all the negative reviews of this place are bogus. I was treated nicely and like any Spanish establishment like family. My hair (which is in partial extensions) was washed and rolled. I sat under the dryer and then got my hair blow-dryer. The entire time, my real hair was complimented on (whoop whoop) and Juliana asked me if I liked it and stated that she would take care of my hair when And if came back. The conversation was casual. And I spent $50 normally $45 because of extensions and I was okay with that. My hair above all is flowing and clean. I will definitely be returning.

A lot of these negative reviews come from disrespectful people who simply don’t want to pay for their service because in reality this is a good establishment. The owner is super nice and friendly and charges at a reasonable price. I have been going to this salon since I was a little girl and have always been treated kindly. The owner goes above and beyond for her customers in order to make sure they leave the salon looking nice. I know that a lot of these negative responses come from customers who don’t go to salons regularly and spend months and even years without straightening their hair, then expect to be charged $25 for all the hard work then beauticians do. With any service, you simply have to pay. So don’t go around saying all these negative comments because you didn’t want to pay for your service. This salon does a great job of making ones hair look healthy and grow.

I went to get a deep conditioner in my hair. Once they put it in, they sat me under the hair dryer for about 45mins. When they went to pull my hair down, my hair was in one huge knot. I had to cut off all my hair because their was no saving it!!! I found out that the owner allowed her daughter to do my hair (who was under-aged and not licensed) and instead of putting deep conditioner in my hair, she put glue in it!!!!!!!!! It was the worst experience of my life. Because of that horrible experience, I refuse to go to another salon again.

She sent me out looking like a clown, my dye job was horrible for $120, after talking me into going lighter, I ended up with a bright brown color at the roots and the rest of my hair didn’t take, it was still black. I ended up getting a weave the next day, I had called to complain about my hair and she said to come back, when I got there she insisted I pay $65, I refused, she then tried to barter me down to $25, after words I decided to sue.

Haven't been at the shop for years came back to town to visit and wanted my hair done, Bre did my hair and she did excellent i just wanted something simple for which i get all the time (A WRAP) I have to be honest i thought the worst because when new people do my hair they mess up then i have to restyle.I appreciate her for doing it right the first time when ever im in town i will be scheduling an appointment.Thanks so much Juliana when i left your shop i felt Beautiful Bre i will be back

BEST SALON EVER !! 10 Stars

The Owner goes above and Beyond for her Clients and Specializes in All hair Types Ive been coming here for 5 yrs and am always satisfied I get a deep Condition etc and she does her absolute best !! As far as that lady saying she threatend to kill her is A LIEEEEEEEE Julianna would never do that the lady did not like her service and refused to Pay you HAVE TO PAY !! Period You definitely Get what you pay for here and that’s the ABSOLUTE BEST ❤️❤️