Quick Facts About Aj's NailSpa
Aj's NailSpa has both strengths and weaknesses based on the comments provided. These comments highlight various aspects of the salon, including customer service, quality of work, product offerings, and overall satisfaction. Below is an analysis of the strengths and weaknesses of Aj's NailSpa:
Strengths:
1. Friendly and fast service: Many customers complimented the staff at Aj's NailSpa for being super nice and providing fast service. This suggests that the salon excels in customer service, making customers feel comfortable and valued.
2. Wide range of technicians: Comments mention different nail technicians, such as Tammy, Helen, Becky, and Amy, who were praised for their skills. This indicates that the salon offers a variety of staff members with expertise, allowing customers to choose the one they prefer.
3. New product offerings: One customer was pleased with the CBD Pedicure, suggesting that Aj's NailSpa introduces new and innovative treatments to cater to customers' preferences.
4. Relaxing atmosphere: Another customer mentioned that they enjoyed a relaxing experience with cold water. This indicates that Aj's NailSpa provides a pleasant ambiance, enhancing customers' overall experience.
5. Positive first-time visit: A customer expressed extreme satisfaction with their first visit, suggesting that Aj's NailSpa has the potential to create a loyal customer base.
Weaknesses:
1. Poor nail quality: Multiple comments highlight issues with the quality of nail work. Customers reported chipping, uneven polish, and gel polish coming off quickly. These issues suggest that Aj's NailSpa needs to improve its attention to detail and the longevity of their nail services.
2. Inconsistent service: While some customers had positive experiences with certain nail technicians, others mentioned unsatisfactory work from different staff members. This indicates that Aj's NailSpa lacks consistency in providing high-quality services across all technicians.
3. Skin injuries: One customer mentioned getting their skin cut during a service, leaving them bleeding for an extended period. This indicates a lack of attention to safety protocols, potentially causing discomfort and dissatisfaction among customers.
4. Communication and follow-up: Multiple comments mention poor communication and follow-up from the salon. One customer stated that Mary, a technician, asked them to leave and promised to call but never did. This suggests that Aj's NailSpa lacks effective communication and customer care practices.
5. Pricing issues: A customer mentioned having to pay an additional $15 for a gel pedicure due to county guidelines. This suggests that Aj's NailSpa may have pricing inconsistencies or lacks transparency in communicating additional charges to customers.
In conclusion, Aj's NailSpa has strengths in terms of friendly and fast service, a variety of skilled technicians, new product offerings, and a relaxing atmosphere. However, the salon faces weaknesses in terms of poor nail quality, inconsistent service, skin injuries, communication and follow-up issues, and pricing inconsistencies. Addressing these weaknesses would be crucial for Aj's NailSpa to improve customer satisfaction and ensure the long-term success of the business.
Best TL Reviews
I went for a pedicure with my mom. They were super nice and very fast. However, I was not happy with the quality of my nails. They recommended gel nails for $10 extra and I said yes after a heavy recommendation. I went in Sunday and the polish on my big toe is already coming off! On many toes, the polish is on my cuticle so the polish does not look very clean. I’m afraid the polish will come off because it’s basically on my skin. Very upset.
Mary did bad job on my nails other do good I didn't want gel the other tech used Power much better I go back Mary asked me to leave walks me to doors saying she will call never Call
New product CBD Pedicure awesome. Relax enjoy with cold water. Thanks Kevin
I just found out that the older vietnamese guy left. I didn't like him either. I got my nails done by Tammy, she did a great job! Helen, Becky and Amy are also good.
They were very nice, but they cut my skin and filed off half of the polish on my mom’s nails. I don’t know if I will return… ☹️ I was bleeding for about an hour
I am extremely happy with my visit today. I finally found a place that I can say is my nail shop.
Had to pay an additional 15 dollars for my gel pedicure cause of county guidelines. Didn't look at my feet till I got home and saw on my big toe there was a bubble up of the polish. I was leaving town so I didn't have time to go back and get them fixed. My nails don't look too hot either. Now 2 days later and almost all of my toe polish has chipped off.
Never again will I go to this place. He did my nails rushing and it was not busy at all. I regret spending my money here. I had gel nails before and it looked nothing compared to this mess. The white tip where all uneven
Place Pictures
Aj's NailSpa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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