Golden fingers barber shop

+1 413-306-8594

433 White St, Springfield, MA 01108 United States of America

Open Today: -

Quick Facts About Golden fingers barber shop

The Golden Fingers Barber Shop has both strengths and weaknesses based on the comments provided. It is important to analyze these comments in order to get a comprehensive understanding of the barber shop's performance.

Starting with the weaknesses, one recurring complaint is the lack of appointment confirmation and communication. One customer mentioned making an appointment 2 hours in advance, but the staff did not confirm or acknowledge it. This indicates a possible lack of organization and communication within the shop. Additionally, there were comments regarding the staff's limited understanding of English, which can hinder effective communication between the barbers and customers. This language barrier can result in miscommunication and dissatisfaction with the quality of the haircut.

Another weakness that was mentioned is the fact that the barber did not understand the term "fade." This indicates a lack of familiarity with industry terminology and the ability to fulfill specific requests from customers. Furthermore, one customer expressed disappointment in the final result, stating that the barber did not do what was asked of them. This shows a lack of attention to detail and customer satisfaction.

Another significant weakness is the price charged for the services provided. One customer mentioned that they were charged $40 for their haircut, which they found to be excessive. This comment indicates that the shop may overcharge for their services, which can deter potential customers and result in negative reviews.

On the other hand, there are several strengths mentioned in the comments as well. One customer had a positive experience when their 15-year-old son got a slit in his eyebrow. They specifically mentioned that everyone at the shop was nice and made them feel comfortable. The owner personally took care of the customer's son and did a great job on his eyebrow. This indicates that the staff at Golden Fingers Barber Shop possesses good customer service skills and creates a comfortable atmosphere for their clients.

Multiple comments praised the skills and professionalism of the barbers at the shop. Customers specifically mentioned Ali and his staff, stating that they have been providing excellent haircuts for many years. This demonstrates consistency and expertise in their craft, which can attract loyal customers.

The quick service and reasonable prices mentioned in the comments are also strengths of Golden Fingers Barber Shop. One customer mentioned that the haircut only took 15 minutes, which is appreciated by those who prefer a quick and efficient service. Additionally, customers mentioned that the prices are great and that the shop offers a no-frills experience. This can be appealing to customers who are looking for a straightforward and affordable haircut.

Overall, Golden Fingers Barber Shop has both strengths and weaknesses based on the comments provided. While there are concerns regarding appointment confirmation, language barriers, and pricing, the positive feedback regarding customer service, skill, and efficiency should not be overlooked. It is important for the shop to address the weaknesses mentioned by customers in order to improve their overall performance and maintain a positive reputation.

Best TL Reviews

Made appointment 2 hours before went there which they couldn't confirm or even realize happened in anyway and didn't even understand english in any type of way and took took me 15 mins later than appointment only luckily because no one else was there waiting....barber legit didnt understand the word "fade" smh....didnt do what i asked in anyway then charged $40! Horrendous experience, do not recommend in anyway...highly recommend to stay away!

My 15 year old son got a slit in his eyebrow. We had never been there before and everyone was so nice and made us feel comfortable. The owner did his eyebrow himself and did a great job. We will definitely be back again. Thank you so much.

Best barber shop in town! Ali is a true professional, very skilled, friendly and consistent. Nice crowd, steady business but you never have to wait long. I’ve had haircuts from Luis and Eddie and they’re both fantastic as well!!!

Ali and his staff have been taking excellent care of my Sons and I for many years. True professionals. A first rate cut every time!

$20 ,15 minute fresh cut without all the Frills just the way I like it. Some Barbers take like an hour to cut your hair and I'm like, "I appreciate the effort but you know it's gonna grow back right?"

Ali does amazing work!! Let’s just say this, I drive an hour out of my way just to get a cut from this place! You will NOT be disappointed!

Excellent. Quick. Great prices.

Best berber shop in MA in the area