Lovely Nails

+1 909-798-4045

2054 W Redlands Blvd STE F, Redlands, CA 92373 United States of America

Open Today: -

Quick Facts About Lovely Nails

Lovely Nails Strengths:

1. Reasonable Prices: One customer mentioned that Lovely Nails provides excellent manicure and pedicure services at reasonable prices. This indicates that the saloon offers competitive pricing, making it an attractive option for customers looking for quality services without breaking the bank.

2. Friendly Staff: Multiple customers commented on the friendly nature of the staff at Lovely Nails. This suggests that the employees create a welcoming and comfortable environment for their clients, enhancing the overall customer experience.

3. Sturdy and Well-Styled Nails: A customer mentioned that their nails felt great and sturdy after the service, and another stated that their nails were shaped exactly how they wanted. These comments imply that Lovely Nails is skilled in providing nail services that not only look aesthetically pleasing but also have longevity.

4. Skilled Nail Technician: One customer specifically praised Julie for doing an amazing job on their nails. This indicates that Lovely Nails has skilled technicians who can deliver high-quality services, winning the loyalty of their customers.

5. Efficient Service: A customer mentioned that Cindy, one of the technicians, works fast without compromising on the quality of her work. This suggests that Lovely Nails values efficiency and ensures that customers receive their desired services without unnecessary delays.

6. Welcoming Owner: A comment mentioned that the owner of Lovely Nails is nice and welcoming, remembering faces and names. This personal touch from the owner creates a positive atmosphere for customers, making them feel valued and appreciated.

Lovely Nails Weaknesses:

1. Inconsistent Quality: One customer had a negative experience with their nails, stating that the technician made mistakes and refused to fix them. This suggests that there may be inconsistencies in the quality of service provided at Lovely Nails, as different technicians may have varying levels of skill and attention to detail.

2. Poor Acrylic Application: Another customer complained about the acrylic set, stating that there were splotches and lifting on their nails. This indicates that the salon may have issues with acrylic application techniques, potentially leading to unsatisfactory results for some customers.

3. Inconsistent Customer Treatment: One customer claimed that they were treated differently based on their skin color. This suggests that there may be instances of discrimination or unfair treatment towards certain customers at Lovely Nails, which is a significant concern.

4. Lack of Hygiene: Several customers mentioned issues with hygiene at Lovely Nails, such as utensils not being cleaned, dirty water used for pedicures, and a lack of adherence to the 6 feet rule. These comments indicate that the salon may have deficiencies in maintaining proper cleanliness and hygiene standards, which can be off-putting for customers.

5. Expensive and Short-Lasting Services: A customer mentioned that the nails at Lovely Nails are extremely pricey and popped off in less than a week. This suggests that the salon may not provide good value for money, as customers may not see long-lasting results despite paying a higher price.

6. Inconsistent Pedicure Services: One customer expressed disappointment with their pedicure, indicating that Lovely Nails may need improvement in this particular service area.

In conclusion, Lovely Nails has several strengths, such as reasonable prices, friendly staff, skilled nail technicians, and efficient service. However, the salon also faces weaknesses such as inconsistencies in quality, poor acrylic application, inconsistent customer treatment, issues with hygiene, expensive and short-lasting services, and inconsistencies in pedicure services. Addressing these weaknesses would be crucial for improving customer satisfaction and overall success.

Best TL Reviews

The people were friendly enough but the lady did my toes like 3 times and they still look awful. Gave me $5 off . I feel like I shouldn't have paid at all really. I could have done what she did at home and I could have done it better. The nails are OK. I do like that they were flat and not thick with acrylic. I won't go there again unfortunately

Lovely nails in Redlands provides excellent manicure and pedicure services at reasonable prices. My wife and I will return.

This was my first day on Vacation, here in Cali and so happy I came in to get my nails done. Julie did my nails and did an amazing job! Definitely come here if you want the newest trends and the best service!

Julie messed up in several places and refused to fix my acrylic set. She kept saying it was fine and I told her it wasn't fine and showed her the splotches, she waved me off and wouldn't fix my nails. To top it off me and my mom were the only ones to pay up front. So not only was I treated differently based on my skin color in this shop, but the woman refused to fix her mistakes on my nails after she took upon herself to take my card off the counter and charge for services before she started and refused to complete WTHOUT TELLING ME. She left me with splotches on my nails. You can see the lifting and splotch in the pictures. I also have a ton of acrylic under all of my nails

Nearly fell asleep on the massage chair while they were working on my pedicure

They don’t clean utensils. They are slow. They used dirty water. The nails are extremely pricy and popped off in less than a week. They used dirty water for pedicure. No 6 feet rule. Overpriced. Can’t draw flowers. Horrible experience!! Please don’t waste your time or money here.

Cindy does the greatest job! She’s so nice and takes the time to ask for more details of what nails you want. She gets them on point every time I love it! It’s exactly what you expect plus more and she also takes the time to check her work! She a great worker and works fast!!! 5 stars for her alone but as a company 4 stars. Cindy and the main lady are great the main lady so nice remembers faces and names also very welcoming seems like a great owner and boss but for the others No words. I was disappointed with my pedicure I didn’t get her name . I hate driving to 2 different nail shops. If they can get better with their pedicures that would be great.

They were so nice, and made sure my nails were shaped how I wanted. They feel great and sturdy. I went with my mother in law who lives in the area and if I lived closer this would definitely be my go to nail place.