Quick Facts About Queen B Nail Lounge
Strengths:
1. Excellent customer service: Customers consistently mention the friendly and professional service they receive at Queen B Nail Lounge. The staff treats customers like family and takes the time to ensure their satisfaction. This personalized approach helps to build strong relationships with customers and encourages them to return.
2. Skilled technicians: Many customers mention specific technicians by name and compliment their expertise and attention to detail. This indicates that Queen B Nail Lounge employs skilled technicians who are able to provide high-quality services such as dip and gel manicures. The ability to consistently deliver excellent results is a strong selling point for the salon.
3. Clean and well-maintained salon: The cleanliness of the salon is consistently praised in customer reviews. From the salon itself to the bathroom and instrument cleaning practices, customers are impressed with the high level of cleanliness. A clean and hygienic environment is important for customers when choosing a nail salon, and Queen B Nail Lounge excels in this area.
4. Wide range of services: Queen B Nail Lounge offers a variety of services, including gel manicures, dip manicures, and gel pedicures. This variety allows customers to choose the service that best suits their needs and preferences. By offering a wide range of services, the salon can attract a larger customer base and cater to different preferences.
5. Attention to detail and customization: Several customers mention that the technicians take their time and ensure that they are happy with each step of the service. This attention to detail and willingness to customize the service to the customer's preferences sets Queen B Nail Lounge apart from other nail salons. It shows that the salon values customer satisfaction and goes above and beyond to ensure a positive experience.
Weaknesses:
1. Limited availability: Some customers mention that the salon is busy and it can be difficult to get an appointment. This indicates that there may be limited availability, which could be a drawback for potential customers who prefer to have flexibility in scheduling their nail appointments.
2. Mixed reviews on nail designs: While most customers praise the quality of the services, there are a few comments mentioning dissatisfaction with specific nail designs. This suggests that the salon may not excel in creating intricate and unique designs, which could be a weakness for customers who are looking for more artistic nail designs.
3. Ghettofied nails may not be their specialty: One customer mentions their uncertainty about the salon's ability to achieve a "ghettofied" nail style. While the customer appreciates the effort, this comment suggests that Queen B Nail Lounge may not be the best choice for customers specifically looking for bold and unique nail styles.
4. Limited availability of preferred technicians: A customer mentions that their previous nail technician relocated, indicating a potential limitation in the availability of preferred technicians. This could be a weakness for customers who prefer to stick with a specific nail technician and may be disappointed if that technician is not available.
5. Issues with color selection: One customer mentions a situation where they were not initially satisfied with the chosen nail color. While the salon staff took the time to fix the issue, this indicates that there may be occasional issues with color selection or communication regarding customer preferences.
Best TL Reviews
I have been coming to Queen B since last year. First with Bella, she was awesome. Then Kathy, she's just as good. Today, Tammy did my Pedi and my Gel manicure, couldn't be happier. She's now my favorite. This family own business know how to keep customers coming back. Here is a picture of my White on White French. Thanks Tammy
This family owned business treats their customers like family. I'm used to getting my nails ghettofied and wasn't sure if this place could do it. They try! See pics. I need a refill but you get the idea. I recommend this place.
This place is amazing. First time here today and I’ll definitely be coming back! I got a dip manicure on my hands and a gel pedicure for my toes and I’m obsessed! Much better than other places I have tried and loved how empty it was on Monday afternoon!!!
This family owned nail salon is awesome! Clean salon and very friendly and professional. My previous nail tech relocated to another county so I had to search for a new place. After trying many places in the area this was my last stop. It is hard to find a tech that does a quality job that lasts. Tony does an amazing job with dip and gel polish. If you are looking for a new place, you won't be disappointed. Queen B lounge is it!! Thank you Tony ????????
First this salon is sooooo very clean, which is a plus for me. From the saloon to the bathroom, to how they clean their instruments. I was so impressed and I have visited a lot of saloon. All of the technicians speak fluent English another plus especially if you like to convey your satisfaction they understand you. I suffer terrible ingrown nails, not only on my big toe but some of the other toes. I see Kathy on Wednesdays. She is very careful and kind when removing these troubled areas. In fact, this time, I hardly needed removal as she has treated my problem area so well. Just an over all great place to go. I promise you they will not disappoint you.
Best dip manicure and gel pedicure I've ever had. Tony is super sweet, made sure I was okay with every step and took his time. Love love!!! Really friendly staff. Definitely will be going back!
My friend and I both got gel pedicures here today and it went so well! Everyone working was so sweet and our nails turned out great. It felt clean and well maintained. I'd definitely go back.
The best nail salon in Sunrise! I tried several before finding them and I am so grateful I did. Very professional and great work! There was even one time I started with a color in the salon and wasn't impressed with it... they took the time to fix it for me! Wonderful.
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Queen B Nail Lounge Info
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Today
Opening Hours
Monday | 09:30 AM - 07:00 PM |
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Tuesday | 09:30 AM - 07:00 PM |
Wednesday | 09:30 AM - 07:00 PM |
Thursday | 09:30 AM - 07:00 PM |
Friday | 09:30 AM - 07:00 PM |
Saturday | 09:30 AM - 07:00 PM |
Sunday | 11:00 AM - 05:00 PM |
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