Quick Facts About Allure Nails
Strengths:
1. Excellent customer service: Customers appreciate the friendly and welcoming atmosphere at Allure Nails. The staff, particularly Miss Kim, makes an effort to learn their names and details about their lives, creating a personalized experience.
2. Clean and beautifully painted nails: Customers often praise the quality of the nail services at Allure Nails. The acrylics are consistently filled and look clean and well-painted.
3. Skilled nail technicians: Many customers commend the nail technicians at Allure Nails for doing a great job. They are skilled in various nail techniques and can execute difficult nail designs.
4. Availability for appointments: Despite occasional delays, customers note that it is generally easy to get an appointment at Allure Nails. This is particularly true during the week, earlier in the day.
5. Artistic nail designs: The nail technicians at Allure Nails are highly praised for their artistic abilities. They can recreate designs from pictures that clients bring in and are capable of creating unique and beautiful nail designs.
Weaknesses:
1. Decline in customer service and work quality: One customer who had been a loyal customer since 2016 mentioned that the overall customer service and work quality have declined over time. They mentioned issues with being taken in later than scheduled appointments and poor customer service when seeking fixes for unsatisfactory services.
2. Inconsistent service pricing: Some customers have noted inconsistent pricing for similar services. This inconsistency can be frustrating for customers who feel they are being overcharged in comparison to others.
3. Rushed work and poor attention to detail: Some customers mentioned that their nails were not shaped properly and that the overall manicure and pedicure were rushed. This lack of attention to detail is concerning, as customers expect thorough and well-executed services.
4. Quick deterioration of manicures: Several customers reported that their manicures did not last long. The top gel came off within a few days, and the nail art started to come off as well. This suggests issues with the application process or product quality.
5. Unhelpful and rude staff: Some customers mentioned encountering rude and unhelpful staff members when trying to address issues with their nails. One customer reported an unpleasant experience when requesting a refund or a fix for their deteriorating manicure.
In conclusion, Allure Nails has strengths in customer service, skilled technicians, and artistic designs. However, weaknesses in declining customer service and work quality, inconsistent pricing, rushed work, quick deterioration of manicures, and unhelpful staff need to be addressed to maintain customer loyalty and satisfaction.
Best TL Reviews
The ladies at Allure always take the best care of me when I come in. I regularly come in to get my acrylics filled, and they look clean and beautifully painted everytime. Miss Kim makes sure to make her clients feel at welcome, learning our names and details about our lives. I can’t recommend Allure nails enough!
Moved here almost a year ago and it was hard for me to find a new nail spot. Stumbled upon this place and have been coming here since. They can get busy but it’s worth the wait. All of the nail techs do a great job! If you are free during the week earlier in the day is the BEST time to go!!! I have even gotten my eyebrows done here and I usually get burned but I don’t here they actually test the wax before applying it on you.
I have been a customer here since 2016 this place has went down hill completely. Customer service is horrible as well as quality of work. If you have an appointment your not taken until an hour later. I have showed up for appointments and they tell me I have to come back. I politely let them know my shape of my nails were not correct and I asked when could I come back so it could be fixed and I was told they would not fix it. I specifically asked for my eye brows to be cleaned up and they made them super skinny and when I walked in my eyebrows were thick. Every time I go for a special pedicure it is a different process sometimes I get what should be done other times they skip stuff and still charge me for the special pedicure but didn’t do what should have been done. If I’m spending $130 on nail service and I’m asking nicely for my shape to be corrected i feel it should be fixed at the time of service. I will not be returning to this nail salon and neither will any of the clients I have sent here over the years.I asked for pointy almond shaped nails an got round. My pedicure is sloppy and my nails were not cleaned underneath and made smooth this was a new full set. Prices are to high and they charge extra for every single thing. I do not recommend this place!
Normally I have a good time and experience here. Today not so much. I waited almost two hours after I already made an appointment earlier in the week. The charges dont make sense. The below nails are mine and they were $60. No acrylic or anything. I am really disappointed and sad because I like the color selection they had.
They charge you full amount for manicure yet they don't do any manicure and just cleans the nails for nail art.
Also the nail art was so pathetic that within next day the nail art was coming out. Plus they dint shape the nails properly they were in rush to finish there work but quick to charge full how ironic!! Not recommending this place to anyone.
If I could give zero stars I would. I got a dip manicure 3 days ago and my nails are already deteriorating. The top gel is already coming off and it was extremely sloppy work. When I called to ask them if they could fix my nails or give me a refund they told me they wouldn’t do anything about it. The woman I spoke with was extremely rude. Would not recommend this place to anyone!
Allure nails never disappoints! I have been going to Kim for 7 years to get my nails filled & pedicures -she is THE BEST! I like my nails to look natural, not too “thick” which was always the case every time I would get a set somewhere else. After finding Allure Nails, I will never go back to another nail salon! I don’t usually get special designs but I have seen some beautiful, very unique designs on other women’s nails. The nail techs are truly artists. They are always re-creating designs from pics the clients bring in & want to copy. I highly recommend getting your nails @ Allure Nails, you will not be disappointed ???? And Kim is very soft spoken and kind ????
I come here all the time to get my nails done and I usually love it. They do tend to over charge my fill for a regular set of acrylics with no designs cost me 60+ while my friends fill set of new acrylics cost $35 but I don't complain because I love the work but I just went in today and my nail immediately broke after I left :( great place for difficult nail designs but just be prepared for the pricing to be inconsistent
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Allure Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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15. Morganton Inn