Quick Facts About American Barber Shop
Strengths:
1. Highly skilled barbers: Multiple comments mentioned the barbers at American Barber Shop being amazing and delivering clean and crisp cuts. This indicates that the barbers have the necessary skills and expertise to provide high-quality haircuts.
2. Kids-friendly: The barbers are excellent with kids, as mentioned by a customer whose seven-year-old son always leaves the shop happy. This is a strength as it attracts families and builds loyalty among younger clients.
3. Great atmosphere: Customers appreciate the barber shop's atmosphere, stating that it is clean, professional, and has a friendly staff. A pleasant atmosphere enhances the overall experience and contributes to customer satisfaction.
4. Personal touch: The presence of Frankie's family photos and memorabilia on the walls creates a personal connection between the barbershop and customers. It adds a unique and exciting element to the experience, making customers look forward to visiting the shop.
5. Online booking system: Customers appreciate the convenience of being able to book appointments online easily. This strengthens the customer experience by providing a seamless and efficient booking process.
6. Exceptional customer service: The barbers, particularly Frankie, are commended for making every customer feel comfortable and valued. This exceptional customer service fosters a positive relationship between the barbers and customers, increasing loyalty and repeat business.
7. Consistency: Multiple comments express trust and loyalty towards Frankie, indicating that customers consistently receive satisfactory haircuts. This suggests that the barbers at American Barber Shop maintain a high level of consistency in their work.
Weaknesses:
1. Limited availability: One customer had to book appointments months in advance to ensure they get their preferred barber. This indicates that the barbershop might struggle with availability and may not be able to accommodate last-minute appointments easily.
2. Distance: One customer mentioned that the shop's location is far from their new residence, which could potentially deter some customers who prefer convenience and shorter travel distances. This geographical limitation may reduce the potential customer base.
3. Lack of stylist variety: Though positive comments were made about Frankie specifically, there is no mention of the skills or expertise of other barbers in the shop. This leaves room for uncertainty among potential customers who may prefer different barbers or styles.
4. Limited feedback on pricing: None of the comments mention the pricing of haircuts, beard trims, or other services. This lack of feedback makes it difficult to assess if the barbershop provides competitive pricing or if it may be a weakness in terms of affordability.
5. Dependency on specific barbers: Multiple comments express a preference for seeing specific barbers, especially Frankie. While this loyalty indicates the barbers' skills and customer satisfaction, it also raises concerns about the shop's ability to retain customers if certain barbers leave or are unavailable.
In summary, American Barber Shop has several strengths including highly skilled and kid-friendly barbers, a great atmosphere, personal touches, an online booking system, exceptional customer service, and consistency in delivering satisfactory haircuts. However, there are weaknesses related to limited availability, distance from some potential customers, the lack of stylist variety, limited feedback on pricing, and dependency on specific barbers. These weaknesses should be addressed to further enhance the overall customer experience and expand the customer base.
Best TL Reviews
We have used all three barbers & they are all amazing. My son is 7 & we have been going for 2 years now. They are updated on all new styles & do so well with kids. Every time we go my son walks away so happy
Have been going to Frankie at American Barbershop for about a year now and he always does a great job. Every time I go in for a cut i never leave with a bad one. The shop is great, with a bunch of Frankie’s families photos on the wall and great memorabilia. I always am excited also to see what kind of haircut and facial hair Frankie has, it’s really exciting!
Finally found a solid place to get a haircut. This was our first time here and we will be back. Great barber shop atmosphere and friendly staff. Frankie delivers a clean, crisp cut.
They were kind enough to fit me in last minute on a Friday evening. Jazmyne did a good job on my hair and beard. I will definitely be a repeat customer.
The barbershop is everything you want and more for a great haircut experience. The place is clean and very professional. Frankie has a special aura to him and makes anyone and everyone feel comfortable and makes the experience overall great. And the quality of cut is far non best in Northeast Ohio. Grateful and appreciative to be able to call Frankie my barber.
Just recently had another good experience at American Barber Shop! Shout-out to Jasmine who did a great job cutting my hair and shaping my beard to look clean for the holiday weekend. I'll be back again!
Frankie B came highly recommended and is as good as advertised- Great atmosphere. -Frankie has impeccable timing.with all his appointments
I book my appointments online easily every time
I’ve found a lifetime barber in Frankie B ????????????
Maybe you should too !!
I recently moved to the west side so the drive is much further but it’s well worth it. If you’re looking for a haircut that you don’t have to be concerned how you look after, you go to Frank at American Barbershop. I book my appointments out months in advance to make sure Frank cuts my hair each time and I’m never disappointed.
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American Barber Shop Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:00 AM - 03:30 PM |
| Sunday | Closed |
How to go there
Location
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