Nail Oasis

+1 205-678-8321

419 Chelsea Xrds, Chelsea, AL 35043 United States of America

Open Today: -

Quick Facts About Nail Oasis

Nail Oasis strengths:

1. Professional staff: Multiple comments mentioned the kind and professional nature of the staff at Nail Oasis. This indicates that the employees are well-trained and provide good customer service.

2. Clean and inviting environment: Customers appreciated the cleanliness of the salon and the nice decorations, creating a pleasant experience for visitors. This suggests that Nail Oasis prioritizes maintaining a clean and visually appealing environment.

3. Skilled nail technicians: The comments praising the quality of the nails indicate that the nail technicians at Nail Oasis are skilled in their craft. Customers had positive experiences with nail treatments such as Gel X nails and pedicures.

4. Reasonable prices: One commenter mentioned that Nail Oasis offers reasonable prices for their services. This is a positive aspect as it shows that customers are receiving value for their money.

5. A day of pampering: A customer expresses that they had a wonderful experience and felt well taken care of at Nail Oasis. This suggests that the salon provides a relaxing and pampering atmosphere for customers.

Nail Oasis weaknesses:

1. Durability issues: A customer mentions that their acrylic nails with gel chipped within a few hours of getting them done. This indicates a weakness in the durability of the nail treatments provided by Nail Oasis. It is important for customers to have long-lasting results after paying a significant amount.

2. Inconsistent quality: One comment mentions that the customer had a bad experience during their last two visits to Nail Oasis. This indicates a potential weakness in the consistency of service quality. It is important for customers to receive consistent and satisfactory experiences every time they visit a salon.

3. High prices: One customer complains about the high prices at Nail Oasis, mentioning that their fill-in was $80. This might be considered a weakness for customers who are seeking more affordable options. This could potentially deter some customers from choosing Nail Oasis if they find the prices too steep.

4. Unfriendly staff: One comment raises concerns about the unfriendly staff at Nail Oasis. This is a weakness as it suggests that the customer service may not consistently meet customers' expectations. Friendliness and approachability are important for creating a positive customer experience.

In conclusion, Nail Oasis has several strengths, including professional staff, a clean environment, skilled nail technicians, reasonable prices, and the ability to provide a pampering experience. However, there are weaknesses that include durability issues with nail treatments, inconsistent quality, high prices, and occasional complaints about unfriendly staff. Nail Oasis should address these weaknesses to ensure customer satisfaction and retention. Management may need to focus on improving the durability of nail treatments, maintaining consistent service quality, considering pricing adjustments, and enhancing customer service training for staff members.

Best TL Reviews

Was really excited about these nails. I got a full set of acrylics with gel. Didn’t even last a few hours before they started chipping. I paid $85!! Ridiculous

Took my teen daughter here for her birthday and had the best experience! Kind and professional. They suggested we do the new Gel X nails and we are both very pleased. We will be back for sure!

Very kind ❤️ and my nails turned out great!!

Super clean and nice place. I like the decorations. I got a pedicure for my tired and difficult feet and they were amazing. The staff is really friendly and professional. I will definitely come back again.

Not my regular go to place I was on the road and needed a full in. Went 3 days ago and my gel polish is already chipping and one nail came completely off!!!! I have the acrylic overlay on my real nails and it pulled my whole nail off picking up clothes! Very very disappointed. Forgot to mention my FILL IN was $80 my regular shop my fill in and pedicure is less than that! DONT RECOMMEND THE STAFF ARE NOT FRIENDLY

Wonderful wonderful experience! I felt so taken care of, and they did a splendid job on my nails! A day of pampering is well worth it here!

They do a great job in a modern facility at a reasonable price

They have done a horrible job the last 2 times i came here and i came by agian today to get them to fix wat they messed up and he just trimmed one of my bails and told me he thinka they r fine