Quick Facts About Sunny Nail Spa
Strengths:
1. Excellent customer service: Many customers mentioned the friendly and helpful staff at Sunny Nail Spa. They felt comfortable and well taken care of during their visit.
2. Relaxing atmosphere: Customers praised the relaxing and comfortable environment of the spa, particularly the massage chairs used during pedicures.
3. Beautiful nails: Several customers were happy with the outcome of their nails, mentioning that they turned out beautiful and fabulous. They appreciated the quality of the manicures and pedicures.
4. Good prices: Some customers mentioned that the prices were reasonable and affordable, making it an attractive option for nail services.
5. Willingness to accommodate preferences: One customer mentioned that the staff was willing to discuss different nail options and suggest alternatives based on the customer's needs and preferences.
6. Positive recommendation: A customer mentioned that they would 100% be coming back and recommended others to visit Sunny Nail Spa.
Weaknesses:
1. Inconsistent nail quality: Some customers expressed dissatisfaction with the quality of their nails. They mentioned issues such as chunky and unshaped nails, nails not being filed properly, and nails looking different on each hand.
2. Lack of attention to detail: Several customers mentioned problems with the application and grooming process. Examples include cutting customers' fingers, not cleaning nails properly, and rushing through the service.
3. Miscommunication: One customer mentioned that they did not receive the desired nail design and that their nails did not match the provided picture. This suggests a potential miscommunication between the customer and the nail technician.
4. Poor cleanup: A few customers mentioned issues with the cleanliness of the service. They mentioned acrylic chunks under their nails, soreness in their hands after the service, and lack of proper cleaning.
5. Payment inconvenience: A customer noted that the card machine did not have correct tip percentages, which could be inconvenient for customers who prefer to pay by card and tip using the machine.
In summary, Sunny Nail Spa has several strengths such as excellent customer service, a relaxing atmosphere, and beautiful nails. However, there are weaknesses that need to be addressed, including inconsistent nail quality, lack of attention to detail, miscommunication, poor cleanup, and payment inconveniences. Addressing these weaknesses could improve the overall customer experience at Sunny Nail Spa.
Best TL Reviews
Here's the story. I walk in with my buddy. We get sat in massage chairs while our feet soaked. Pam 1 attacked my feet and calves. She made me very comfortable. She handed me off to Pam 2. Pam 2 did the grooming of 50 year old feet that were never touched by man.
My buddy finished her pedi off with toe nail polishing.
Top notch service. Plan on making this a monthly deal.
I love going to sunny nail they have great customer service and are always helpful, Plus my nails always turn out beautiful ❤️❤️ I would 100% be coming back again. You should go check them out ✨
I asked for red and black ombre dip. She couldn't get it to look right and so I said that was fine just black will do. Then I'm pretty she after she drilled some of the powder off she put black gel polish on my fingers. Not to mention she cut me 3 times. I was bleeding. And at the end of it all she continued to try to charge me $65 for 2 dip colors that she took off because she couldn't get it to look right. I told her no ma'am. And I'd pay for the one color dip even though I believe it was gel polish she finished it off with. I remained patient and just knew moving forward I would not use this place again.
One of the ugliest set of nails I’ve had. I got white square gel and they were so chunky and unshaped, looked like literal teeth. Acrylic underneath never had me wash my hands and painted over the dust. I was just ready to go. While I was getting my pedicure they did both of my hands on the massage chair flaps. I felt rushed out of there and no filing on the toes didn’t even try to make them straight. My hands drastically look like two different sets on each hand because they were done by two different people. Annoyed these are the nails I leave with for my vacation. Never again.
I showed them what I wanted and got the off brand version of it. Two of my nails are sticking up and aren’t flush. I wanted a long almond as shown in picture and got short stiletto nails. They didn’t even add the little heart I wanted. The prices are good but quality no.
They were nice but they tore up 3 of my fingers with the file & there’s also chucks of acrylic under a few of my nails. I haven’t gotten my nails done in a long time so I didn’t think to ask them to clean the underneath of the nails but my hands were so sore for 2 days so I don’t think I’ll be back :/ I’m new to the area and went off their good reviews but did not enjoy my experience.
And the card machine doesn’t have correct tip percentages. Idk if that’s under they managements control it may be the machine but I thought it was worth noting.
My daughter and I went to get our nails done here for her prom this weekend. We both got the deluxe pedicures, she got a full set of acrylics with a chrome polish and I got a regular manicure. The place is so relaxing and friendly, and our nails look fabulous! We will be going back and recommend others visit there as well! (Sorry for the blurry pict of her nails, it's a screenshot)
Pam was super nice! Did dip, as that is what I prefer, but talking with her acrylic may be better because of the shape of my nail beds coupled with length of my natural nails.
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Sunny Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
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| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
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