Feel Beauty Supply

+1 917-966-1898

259 Utica Ave, Brooklyn, NY 11213 United States of America

Open Today: -

Quick Facts About Feel Beauty Supply

Feel Beauty Supply is a store that offers a variety of beauty products and supplies. Based on the comments provided, we can analyze the strengths and weaknesses of the store.

One strength of Feel Beauty Supply is their inventory. They are described as fully stocked, providing a range of products such as Dr. Bonners soap, durags, makeup, hair products, and more. This is beneficial for customers who are looking for specific items and do not want to waste time searching multiple stores.

Another strength mentioned is the friendly atmosphere. Customers appreciate the cleanliness of the store and the positive attitude of the employees. This creates a welcoming environment for shoppers and enhances their overall experience.

In terms of pricing, one commenter mentions that the prices at Feel Beauty Supply are affordable and better than other stores in the area. This attracts customers who are looking for quality products at reasonable prices.

The quality of the brands carried by Feel Beauty Supply is considered to be professional, according to one comment. This can be seen as a strength as it indicates that the store focuses on providing reputable brands to their customers. This is important as customers want to purchase products that are effective and reliable.

However, there are also some weaknesses that must be addressed. One customer had a negative experience with the security guards, who allegedly followed and harassed them throughout their shopping trip. This is a major concern as it can make customers feel uncomfortable and unwelcome. It is essential for Feel Beauty Supply to ensure that their security staff is trained to provide a sense of safety and not intimidate customers.

Another weakness mentioned is the presence of a roach in the makeup section. This indicates a lack of cleanliness and hygiene, which can deter customers from making purchases. It is crucial for Feel Beauty Supply to maintain a clean environment to maintain customer satisfaction.

There are also complaints about specific employees. One commenter mentioned that a male employee was not helpful and spent his time joking around on his phone. This reflects poorly on the professionalism of the staff and their commitment to customer service. Another customer mentioned that a lady downstairs is unapproachable and does not have the products they are looking for. This lack of availability and unfriendly demeanor creates a negative shopping experience for customers.

Furthermore, there were also negative comments about the behavior of employees in the wig department, specifically citing rudeness, dismissiveness, negativity, and unprofessionalism. This behavior not only affects the customer's perception of the store but also creates a negative atmosphere for other customers. It is essential for Feel Beauty Supply to address these complaints and ensure their employees provide excellent customer service.

Overall, Feel Beauty Supply has strengths such as a diverse range of products, a friendly atmosphere, and affordable prices. However, they need to address weaknesses such as staff behavior, cleanliness, and security to improve the overall customer experience. By addressing these areas for improvement, Feel Beauty Supply can enhance their strengths and create a more positive and welcoming environment for their customers.

Best TL Reviews

I usually get my Dr. Bonners from Target but they were sold out. So I came to this store and they were fully stocked. Fellas, ditch the Irish Spring and start using Castille soap. It's better for your skin and the environment. I also picked up some durags to keep my waves fresh. This shop cool and it has a variety of products. Ain't nobody followed me around too. I like that.

I will never return to this store ever again. There are 2 security guards that followed and harrassed me the entire time I was shopping. There was a roach in the makeup section and no one did anything about it. They asked for my purse and my basket so I didn't have anything to put my things in while shopping. I still made my purchase of $75 even though they treated me like a criminal. So sad how people single you out just because they think they can. Maybe they get off on it, terrible experience. Negative 5 Stars :-(

Great place, friendly atmosphere. Clean and good variety

Hair is so expensive now ????

It's alright they didn't have exactly what I wanted. The guy with the dreads wasn't much help at all. He just lays back on his phone and makes jokes. Not sure what his purpose is being there. Cause he literally was like ask the woman at the counter. Like bruh, your supposed to know too. She can't help me if she's ringing people up.

The lady that works downstairs is not approachable at all. Every time I go in there, I hesitate to ask her for help because of it. And when I do ask for something they never have it. Another thing is I can never find the hair or color I want in there. The mannequins demos should be a bit more presentable. I'm trying to give it the benefit of the doubt, but she's making me not want to shop there no more. But the employees upstairs, they are nice and very helpful and approchable.

The best Beauty Supply on Utica Avenue!! Not only is the place beautiful inside reminds me of going to an Ulta beauty or something but the people that work there are always so so nice and the prices are so amazingly affordable better than any of the prices of any of the other beauty supplies that are on Utica Avenue. Also the quality in the brands that they carry are real professional brands compared to the other Beauty Supplies did I feel just sell a lot of junk

Good products and well stocked but the two Jamaican workers in the wig department are rude, dismissive, negative, unapproachable, loud and unprofessional. When someone enters a beauty culture environment they should be met with welcoming attitudes and be encouraged to spend their hard earned money. Some people may need help and become discouraged by the Jamaican workers rude and crass attitude. It totally brings down the stores ambiance.