Quick Facts About Dominican Hair Salon
Strengths:
1. Amazing results: Many customers commented on how their hair looked and felt amazing after visiting the salon. They specifically mention the scalp cleanse, hydration treatments, and massages as rejuvenating and leaving their scalp and hair feeling refreshed.
2. Relaxing atmosphere: The salon is praised for its calming atmosphere. Customers appreciate the low voices, calming music, and the color scheme that creates a sense of peace as soon as they walk in. This contributes to a stress-free environment that allows customers to fully relax and enjoy their experience.
3. Professional and attentive staff: Customers consistently mention the professionalism and attentiveness of the staff. They appreciate being greeted by name, the cleanliness of the salon, and the fact that they were not made to wait for long periods of time. Staff members are knowledgeable about their profession, provide advice on maintaining healthy hair, and offer great conversation during the appointment.
4. Timeliness: Several customers mention that they appreciate the salon respecting their time and getting them in and out quickly. This indicates that the salon values efficiency and strives to provide a timely service to their customers.
5. Positive communication: Many customers highlight the positive communication they had with the salon. They mention receiving a text message after an unanswered phone call and appreciate the effort taken to communicate conveniently.
Weaknesses:
1. Poor communication: One customer mentioned that they had a negative experience with communication. They received a text message after the salon did not answer their call, but then did not receive a response when they inquired about getting an appointment. This indicates a lack of communication and poor professionalism on the part of the salon.
2. Inconsistent responsiveness: The same customer who experienced poor communication mentioned waiting for a response that they never received. This suggests that there may be inconsistency in the salon's responsiveness to inquiries and appointments, potentially leading to frustration and lost business.
Conclusion:
Overall, the Dominican Hair Salon place receives high praise for its amazing results, relaxing atmosphere, professional and attentive staff, as well as timeliness. The salon excels in providing a positive experience to customers, leaving their hair looking and feeling great. However, there is room for improvement in terms of communication and responsiveness, as highlighted by one customer's negative experience. Addressing these areas can further enhance the salon's reputation and customer satisfaction.
Best TL Reviews
Omg this place just gave me life. My head looks and feels AMAZING! My scalp feels rejuvenated from the hydration/massages and extra clean from the scalp cleanse. The atmosphere at Yves was so relaxing and stress free. The music was calming and everyone used low voices. The color scheme was different shades of purple and it was so welcoming. It gave me a sense of peace as soon as I walked in. The staff was so amazing and catered to every need. Even offered great conversation, beverages and wine. I will definitely be going back. #ultimatemommytime
I scheduled a same day appointment with Yumery. Upon arrival I experienced a very clean, relaxing, and professional environment. My temperature was taken and I was given hand sanitizer to cleans my hands. I loved this. I was immediately greeted by name & seated in the wash chair. I don’t like when I have to wait long times at salons and they did not make me wait. Everyone in the salon at the time was professional including Manuel. He went through all the different conditioners they asked and was very careful when washing my hair. He seemed knowledgeable of his profession.
I wasn’t in the salon long and the music was enjoyable as well.
I appreciate the level of professionalism I experienced and will for sure be back.
Thank you Yumery & Manuel.
Wow.... this salon was a breath of fresh air. The salon is clean & the owners were amazing, attentive, and kind. I love that they respect your time & get you in & out.... Thank you guys again! -- oh & my hair is beautiful!
Excellent service. Very nice and gave advice on how to maintain healthy hair.
I got a deep conditioner , cut and style . I was very pleased with everything, from entering to leaving the establishment ????Yuma did a great job!
Excellent service and energy. They are very attentive. You can’t beat their prices. The hair services are the very best. I have been going here for the past 2 years and I refuse to allow anyone else in my head.
I’m new to the area so I was online looking for a good salon to get a deep conditioner and blow out. After seeing such positive reviews I was excited to try this salon. I called to inquire about getting a appointment no one answered the phone but as I hung up I received a text from someone at the salon asking me to text. So I assumed maybe the shop was busy and texting was more convenient. I then asked about getting a appointment and I waited and waited but never got a response. I’m disappointed in the terrible communication and poor professionalism. They just lost my business.
Let me say that I had the best experience here!! Not only did I get a last minute appointment, but she also educated me about my hair. Come here ladies trust me!! My new hair salon hands down. Thank you so much princesa❤️❤️
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Dominican Hair Salon Info
Amenities
Accessibility
Amenities
Payments
Today
Opening Hours
Monday | Closed |
---|---|
Tuesday | 11:00 AM - 04:00 PM |
Wednesday | 11:00 AM - 04:00 PM |
Thursday | 11:00 AM - 04:00 PM |
Friday | 11:00 AM - 05:00 PM |
Saturday | 09:00 AM - 04:00 PM |
Sunday | Closed |
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