Grand Nail Spa

+1 616-949-0791

3090 28th St SE Suite A, Kentwood, MI 49512 United States of America

Open Today: -

Quick Facts About Grand Nail Spa

Grand Nail Spa is a nail salon in Grand Rapids that has received overwhelmingly positive reviews from customers. Based on the comments provided, it is evident that the salon has several strengths that have contributed to their success. These strengths include exceptional service, skilled technicians, a clean and aesthetically pleasing environment, reasonable prices, and a focus on customer satisfaction.

One of the recurring themes in the comments is the excellent service provided by the technicians at Grand Nail Spa. Customers have consistently expressed their satisfaction with the attention to detail and care that the technicians take when providing their services. They have praised the technicians for going above and beyond, taking their time, and ensuring that the customers are happy with the final results. This dedication to providing high-quality service sets Grand Nail Spa apart from other nail salons in the area.

Another strength of Grand Nail Spa is the cleanliness and overall ambiance of the salon. Customers have mentioned that the salon is clean and aesthetically pleasing, creating a comfortable and relaxing environment. This attention to cleanliness and creating a positive atmosphere contributes to the overall experience and customer satisfaction.

The reasonable prices offered by Grand Nail Spa have also been mentioned as a strength. Customers have noted that the salon offers competitive pricing, making their services accessible to a wide range of customers. This affordability is likely to attract more customers and contribute to the salon's success.

Additionally, the focus on customer satisfaction is evident in the comments. The technicians at Grand Nail Spa have been praised for their friendly and accommodating nature. Customers have mentioned that the staff members are polite, funny, and pleasant to talk to, creating a positive and enjoyable experience. The fact that the technicians take the time to match the customer's energy and engage in conversation shows that they value the customer's overall experience, not just the service provided.

With all the positive feedback, it is clear that Grand Nail Spa has several strengths that have contributed to their success. However, like any business, there may also be some weaknesses or areas for improvement.

One weakness that can be identified from the comments is the lack of easily accessible pricing and service information. Although one customer mentioned that they were able to obtain a service menu upon request, it would benefit Grand Nail Spa to have this information readily available to potential customers. Having a clearly displayed price list and service menu can help customers make informed decisions and minimize any confusion or disappointment.

In conclusion, Grand Nail Spa has several strengths that contribute to its success. These strengths include exceptional service, skilled technicians, a clean and aesthetically pleasing environment, reasonable prices, and a focus on customer satisfaction. The positive comments from satisfied customers are a testament to the overall quality of the salon. By addressing any weaknesses and continuing to provide excellent service, Grand Nail Spa can maintain its positive reputation and continue to attract new customers in the Grand Rapids area.

Best TL Reviews

I was so beyond impressed with the service. Tu gave me the best manicure with dip powder I have ever had. He took such care and time. I have never had someone put so much effort into my nails before. My fiance and I also both got pedicures. Very relaxing and well done as well. The salon is clean and esthetically pleasing. Following this experience this is the only salon in GR I intend on going to.

Tu was amazing! Even though I didn’t make an appointment he took his time and made sure I was happy! He’s very detailed and talented! He was so kind! He did an amazing job! I will definitely be back. By far the best manicure I’ve had!

I don’t normally write reviews but this place was actually incredible. I’ve gotten acrylic nails at a couple other places before and was always unhappy about at least one thing, like the shape would be a little wonky or one of the edges of the nail would be goopy, but the set I got from here was probably the closest to perfect possible. They did exactly what I asked for. Not to mention the service was amazing. Very polite and actually really funny staff, super chill and comfortable to be around. Plus the nails are really reasonably priced.

I’ve been to this facility twice now, once for a pedicure and now for a manicure. Both times I’ve had amazing experiences. First of all, the salon is beautiful. Secondly, their staff are always going above & beyond and actually taking their time with each client. You don’t feel rushed or like they are just trying to get you in and out. Amy did my foot massage/pedicure , and 2 did my manicure. They both were so pleasant to talk to (because I’m a talker and will try to hold conversation), and they both matched my energy very well! ❤️ I will be coming here for as long as I’m in Grand Rapids!

First time coming after a recommendation from a friend. Very clean and nice setting. Deluxe pedicure was great, Shellac nails done well! Will definitely return.

Hard to find pricing and services but I asked for a service menu and they gave me a copy.

Tu is the VERY BEST!! His attention to detail is perfect and he wants to make sure you have the best experience possible.

The salon was so clean and does not have a heavy “salon scent.” They stay open late on Saturday which is so convenient. I will only go to Grand Nail from now on!

Do not hesitate to get your nails done here! I rarely get my nails done, so I wasn't sure where to go and Grand Nail Spa did not disappoint. Tu did an amazing job making my nails perfect and just how I asked! He took his time and made sure to triple check for any imperfections. Definitely would recommend this nail spa and I would definitely recommend requesting to see Tu!

I cannot praise Grand Nail Spa enough! I came here on a whim while I was in Grand Rapids, and it is probably the best nail service I have ever had. My nail technician was very nice, took very careful care of my nails, and really cared about the end result. I'm a nail biter and my hands are really dry, but I came out with beautiful natural looking acrylic nails and softer skin. The building is very clean, there's lots of colors to choose from for the nails, and the vibe is wonderful. For sure the best nail service in GR!