twins'z barbershop

+1 973-230-9490

280 Ferry St, Newark, NJ 07105 United States of America

Open Today: -

Quick Facts About twins'z barbershop

Strengths of Twins'z Barbershop: 1. Positive reviews and customer satisfaction: Several customers expressed their satisfaction with the service provided by Twins'z Barbershop. This indicates that the barbershop has a good reputation and is able to meet the needs and expectations of its customers. 2. Quick and efficient service: Multiple comments mentioned that the barbershop provided quick and straightforward service. This is a strength as it shows that the barbers are efficient and able to accommodate customers promptly. 3. Skilled barbers: Customers specifically mentioned the skill and professionalism of the barbers at Twins'z Barbershop. This is a strength as it ensures that customers receive quality haircuts and styling. 4. Friendly and welcoming atmosphere: Customers commented on the friendly and welcoming atmosphere of Twins'z Barbershop. This is an important strength as it helps create a positive experience for customers and encourages them to return. 5. Convenient location and accessibility: One customer mentioned that the barbershop has a great location and easy access. This is a strength as it makes it convenient for customers to visit the barbershop.

Weaknesses of Twins'z Barbershop: 1. Long wait times: One customer mentioned waiting for two hours without anyone showing up, and another mentioned waiting for 30 minutes without getting a haircut. These comments indicate that there may be issues with managing customer appointments and reducing wait times. Long wait times can be a weakness as they may discourage new customers or lead to dissatisfaction among existing customers. 2. Inconsistent service: The comment about a new barber who didn't know how to cut hair well suggests that there may be inconsistencies in the quality of service provided by the barbers at Twins'z Barbershop. This is a weakness as it can lead to customer dissatisfaction and potentially cause them to seek services elsewhere. 3. Language barrier: One comment is in Portuguese, indicating that there may be a language barrier for non-Portuguese-speaking customers. This can be a weakness as effective communication is essential in understanding and meeting customer needs. 4. Lack of variety in barbers: Some comments mentioned specific barbers that customers prefer to go to, suggesting that there may be a limited number of skilled barbers available at Twins'z Barbershop. This can be a weakness as it may lead to longer waiting times or difficulty in getting appointments with preferred barbers. 5. Limited services: None of the comments mentioned any additional services beyond haircuts. A lack of various grooming services may limit the appeal of Twins'z Barbershop to customers who are looking for a more comprehensive grooming experience.

In conclusion, Twins'z Barbershop has several strengths, including positive reviews, quick and efficient service, skilled barbers, a friendly atmosphere, and a convenient location. However, there are also weaknesses to address, such as long wait times, inconsistent service, a potential language barrier, limited variety in barbers, and a lack of diverse grooming services. By addressing these weaknesses and capitalizing on their strengths, Twins'z Barbershop can continue to improve and provide a great experience for their customers.

Best TL Reviews

Meu marido está satisfeito de ter encontrado o serviço de vocês. ♥️

Trabalho diferenciado, muito obrigada.

Saw it on Facebook, so I decided to give it a try. Gave me an appointment right away, good quick service. Waldiney was very friendly and professional.

Waited bout 2 hrs no one showed up then some one open door at 10am then it was one new barber that don’t know how to a lick.still waited another 30min still no hair cut…

This has been my barber shop since the day was opened and I'm cutting my hair with the owner of Twins'z Barbershop for more than 10 years and I wouldn't change for nothing. Service was always been great.

Best barbershop in town. Great location, east access, great service, great atmosphere. Just a great experience overall.

Richard and all the staff makes you feel at home. To become your weekly barber experience.

Have been going to this place for a couple of months now and it has been great. I always cut with Felipe and he is great and nice. The staff is always friendly.

First time at Twins. Made an appointment over the phone, quick and straightforward. Customer service is excellent. Angel hooked me up with a nice skin fade. Very skilled barber! Will be back. Thanks!

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