Quick Facts About I Love Nails
Strengths:
1. Excellent nail designs and skills: Multiple comments highlight the amazing nail designs and skills of the technicians at I Love Nails. They are able to create unique and beautiful designs, and customers are highly satisfied with the outcome of their nails.
2. Customer satisfaction: Many comments express how happy and satisfied customers are with the service provided at I Love Nails. Customers mention that they always leave with perfectly shaped nails and healthy, moisturized nail beds. The technicians pay attention to detail and ensure customer satisfaction by listening to their preferences and accommodating their needs.
3. Knowledgeable and attentive technicians: Customers appreciate the expertise of the technicians at I Love Nails. One comment mentions how the technician was able to identify and address sensitivity and pain in a specific area, even before being informed about it. This shows that the technicians have the knowledge and experience to provide a high level of service.
4. Reasonable prices: Several comments mention that the prices at I Love Nails are reasonable. Customers appreciate the quality of the service they receive at a competitive price, which they believe offers good value for their money.
5. Appointment availability: Customers mention that it is easy to schedule appointments at I Love Nails. Appointment requests through email or Yelp are promptly addressed, and customers are usually able to secure the time they request. This demonstrates good customer service and convenience for customers.
Weaknesses:
1. Pain during service: One comment mentions that the customer experienced pain during their visit to I Love Nails. They specifically mention being burned by a tool and the technician apologizing for it. This indicates a lack of attention to safety and customer comfort, which is concerning and may deter customers from returning.
2. Busyness and wait times: Multiple comments note that I Love Nails is often busy and that there may be wait times to receive service. Despite having enough staff members, it appears that the high volume of business can lead to delays. This could be perceived as a negative aspect, as customers may not appreciate having to wait for their appointment or receiving rushed service.
Overall, I Love Nails has several strengths that contribute to its positive reputation, including excellent nail designs, customer satisfaction, knowledgeable technicians, reasonable prices, and appointment availability. However, the weaknesses of the potential pain during service and busyness/waits times are areas that I Love Nails should address to ensure a consistently positive customer experience.
Best TL Reviews
I absolutely love these nails that Cindy did!!! They are so amazing 10/10!!! I am definitely coming back. When I wasn’t feeling the original design she took my opinion to heart and we settled on something that was 100x better that suited my nails and her skills much better.
Absolutely obsessed with this place! Me and my boyfriend Miguel have been going here for years & Ally & Nina always do the MOST detailed jobs ever. I have a lot of dead skin & I always leave there with not one piece of dead skin in sight & the most healthiest & moisturized nail beds I’ve ever seen & honestly didn’t even know it was possible to have a such perfect nail shape & nail beds. I don’t even have to tell them if I have an area that has been bothering me or if it’s caused sensitivity/pain, ally can tell just by looking at it, she sees stuff I can’t even see & finds the problem when I can’t! Lol and my boyfriend LOVES Mrs. Kim, we have recently started bringing our moms & we are ALWAYS treated with the utmost respect & helpfulness. I LOVE everyone there & don’t plan on going anywhere else for a very long time!
I was in pain each time I went there. And I only went there twice. The outcome of the nails looked good but the second time I went the tech kept burning me with the tool, touching my skin and just saying sorry. I just can't go back after that. Unacceptable
Love getting my gel manicures done here. They do a good job, Cindy is the best. Prices are reasonable too!
I’ve been coming here off and on for over a year, and have had several nails and pedicures done. In my opinion, the prices are less expensive and the quality of the nails are great. the only thing is that they are busy. It’s not even an under-staffed issue because they have plenty of people working, just a lot of business and that’s because they do such a good job with competitive prices.
Enjoy coming here with my daughter I usually make an appointment via email through Yelp the day before and normally get the time I requests. Nina, is an amazing nail technician and does a wonderful job.
Allie and Lynn are my go to ladies. Allie is wonderful with pedicures especially with ingrown toenails and Lynn does my manicure. Be sure to book an appointment with them, they are a great team and fun conversation .
They were very attentive clean quick but yet did the best pedicure ever and also gave me a very beautiful design cold water and great attitude first time there I definitely will be going back
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Opening Hours
Monday | 09:30 AM - 07:00 PM |
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Tuesday | 09:30 AM - 07:00 PM |
Wednesday | 09:30 AM - 07:00 PM |
Thursday | 09:30 AM - 07:00 PM |
Friday | 09:30 AM - 07:00 PM |
Saturday | 09:30 AM - 07:00 PM |
Sunday | 10:00 AM - 05:00 PM |
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