Fati's Hair Braiding

+1 301-499-4887

9171 Central Ave, Capitol Heights, MD 20743 United States of America

Open Today: -

Quick Facts About Fati's Hair Braiding

Fati's Hair Braiding place has received a mix of positive and negative comments, highlighting both strengths and weaknesses.

One of the strengths mentioned by multiple customers is the professional, neat, and fast service provided by the staff. The customers were pleased with the efficiency and speed at which their hair was braided. One customer mentioned being able to get in and out quickly, with their two braids done within 30 minutes. Another customer mentioned being out of the salon in a little over 2 hours with mid-back length, medium knotless braids. This indicates that Fati's Hair Braiding place excels in providing quick and efficient service to its customers.

Customers also commended the cleanliness and convenience of the salon. One customer mentioned having a great experience in terms of cleanliness, convenience, and friendly staff. Another customer mentioned the location being hidden, which may be a minor weakness, but still appreciated the efficiency once they arrived at the salon. Providing a clean and convenient environment adds to the positive experience for customers.

The provision of hair by the salon was also mentioned as a positive aspect. One customer specifically mentioned it as a bonus, not having to bring their own hair. This convenience may attract more customers who prefer not to go through the hassle of buying and bringing their own hair for braiding.

Despite these strengths, there were some weaknesses pointed out by other customers. One customer had a negative experience with booking an appointment. They called in advance to discuss their time constraints due to work, but when they arrived, the stylist was not present. This lack of punctuality and communication can be seen as a weakness, as it may inconvenience customers who have planned their schedule around their salon appointment.

Another customer mentioned a disappointing experience during their recent visit. They were initially told that only small braids were done during the week, but upon arrival, they were informed otherwise. Witnessing an argument between the stylist and the owner also created a negative atmosphere. Furthermore, the customer mentioned issues with the stylist's technique, including white residue on their edges and excessively large braids. This indicates a decline in quality since the customer's previous visits. These negative experiences may deter customers from returning and lead them to seek alternative braiding services.

It is worth noting that one customer has been loyal to Fati's Hair Braiding place for over 12 years, even driving from the Eastern Shore for their services. This loyalty suggests that the salon has consistently provided satisfactory services in the past, leading to continued patronage.

In conclusion, Fati's Hair Braiding place has strengths in providing professional, neat, and fast service. The salon's efficiency, cleanliness, and provision of hair are also appreciated by customers. However, weaknesses include issues with punctuality, unmet expectations regarding braid sizes, and a decline in quality and customer service. These negative experiences may impact customer satisfaction and loyalty. Overall, there seem to be both positive and negative aspects to Fati's Hair Braiding place, and customers' experiences may vary.

Best TL Reviews

Service was professional, neat and fast! Appt was at 11:30 and she was home by 3. My daughter loved her braids

What I love most is that I was able to get in and out! Had an appointment and within about 30 min my two braids were done! It’s been a week and my style still looks like I just got my hair done!

Great experience - clean, convenient, friendly and efficient staff. I got mid-back length, medium knotless braids and was out in a little over 2 hrs. Always a plus when hair is provided, too. I'll be back!

Already to a bad start...I called the Friday before the appointment to be told to come at 6:50am. I explained to Fati I work 16hr days and needed to ensure that I am out of the salon in 6hr for work. It was agreed. In confirming the appointment I was asked to come 10min earlier and Fati was informed I am coming from Baltimore City all the way here. Since I moved out there 6 years ago It's been awhile since my last visit to Fati. It is now 7am with 4hr barely of sleep, driving for an hour to.get here and there is no one here. I call Fati on my arrival and greeted with exasperation as if she is the one inconvenienced...im.now.looking for.another shop I can go to this morning. I unfortunately I lost an hour but found another place near by. People should respect each others time.

The location is kind of hidden but besides that I really liked their efficiency when I got there, I didn't wait long at all. Bonus I didn't have to bring hair, hair is provided and I was blessed they took me the same day I called. I was literally in and out in 2 1/2 hrs. Konte (hair braider) was very kind and I liked how she asked me if I liked the size of my braid before proceeding to do my whole head. I would definitely recommend! Great pricing, waiting time wasn't long at all, efficient in getting your hair done in a timely manner and hair is provided! Great Place!

They never disappoint. I drive from the Eastern Shore to get my hair braided. That should tell you what you need to know.

It was a great experience. The braider was pleasant and fast. I was out of the shop in 3 hours

I showed up at 5:35pm for a weave, and I was done at 7pm on the nose! Exceptional service and friendly stylists. My hair is long and think, but I wanted a full weave of wet and wavy for my beach vacation. I will definitely be back! FIVE YEARS LATER..I went today Feb. 25th 2023, to have my knotless braids done, and am very disappointed. I called about getting small braids but when I arrived this morning I was told they only do small during the week. My stylist and the owner started arguing in front of me, to the point I really didn't want that energy touching my scalp. I ended up staying and letting the lady do my braids. What a disappointment. She brushed down my 'baby hairs' with some goo in a yellow jar, and now my edges are all white. Not to mention the braids are so large I look bald at the top. I was giving the shop another try after the last time I came during the pandemic, the stylist braided my mask onto my face! Ugh. The quality has really gone down since they moved to their new spot, and I have been coming to the shop for over 12 years. So upset I now have to find new braiders. And I still tipped for the time, but never again.