Quick Facts About Beauti Nails and Spa
Beauti Nails and Spa place has both strengths and weaknesses based on the comments provided. Here is an analysis of the strengths and weaknesses of the salon:
Strengths:
1. Excellent Service: The salon has received numerous positive comments about the quality of service provided by the staff, particularly towards specific nail technicians like Mary and Kim. Customers have commended their attention to detail, friendliness, and professionalism.
2. Friendly and Inviting Atmosphere: Many customers have mentioned the friendly and inviting atmosphere of Beauti Nails and Spa place. They appreciate the warm and welcoming attitude of the employees, which sets it apart from other nail salons.
3. High-Quality Pedicures: The salon has received praise for its deluxe spa pedicure, which is considered to be the best by one of the customers. This indicates that the salon excels in providing quality pedicure experiences.
4. Reasonable Prices: Customers have expressed their satisfaction with the affordable prices offered by Beauti Nails and Spa place. The fact that a deluxe spa pedicure is only $5 more than a regular one is seen as a great value for money.
5. Customer Satisfaction: Multiple customers have mentioned how happy they were with the services provided. They have mentioned leaving the salon feeling happy and satisfied.
Weaknesses:
1. Poor Hygiene: One customer expressed dissatisfaction with the cleanliness of the salon. They mentioned dirty tools, a filthy workspace, and a lack of sanitation between customers. This could be a cause for concern for potential customers who prioritize hygiene.
2. Inconsistent Service: One customer reported a negative experience, highlighting unprofessionalism and rudeness from a nail technician. The customer felt dissatisfied and disappointed with their service and expressed concerns about the quality.
3. Long Wait Times: One customer mentioned waiting for a considerable amount of time past their appointment time. They noticed that none of the workers had started on the polish for their customers, leading to frustration and a negative impression.
4. Lack of Nail Art Expertise: Another customer mentioned that the salon lacked expertise in executing specific nail designs. The customer felt judged for their nail choices and experienced subpar results, leading to the nail polish peeling off shortly after the appointment.
Conclusion:
Beauti Nails and Spa place has several strengths including excellent service, a friendly atmosphere, and high-quality pedicures. However, the salon also faces weaknesses in terms of hygiene, inconsistent service, and long wait times. Potential customers should consider these factors when deciding whether to visit the salon. Management should focus on improving hygiene standards, addressing inconsistencies in service, and enhancing professionalism to ensure customer satisfaction and retention.
Best TL Reviews
Mary gave me the BEST pedicure I've ever had!! It was my first time here and yet they are all so very friendly and inviting . Much more than any nail salon I've ever been to. Seriously. I went for the Deluxe Spa Pedicure-only $5 more than the regular at $30- and it was worth way more than that. Do yourself a favor and give them a try.
I think some of these good reviews must have been paid for. I came in a few weeks ago with a 2pm appointment. 15 min after my appointment time passed and one of the ladies told me "just 5 more minutes". Out of all the workers, not one had even started on the polish for their customers so I was wondering who exactly would be doing my nails. A whole half hour passed until finally one just finished a manicure. As the customer was still sitting in the chair, the lady ushered me to take her seat. As the customer got up, I asked the lady if they sanitized between customers. She looked at me like I was from outer space and did a light spray with some solution (im assuming alcohol) and ran her dirty rag on the seat and table). As I sat down, I noticed all of the dirty tools and filthy work space that looked like it hadn't been cleaned in weeks. I felt a knot in the pit of my stomach and got up and left. This place is disgusting, small, and left a bad impression as a new resident in Lakewood.
First time coming to this salon, my nail tech was Mary and she did a fabulous job! I was in and out under 1 hour with beautiful dip nails! 10/10 recommend, will definitely come back again and be sending friends and family to you as well!
I have been coming here since July and will never go to a different salon! Everyone there is SO kind, the employees are always friendly and so patient, the service is amazing and I always leave happy! And the prices are unbeatable aswell! Really happy to have found this wonderful nail salon!
I am completely dissatisfied and disappointed by my experience I had at this salon. The woman I was seated with was completely unprofessional and rude she told me my nails were too complicated and that she cannot do them,all I wanted was a simple red and black ombre. Then she made me feel weird for just wanting all black nails. Now that I am home not even four hours after my appointment one of my nails is peeling. She did not let the polish cure between coats;I am having to fix my own nails because I do not trust that they can or will fix their mistakes. Definitely not worth the $125 I paid. Needless to say I will not be visiting this salon again
I am beyond happy with my service today,Mary took the time to make my nails beautiful, she listened to what I wanted and made it happen .I have never been happier ,and I've been having my nails done for 25 yrs ,in many states .THANK YOU MARY ,YOU ARE THE BEST . My daughter had Mary do hers yesterday and is equally as happy as I am !!!
Very friendly and customer focused. I felt attention to detail was the main priority. I left happy with the entire experience which is rare from nail salons these days. I will be returning with my daughter and plan to make this our regular nail salon!
Absolutely amazing experience! I got the First Class Pedicure and Kim took amazing care on everything! They were friendly and experienced! Would definitely recommend!
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Beauti Nails and Spa Info
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Today
Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | 11:00 AM - 05:00 PM |
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