Quick Facts About Golden Nails
Golden Nails Place, a nail salon in Pittsburgh, has received a mix of positive and negative comments. In order to assess the strengths and weaknesses of the salon, it is important to analyze the comments and consider the overall customer experience.
Starting with the strengths, several customers mention that the prices at Golden Nails Place are reasonable. Affordability is a crucial factor for many customers when choosing a nail salon, and it seems that Golden Nails Place meets this requirement. Additionally, one customer mentions that the wait time is short, and there is no wait if you book an appointment. This is another positive aspect as customers appreciate efficiency and prompt service.
There are also comments about specific members of the staff who are praised for their skills. Lisa Lisa, Tom Sr & Jr, Michelle, and Miss Kim are mentioned as the best nail technicians at Golden Nails Place. These positive reviews highlight the talent and expertise of these individuals, suggesting that there are skilled technicians in the salon who can provide high-quality services.
Furthermore, one customer mentions that the staff at Golden Nails Place is wonderful. Friendly and helpful staff members create a welcoming and pleasant atmosphere for customers, enhancing their overall experience. This positive interaction with the staff contributes to the strength of the salon.
On the other hand, there are several weaknesses that must be addressed. Multiple customers complain about the sloppy nail work and their dissatisfaction with the final results. One customer mentions that their nail polish was sloppy and another says that their nails looked horrible. These comments suggest that the salon has inconsistent quality standards and that certain technicians may not strive for perfection in their work, leading to disappointing outcomes for the customers.
Another weakness highlighted by a customer is the lack of durability of the nails. They mention that three nails came off within a few days and criticize the salon for not taking responsibility or providing a fix. This indicates a lack of attention to detail and maintenance, which is essential for a nail salon to ensure customer satisfaction.
In addition, a customer complains about the inexperienced staff and the poor job done during a dip manicure. The dip was uneven and lifted on all the edges, causing discomfort and pain to the customer. This suggests that there may be a lack of training or expertise in performing certain services, leading to subpar results and customer dissatisfaction.
Furthermore, one customer mentions that the salon was rough and rude, cutting their nails and being unpleasant. This negative customer experience is a significant weakness for Golden Nails Place as it reflects poorly on the professionalism and customer service provided by the salon.
In terms of payment options, there is a comment about the salon not accepting tips on card, which inconvenienced the customer. Although this may seem like a minor issue, it can affect customer satisfaction and their overall perception of the salon's convenience and service.
In conclusion, Golden Nails Place has both strengths and weaknesses. The salon seems to offer reasonable prices, short wait times, and talented technicians, which are positive aspects. However, there are consistent complaints about sloppy work, lack of durability, inexperienced staff, and rude behavior, which are significant weaknesses that need to be addressed. Customers' experiences and feedback provide valuable insights and indicate areas that need improvement in order for Golden Nails Place to provide a consistently satisfying nail salon experience.
Best TL Reviews
My nails could have been better, the gentleman who did my nails seemed agitated and my nail polish was sloppy.
So two years later, I tried this place again and like before I'm super disappointed. My nails are sloppy the design looks terrible. I originally asked for white and gold design. Tom said he could do it ,but it looked terrible so he took it off. I ask for rhinestones he put them on sloppy as well so when I told him I didn't like he said I do everything and you don't like it. No sir my nails look horrible. I don't like them. I will not be returning.
I’ve been using Golden Nails for over 10 years. The prices are reasonable, the wait is short.
There’s no wait if you book appointment.
Lisa Lisa, Tom Sr & Jr, Michelle & my Miss Kim are the BEST nail team in Pittsburgh.
They’re my family ❤️
Went to get a full set Wednesday by Friday 3 nails came off! DONT EVEN WASTE YA TIME AND THEY WONT CARE OR FIX and they were very thin to begin with! Was just in a rush and needed someone last minute and they ALLWAYS DO SHITTTY JOBS
I went to get a gel polish change and a snip of my toenails just to get me until I could sit for an entire soak, etc
The staff was so very kind and did an EXCELLENT AMAZING job on my old school toe design.
They don’t take tips on card so I couldn’t leave the ten dollars ???? I wanted to but I’ll DEFINITELY be back to give it to her because she was AMAZING!
I called for a gel pedicure and dip manicure. I should have just been told they do not perform dip often. Every single nail the dip is over the side of my nails and lifted on all the edges. Not to mention my fingers nails are in pain which has never happened to me with dip powder before. Gel pedicure was okay, but it was the littlest amount of time I’ve ever paid someone for a pedicure for. Overpriced and inexperienced. Do not recommend here at all.
Kim does my hand and feet it's a nice place plus the staff is wonderful
All different shapes, all the nails are rounded, they cut us, they are rude, they were rough, DON’T WASTE UR TIME GOING‼️‼️‼️
I’ve been going to KIM for years one of my top five FAVORITE nail salons in the city of Pittsburgh I highly recommend! She is MASTER at eye brows and does great with manis and pedis!!
Golden Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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