TT&K Nails

+1 301-371-4583

4319 Old National Pike, Middletown, MD 21769 United States of America

Open Today: -

Quick Facts About TT&K Nails

TT&K Nails is a nail salon that has received both positive and negative reviews from customers. In order to analyze the strengths and weaknesses of this establishment, it is necessary to consider the feedback provided.

Starting with the strengths, many customers praise the friendliness and professionalism of the staff. They appreciate the courteous and welcoming atmosphere, which creates a pleasant experience for visitors. There are multiple instances where individual staff members such as Kay and Lee are specifically commended for their excellent service. The fact that customers return regularly suggests a high level of satisfaction with the staff and their work.

Another strength highlighted in the comments is the quality of the nail services provided. Several customers mention being impressed with the skill and attention to detail displayed by the nail technicians. The positive experiences with gel manicures and acrylic nails suggest that the salon excels in delivering long-lasting and aesthetically pleasing results. This is particularly noteworthy considering that one customer claimed their gel manicure lasted for an exceptional six weeks, even in difficult circumstances.

The hygienic measures taken by the salon are also seen as a strength, as one customer specifically mentioned feeling safe during the COVID-19 pandemic. This indicates that the salon has implemented appropriate safety protocols to protect both customers and staff, which is important for attracting and retaining clientele during this challenging time.

Moving on to weaknesses, one recurring issue mentioned by customers is the inconsistency in the quality of service. While some customers had positive experiences, others had negative experiences such as crooked nails and subpar massages. These inconsistencies may indicate a lack of uniformity in training or a lack of attention to detail by certain staff members.

Another weakness that emerges from the comments is the issue of pricing. One customer felt that they were overcharged and that the final cost did not align with what they initially agreed upon. This inconsistency between the expected and actual cost can lead to dissatisfaction and a feeling of being deceived. This suggests that the salon should improve its communication and transparency regarding pricing to avoid such issues in the future.

In summary, TT&K Nails has various strengths and weaknesses based on the customer comments provided. The salon is praised for its friendly and professional staff, as well as the high quality and longevity of its nail services. However, there are also concerns regarding inconsistent service quality and issues with pricing transparency. By addressing these weaknesses, the salon can enhance the overall customer experience and further solidify its strengths.

Best TL Reviews

My daughter's nails were done for her birthday and they were crooked.. I had to take her to Jackson at Nail Trix the next day and by then they all popped off because it was poly gel. Jackson did full set and they were beautiful. I hope my sister gets the 75 dollars back from this place. Very disappointed.

It was my first time at TT&K Nails. I got my pedicure done and it was really good, the staff nice. I definitely come back! ????????

I’ve been getting my nails done here for over six months. Today I walked in with a picture of what I wanted and, like magic, Kay made it happen. It’s always fun to relax and watch the magic and have something done that would take me literally hours (and my results would be dubious at best). Everyone here is friendly and professional.

Great experience getting acrylic nails. Everyone was very friendly. Kay did a great job with my Mickey Fantasia nails for my Disney trip!

I’ve come here a few times and I have always been extremely impressed with the friendliness, quality, and care of the staff here. Ms. Lee did my pedicure today and she is excellent! Just a lovely visit and such a “spa” feel. I am extremely happy with how pretty my toes turned out and impressed with the style and decor in this shop as well. Will definitely be returning regularly!

Great visit with Lee! She did a wonderful job on my pedicure and took her time to provide a nice massage that left me relaxed and feeling pampered:) The salon is doing a great job too to keep its customers and workers safe during co-vid 19! I felt very safe.

This place gave me the best gel manicure I’ve ever had. I went in once on a whim with my mom, who loves this place. The staff were wonderful and fit us in without an appointment. The gentleman who did my nails (I don’t recall his name, but he may be the owner/manager?) was so meticulous and patient, and when he was finished my nails looked the best I’ve ever seen them walking out of a salon. The best part though: they stayed looking that good for SIX FULL WEEKS. No cracks, no flaking, nothing. I rarely get my nails done and I’m extremely hard on my hands - I’m a bartender and I spend all day with my hands in hot soapy water and harsh chemicals, scrubbing glassware. I don’t take good care of my nails and usually even gels last barely two weeks on me. I was absolutely amazed. If given the chance, I’d go back to this salon again and again. I regret that I live out of town!

Service was great but they up charge the hell out of you. Went from 2 pedicures and my wife getting gel...so $70..... somehow $100 at the end of it....and tipped well on top. make sure you talk and know what you're getting. Not worth it.massage was a joke