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Nail Paradise, Inc.

+1 708-344-1014
2531 W North Ave, Melrose Park, IL 60160 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Nail Paradise, Inc.

Nail Paradise, Inc. has several strengths and weaknesses as indicated by the comments left by customers.
One of the strengths of Nail Paradise, Inc. is the excellent customer service provided by Tina, one of the nail technicians. Customers appreciate her attention to detail, gentle approach, and willingness to accommodate their nail designs. Additionally, Tina's professionalism and skill are highlighted, making her a trusted choice among customers. Another strength is the cleanliness of the salon, which is mentioned multiple times. Customers appreciate the hygienic environment, which is crucial in a nail salon setting.
The owners, John and Tina, are also mentioned as a positive aspect of this establishment. Customers appreciate their kindness, professionalism, and the quality of the services they provide. This indicates that the leadership at Nail Paradise, Inc. is attentive and dedicated to customer satisfaction.
Another strength of Nail Paradise, Inc. is the wide selection of colors and glitters available for customers to choose from. This allows customers to express their personal style and preferences, enhancing their overall experience at the salon. Moreover, the affordable prices for services, such as the $39 acrylic fill, are mentioned as a positive aspect. The convenience of being able to tip on a credit card is also appreciated by customers.
On the other hand, there are some weaknesses that customers have pointed out. One recurring issue is the difficulty in making appointments or contacting the salon. Some customers report that their calls went unanswered for weeks, which can be frustrating. This lack of responsiveness can potentially lead to missed business opportunities and dissatisfied customers.
Another weakness highlighted by a customer is the lack of customer service or interaction. The front desk staff is described as rude and unhelpful when customers inquire about services. This can create a negative impression and deter potential customers from visiting the salon.
Additionally, there are concerns about the quality of the services provided. Some customers mention that their nails started chipping only a week after their appointment, indicating a potential problem with the longevity of their work. Other customers mention inconsistencies in the shaping of their nails and toes, suggesting a lack of attention to detail in this aspect of the service.
In conclusion, Nail Paradise, Inc. possesses several strengths such as the expertise and professionalism of Tina, the cleanliness of the salon, the selection of colors and glitters, and affordable prices. However, the salon has some weaknesses, including difficulties in making appointments or contacting the salon, rude front desk staff, and concerns regarding the quality of the services provided. These weaknesses should be addressed in order to improve the overall customer experience and maintain a positive reputation in the industry.


Best TL Reviews

This is my go to nail salon, I really like how Tina takes her time, she is the only one i trust with filling my nails, she’s very gentle. She has never said no to any of my nail designs i show her. she’s by appointment only, if anyone is interested. very nice people by the way!
The place was clean and the employees were very kind. I didn't give them 5 because I think they could have done a better job at shaping my nails and toes. The prices are as of 4/24/2019, when I went. And these are my nails/toes a week after. My nails are beginning to chip.
This is the best nail salon! The owners John and Tina are both kind, professional and do a great job. Highly recommend.
The lady that did my nails took her time and had a good attitude.i loved the way she left my feet and was so gentle with me.would so come again !
Ok I love this nail salon. But they're getting a 1 star for not answering their phone for weeks. They Don't accept walk ins but never answer phone to make appt.
Went here to get an acrylic fill because my nails were so grown out. They were super polite and the nail tech Mina was lovely. I have been to many places and this was the best nail experience I have ever had. They have lots of color selections and glitters. It was super clean and COVID precautions were taken seriously. I only paid $39 for my no chip acrylic fill! They take tips on credit card which is very convenient. Just make sure to call ahead of time! I will for sure be going back there for more services!!
They only take appointments, front desk lady was rude don’t ask what I need done. Regular manicure no polish 21 dollars. No customer service or interaction with me. Save your money I’m really disappointed! After long day at work
Been doing my nails there for a long time. Super clean, spacious and welcoming. I only trust one person and that is my girl Tina! I would not change her! Totally recommended ????

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Nail Paradise, Inc. Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday Closed

How to go there

Location