Hollywood Nails

+1 850-385-1879

2418 N Monroe St # 240, Tallahassee, FL 32303 United States of America

Open Today: -

Quick Facts About Hollywood Nails

Hollywood Nails is a nail salon in Tallahassee, Florida, that seems to have a mixed reputation based on the comments given. While there are positive experiences shared, there are also some negative experiences that highlight certain weaknesses. In this analysis, we will delve into the strengths and weaknesses of Hollywood Nails based on the comments provided above.

Starting with the strengths, one recurring theme that stands out from the comments is the exceptional service provided by specific nail technicians, particularly Paul. Customers have praised his excellent communication skills, attentiveness, creativity, and ability to explain each step of the process. This shows that there are talented and skilled technicians at Hollywood Nails who go above and beyond to ensure customer satisfaction. Additionally, the positive comments also mention the owner, Charlie, and his wife taking good care of customers, indicating a customer-centric approach within the establishment.

Another strength mentioned is the quality and longevity of the gel polish used at Hollywood Nails. Several customers have expressed satisfaction with the durability of the gel polish, stating that it lasts for weeks. This indicates that Hollywood Nails uses quality products that provide value to customers.

Furthermore, some customers have praised the overall experience at Hollywood Nails, mentioning that the service is quick and courteous. The positive comments highlight the professionalism of the staff and the pleasant experience customers had during their visit. This indicates that Hollywood Nails has a welcoming and customer-friendly atmosphere, which can contribute to customer satisfaction and loyalty.

Despite these strengths, there are several weaknesses that emerge from the comments. One of the major concerns raised is the inconsistency of technicians working on customers' nails. Some customers mentioned that they had multiple technicians working on their nails, which led to rushed services and a lack of continuity. This can lead to a compromised quality of service, as customers may feel that their nails are not receiving the attention and care they deserve.

Furthermore, one comment highlighted that the rushed service resulted in the technician cutting the customer's skin multiple times. This raises concerns about the attention to detail and the level of care provided by some technicians at Hollywood Nails. Customers who seek relaxation and pampering during their nail appointments may feel disappointed by the lack of a soothing and calming experience, as expressed in one negative comment.

Price is another area of concern raised by a dissatisfied customer. They mentioned that the prices at Hollywood Nails are comparable to a five-star nail spa, but the quality of the nails and the overall experience did not meet their expectations. This implies that Hollywood Nails may need to reconsider their pricing strategy to match the level of service and results they provide to customers.

Another negative comment highlighted the roughness of a technician during a pedicure, leading to discomfort and pain for the customer. This indicates a lack of attention to the customer's comfort and well-being, which can be considered a weakness of Hollywood Nails.

Lastly, one comment raised the issue of being asked to pay before the service was completed, which made the customer feel disrespected. This highlights a potential weakness in the payment process and the overall customer service approach of Hollywood Nails.

In conclusion, Hollywood Nails has various strengths such as excellent service from specific technicians, the use of high-quality gel polish, and a quick and courteous overall experience. However, there are also weaknesses, including inconsistencies in the technicians assigned to customers, rushed services, lack of attention to detail, pricing concerns, discomfort during services, and a potentially disrespectful payment approach. Hollywood Nails may need to address these weaknesses to enhance customer satisfaction and loyalty.

Best TL Reviews

My nail tech Paul was excellent! He communicated very well and was very attentive to me. He was creative and explained every step. Charlie and his wife always take good care of me.

Mr. Paul did my nails and he gave me exactly what I wanted. He was polite, he interduced him self and ask me what my name was and I told him my name. He was patient and his service of 30 years showed in his work. I will be going back to Hollywood Nails in Tallahassee Fl on north monroe street.

Love this place! They do wonderful work, I usually get gel polish and it lasts for weeks! They are quick, and courteous too!

I had about 5 different people work on my nails which was odd to me. They kept switching off and were pretty rushed in doing my gel refill. It was the fastest refill I have ever gotten… and with that being said they cut my skin several times from being in such a rush. The nails are mediocre and priced at the same price as if you were to go to a 5 star nail spa. I will not be returning and I do not recommend this place. Getting your nails done should be a relaxing experience and this place does not give you that.

Today I got the full set gel nails at HOLLYWOOD NAILS IN TALLAHASSEE FL. The Nail Tech who assisted me and did my nails was PAUL. He did an awesome job! He took special care in making sure that I was satisfied with his work. He was polite, and has a great rapport with customers.

Paul is the design master! He knew exactly what I wanted. Spiders and webs.

The service is always amazing. Thank you Hollywood nails!

The place is nice the man who was doing my toes was Extremely rough extremely rough to the point my ankle hurts. I wanted white powered over my nails they said i had to get a new set which I’ve never gotten before. My nails came out uneven and on top of that before he was even done with my nails he made me pay for them first which has never happened to me and i felt pretty disrespected to ask to pay 1st i ended up paying $134 for nails i absolutely hate and toes where i had to ask to file an he didn’t do any cutting of my cuticles n my toe nails are uneven very disappointing and upset because my nails look awful. Treat your customers better!

Paul was amazing. Very courteous and professional!!! What a great experience!