Trim A Size Tanning Salon

+1 269-962-1500

85 E Columbia Ave, Battle Creek, MI 49015 United States of America

Open Today: -

Quick Facts About Trim A Size Tanning Salon

Trim A Size Tanning Salon, based on the comments provided, has several strengths and weaknesses that contribute to the overall customer experience.

One of the main strengths is the long-standing reputation of the salon. Many customers have been going to Trim A Size for years, some since their teenage years. This suggests that the salon has built a loyal customer base and has been able to maintain their satisfaction over an extended period of time. Additionally, the availability of multiple locations allows for convenience and accessibility for a larger customer base.

The quality of the tanning beds is also mentioned as a strength. Customers consistently report that the beds are nice and that they have not experienced any issues with them. This indicates that Trim A Size invests in maintaining and updating their equipment, creating a comfortable and effective tanning experience for their customers.

Customer service is another area where Trim A Size excels. Multiple comments mention the friendly and knowledgeable staff who make customers feel like family. This personalized touch and attention to customer needs contribute to a positive overall experience.

Another strength mentioned is the cleanliness of the salon. Most customers report that the salon is clean and well-maintained. While one comment mentions that some areas could use a deep clean, overall, the cleanliness is seen as a positive aspect of the salon.

In terms of weaknesses, one recurring comment is in relation to customer service. While most customers have positive experiences with the staff, there are also some negative experiences reported. For instance, there are instances where customers have not been greeted or acknowledged upon arrival, and some customers feel that the employees are too busy to provide proper attention. These issues suggest a potential lack of consistency in customer service, which is a significant weakness for any service-oriented business.

Another weakness mentioned is the cleanliness of specific areas within the salon. While the overall cleanliness is seen as good, there are some areas that customers feel could use improvement. This indicates that there might be inconsistencies in the cleanliness standards across different parts of the salon.

Lastly, one comment mentions a specific issue with a tanning bed that had duct tape on it and was next to an out-of-order room. This indicates a potential lack of attention to maintenance and repairs, which can negatively impact the customer experience and raise concerns about the overall quality of the facilities.

In conclusion, Trim A Size Tanning Salon has several strengths, including a loyal customer base, quality tanning beds, friendly staff, and overall cleanliness. However, there are also weaknesses, such as inconsistent customer service, cleanliness issues in certain areas, and potential maintenance and repair concerns. Addressing these weaknesses could further enhance the customer experience and reputation of the salon.

Best TL Reviews

Been going here for years. Never had any issues besides one time a bed had a couple bulbs out. They were quick to fix it. Great people and the beds are very nice. I won't go anywhere else ❤️????????

Been going to trim a size since a teen with my parents, it’s been about 20 something years, and it’s always been great. I love having the 2nd location close to me. The beds are great and so are the staff.

The bed sounded horrible but my tan was great!

I have been going here for years. The ladies who work here are the best! I have only had positive experiences here and would recommend Trim A Size to anyone!

I feel like family everytime I visit! Staff members not only greet me by name but they are knowledgeable about the products and packages they offer. The only thing I would say is a con for this location is the cleanliness of some areas. Staff do the best that they can to keep beds spotless but the rooms themselves could use a deep clean.

Very clean, ive never had to wait for a bed. They have more beds than any salon I've ever tanned in and the bulbs stay new! Customer service is not always the best, but it's never been terrible either. Rates are reasonable and are about average for this area.

It's sad when you come in and aren't greeted or acknowledged esp if it interrupts the employees talking, as in today's experience. I thought about walking out if it wasn't that I still have a few visits left on my package. There's 1 lady that is very friendly, unfortunately she wasn't there when I went in, other than her, the other employees seem too busy. After bad customer service experience and then the bed I was in today had duct tape on it (Yes duct tape and was next to a room that had a sign "Out of Order" on the door), when my package is up, I am done with this place and won't recommend it. Customer service is key!

Amazing!! Best beds ever. Nicest staff very friendly. Very clean. I always feel great after a visit here