Quick Facts About Magic Nails
Strengths:
1. Excellent customer service: Many customers mentioned the friendly and pleasant atmosphere at Magic Nails, with nail technicians who were not only skilled but also made their experience enjoyable.
2. Reasonable prices: Several customers mentioned that the salon offered manicures and pedicures at a reasonable price, making it an affordable option for many people.
3. Skilled technicians: The nail technicians at Magic Nails were praised for their expertise and the quality of their work. Customers mentioned that their nails always came out nice and that they had positive experiences with different technicians.
4. Attention to detail and time taken: Customers appreciated that the nail technicians at Magic Nails took their time when working on their nails, ensuring that the end results were of high quality. This attention to detail was also seen in their waxing services, as mentioned by one customer.
5. Multiple services offered: Magic Nails was not only known for its nail services but also for its waxing services. Customers appreciated being able to get multiple services done at one place, saving them time and effort.
Weaknesses:
1. Inconsistent service: While many customers had positive experiences with the salon, there were a few who had negative experiences. One customer mentioned that the salon used to have good nail technicians but had now hired mediocre new ones, resulting in a poor service.
2. Lack of communication and waiting time: One customer mentioned that she had to wait for 35 minutes before anyone paid attention to her, despite the salon being busy. Another customer mentioned that the nail technician did not communicate well when she wanted a soak off and ended up with a fill that looked horrible. These instances point to a lack of clear communication and potential issues with waiting times.
3. Limited availability and flexibility: One customer mentioned that when she went to the salon with a broken natural nail, she was told that they couldn't fix it and to cut it off instead. This lack of flexibility and inability to adapt to different nail issues may be seen as a weakness by some customers.
4. Language barriers: One comment mentioned being "Enamorada de mis uñas," which translates to "In love with my nails." This comment indicates that there may be a language barrier for some customers who do not speak Spanish, as the comment was written in Spanish. This could potentially lead to miscommunication if the staff primarily communicates in Spanish.
5. Lack of updated pictures: One customer mentioned wanting to see more pictures of the salon. While this is a minor concern, it can be seen as a weakness as it may deter potential customers who would like to see visual representations of the salon's work.
In conclusion, Magic Nails has several strengths, including excellent customer service, reasonable prices, skilled technicians, attention to detail, and a variety of services offered. However, there are also weaknesses such as inconsistent service, lack of clear communication, limited availability, potential language barriers, and a lack of updated pictures. These areas of improvement could potentially affect the overall customer experience and reputation of the salon.
Best TL Reviews
I usually go to a different nail shop. I decided to try this out and have a ladies/daughter day. I have found my go to salon. The nail techs are awesome and so funny. I got my first pedi ever and I enjoyed it and my technician was amazing he had me and my sister in law laughing the while time. Highly recommend this salon. 10⭐ more pictures to add.
I had the best experience. I think I have now found my nail shop. Everyone is pleasant and Peter was the best. He is now my go to every 2 weeks. Thank you Peter for making my nails and experience memorable.
Excellent service. I’ve had my nails done by several people there and they always come out nice at a reasonable price. People complain about the customer service but I’ve never had an issue. Just be nice and everything goes smoothly.
I got a pedicure here and wanted a soak off and she acted as if it would have been to difficult to do so I told her to just do whatever is easier so she gave me a fill and looked horrible. They used to have good people now they have the mediocre new people. I was better off driving to Naples to get a simple pedicure. NEVER COMING HERE AGAIN!!!!!!!
They used to be good. 2 days ago I walk in to see a sign stating, " Sit down, we will greet you when we can. They were busy but nobody said a word or looked my way for 35 minutes. When someone finally asked what I wanted, I showed a broken natural nail. I was told, can't fix, cut it off. I left.
My kids and I love going here to get pedicures and manicures. I love getting gel on my nails because I work in medical field and they last longer. I also like that they take their time when working on my kids. They also do a really good job at waxing, I have my legs waxed and have my eyebrows done. I would recommend this place to my whole family.
This was my first visit. I got a Manicure with gel polish and a pedicure. Ping did my mani and pedi. He did a great job. I will be going back to him again!
Enamorada de mis uñas, no cambio este lugar por nada del mundo
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Magic Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 03:00 PM |
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