KC Nails

+1 636-931-5011

1170 W Gannon Dr, Festus, MO 63028 United States of America

Open Today: -

Quick Facts About KC Nails

KC Nails place has received a majority of positive comments, indicating several strengths of the salon. Many customers have expressed their satisfaction with the quality of service, friendly staff, and affordable prices. The strength of KC Nails lies in its ability to provide exceptional nail art and acrylic services, with customers specifically recommending Ken for these services. This highlights the skill and expertise of the staff at KC Nails.

One of the most prominent strengths of KC Nails is its affordability. Customers appreciate that the prices at KC Nails are reasonable compared to other salons in the vicinity. This is a significant advantage as it attracts customers who are looking for quality services without breaking the bank. The positive comments regarding the price indicate that KC Nails offers competitive pricing in the market.

The professionalism of KC Nails is another strength highlighted by customers. They mention that the salon appears professional and provides quality services. This is important as it builds trust with customers and ensures their satisfaction. The positive feedback about the work done on nails indicates that the staff at KC Nails possess the necessary skills and expertise to deliver exceptional results.

Furthermore, the positive comments regarding the friendliness of the staff are indicative of a welcoming and pleasant atmosphere at KC Nails. This is crucial for creating a positive customer experience and building customer loyalty. When customers feel comfortable and valued at a salon, they are more likely to return and recommend the salon to others.

In terms of weaknesses, there are a few negative comments that highlight areas where KC Nails can improve. One customer expressed disappointment when they waited almost two hours for a nail fix. This suggests that the salon might have issues with managing their appointments and providing timely services. Long waiting times can lead to a negative customer experience and may deter customers from returning.

Another weakness mentioned by a customer was the lack of attention to detail during a pedicure. The customer reported that the staff member was rough, hurt their feet, and left a long black hair on their freshly painted toes. This demonstrates a lack of attention to hygiene and customer comfort, which is essential in a nail salon. KC Nails should ensure that all their staff members are trained in providing gentle and thorough pedicures to avoid such incidents in the future.

In addition, one customer expressed disappointment after being told that a specific nail design could be done but was later informed that it couldn't. This indicates a breakdown in communication between the staff and the customer. It is essential for the staff at KC Nails to clearly communicate what they can and cannot do to avoid disappointing customers. Improved communication can prevent similar incidents in the future and ensure that customers' expectations are managed effectively.

In conclusion, KC Nails has several strengths that include affordable prices, skilled staff, and a friendly atmosphere. The positive feedback from customers indicates that KC Nails provides high-quality services and meets customer expectations. However, there are some areas where improvement is needed, such as managing appointments, attention to detail during pedicures, and effective communication with customers. By addressing these weaknesses, KC Nails can strengthen its position in the market and continue to attract and retain satisfied customers.

Best TL Reviews

Amazing. Stunning. Beautiful. And every word in between.

Did SO good and the price was perfect. Other nail salons very close to KC Nails are way overpriced and honestly look very unprofessional and overall bad but I have never had any problems with KC’s.

If you’re looking for acrylics and/or nail art: book with Ken!!!! Even if there’s a few day wait, it is so worth it!

Blown away. Keep up the great work

I’ve been coming here for a while, but my most recent set was exceptional. The young man who did my nails was incredibly pleasant to talk to and the work was great. And for the price, you can’t beat it! I recommend this salon to anyone.

so pleased! the service was amazing & everyone was so friendly . the man who did my nails made sure they were perfect and exactly how i wanted them. will be coming back for sure!

I went in for one nail to be fixed, signed in and was completely ignored for almost 2 hours! Two hours for a one nail fix…bad buisness!!! Do not recommend!!!

Well first of all the lady wasn’t the nicest when greeting me. Then she was overly rough with my feet rushing to get done I guess and hurting my feet not doing a good job on the pedi. She not only hurt me with the cuticle tool and was poking me with it but she filed my toes really short and there was a long black hair on my freshly painted toes. It was not enjoyable whatsoever and I probably won’t come back here ever again. Also I sat here for an extra 30-45 mins waiting to pay for my toes that were not well done.

I had an apt on Saturday to have a mani and pedi, it was for 1:00 I actually arrived at noon, they were able to get me in at noon. I picked my colors they are red and green, I wanted to have the Grinch put on my ring fingers. I was told yes he could do this, then as I'm getting my toe nails painted he comes over and tells me no he could not do it. I was very upset, I said to him you really can't take 10 min to put the Grinch on two of my nails and he said NO and walked away. I SPENT $70.00 TO BE TOLD HE COULD AND THEN COULDN'T DO MY RING FINGER! I use to go there monthly but I think it time to find another nail salon who can take the time to do what's ask of them, very disappointed and upset. I will be calling in morning and asking to come in and get my Grinch put on my nails ????‍????????

They clipped to much of my cuticles and it made my toes burn and turn red. While scrubbing my feet she barely spent any time on them and was to rough. She clipped my nails too short down and rounded them out without asking what I wanted. I’m not normally a negative person but this experience was not very enjoyable and caused me discomfort. While painting my nails she pulled my toes in uncomfortable positions. Nail polish was also dripped onto my sandals.

Best nail salon around! Ken always does a great job on my nails, and I never leave disappointed! (Sorry, Forgot to share & review sooner, they need filled & freshened up now, but still…)