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C N Nail

+1 315-337-5313
1126 Erie Blvd W, Rome, NY 13440 United States of America
Open Today: Closed

Quick Facts About C N Nail

C N Nail place, based on the given comments, has a mix of strengths and weaknesses. In order to provide a comprehensive analysis, we will examine these comments in detail.
Starting with the strengths, several customers mentioned that the staff at C N Nail place was welcoming and friendly. Being greeted and thanked by the staff contributes to creating a positive atmosphere and makes customers feel valued. Additionally, the salon is described as clean, which is an important factor for customers when choosing a nail salon. Maintaining cleanliness not only ensures a hygienic environment but also contributes to the overall experience of the customers.
Prompt service is another strength highlighted by a customer who appreciated being accommodated quickly. Quick service can be a significant advantage, especially for busy individuals who have limited time. By prioritizing prompt service, C N Nail place demonstrates an understanding of their customers' needs and provides convenience.
Skill in specific services is also mentioned as a strength. One customer acknowledges the salon's ability to perform acrylic nails and French tips well. This expertise shows that C N Nail place has skilled technicians who are proficient in different techniques and can cater to various customer preferences and requests.
Moving on to the weaknesses, one common issue raised by multiple customers is the poor quality of manicures and dip manicures. Comments mention issues such as bubbles, peeling, chipping, and improper application. These complaints indicate a lack of consistency and attention to detail in the services provided by C N Nail place. Inconsistent quality can be a significant weakness as it can lead to customer dissatisfaction and may result in customers seeking services elsewhere.
Another weakness that arises from customer comments is the lack of professionalism and proper communication. Customers note instances where their nails were cut too short without consent or where the staff dismisses their complaints about cracked nails. These instances suggest that C N Nail place may not prioritize customer satisfaction and may not handle customer concerns in a professional manner. Failing to address customer issues can negatively impact the salon's reputation and result in a loss of customers.
Pricing is also mentioned as a concern by one customer who feels that the prices at C N Nail place have become high. While this is a subjective opinion, it is important to note that pricing can influence a customer's decision to visit a salon regularly. If customers believe that the prices are not justified by the quality of service received, they may be inclined to seek more affordable options.
Overall, C N Nail place has strengths such as a welcoming staff, cleanliness, prompt service, and expertise in certain services like acrylic nails and French tips. However, there are weaknesses related to inconsistent quality in manicures and dip manicures, lack of professionalism and proper communication, and concerns about pricing. Addressing these weaknesses by improving service quality, ensuring clear communication with customers, and reviewing pricing strategies could significantly enhance the overall customer experience and reputation of C N Nail place.


Best TL Reviews

The staff was very welcoming, but my manicure had a ton of bubbles in it and two hours after my manicure it was already peeling and chipping. The pedicure was good, so it wasn't the polish. I'm now taking off the polish and redoing the nails that I just paid to have done.
Clean place, and they got me in quickly. But the dip manicure was pretty bad. It's lumped on super thick and looks ridiculous. I didn't complain because it had already taken a long time and I didn't have time to have it all redone. This is not how dip manicures are done. Most people who know how to do powder dip will start the first layer halfway down the nail then do just two coats of color. And usually a layer of clear gel coat on top. This is four layers, all the way to the top. Including two clear layers of powder. It's a big step up above my nail and will only look worse as they grow a bit.
Very nice mani and pedi, plus great job on acrylic nails for my 18 year old daughter and French tips for her friend.
My daughter went for angel dip they cut her nails way too short, without asking. Within 2 days her nails were cracked and broken. Her actually finger nail is infected. We stopped back in and they tried telling us that a the look to be cracked. When its not. I asked for my money back they said no. They did nothing to fix the problem. I would run from this place. Not very clean and unprofessional.
Best Nail Salon ever!! The people are so sweet and do my nails amazing every time. i’ve been coming since i was about 14 and i’m 17 now and never had a set i haven’t loved!! awesome prices too!!
I love going in there your always greeted and Thanked. The place is clean. Prices are becoming a little high but overall I would recommend anyone to go there.
Love Laurie and how good she does my coffin shaped nails. Always clean and friendly.
I used to go here every other week before covid just started going back every other week again and as always these guys do wonderful art work can do a great design my nails always last their prices are great very friendly you never wait long I will recommend them to anyone I always do I bring my mom with me and she loves them to!:)

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C N Nail Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday Closed

How to go there

Location