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DJ Nails

+1 708-868-0004
2310 State St, Burnham, IL 60633 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About DJ Nails

DJ Nails Place has both strengths and weaknesses based on the comments provided. Let's analyze them in detail.
Starting with the strengths, one comment praises the great work done by DJ, noting that he takes his time and ensures that your nails are well-maintained if you take care of them while you are away. This suggests that DJ is skilled and meticulous in his work, providing high-quality results. Another comment emphasizes that DJ and the entire staff are organized and professional, treating customers like family. This indicates that there is a strong focus on customer service and building positive relationships with clients.
Furthermore, the comment mentioning that DJ is recommended by co-workers shows that there is positive word-of-mouth about the salon. This suggests that the salon has a good reputation within the community and that customers are satisfied with their experiences. Additionally, some comments highlight the cleanliness of the salon and the implementation of hygiene measures such as handwashing and mask-wearing. This indicates that DJ Nails Place prioritizes the health and safety of its customers, which is especially important in the current COVID-19 pandemic.
Moving on to the weaknesses, one customer had a particularly negative experience, stating that they had a horrible job done at the salon. They lost two nails, and the acrylic was applied too thickly and not polished correctly. This suggests that there may be some inconsistencies in the quality of the services provided. Additionally, the same customer tried revisiting the salon with a different nail tech but encountered rudeness and a lack of time to do their nails. This indicates that there may be issues with customer service and a lack of availability to accommodate all customers.
Another comment mentions that while the salon is clean, the pedicure was rushed and sloppy. This suggests that there may be a lack of attention to detail and inconsistency in the quality of different services provided. Furthermore, the nature of the comment indicates that the customer felt short-changed, implying that they did not receive the full value of the service they paid for.
There are also mixed opinions about the wait time at the salon. While one comment mentions that customers wait for DJ and that they have yet to get an appointment with him, another comment expresses frustration with a lengthy wait. This suggests that wait times can be variable and potentially lengthy, which may inconvenience some customers.
Lastly, one particularly negative comment highlights issues with customer service, including attitude problems, rushing through services, and openly mocking customers. These behaviors reflect a highly unprofessional and disrespectful approach, which can significantly impact the overall customer experience and satisfaction.
In conclusion, DJ Nails Place has several strengths such as the high-quality work done by DJ, the organization and professionalism exhibited by the staff, and the emphasis on cleanliness and safety. However, there are weaknesses in terms of inconsistencies in service quality, potential issues with customer service and wait times, and a highly negative experience reported by one customer. These weaknesses should be addressed to ensure a consistently positive experience for all customers.


Best TL Reviews

Dj does Great work! He take his time . He will keep your nails right if you take care of them while u are away. Stay out of bleach, wear gloves. If you love your nails he will help you too.
When I tell y’all I’ve been coming to the this nail salon for over 9 years!! The BEST IN THE SOUTH SUBURBS! I literally will not go to anybody else . Very organized and PROFESSIONAL!!!!! DJ and the entire staff treat me like family ♥️ if y’all looking for a nail tech in the area then come to Dj , they gone get you right.
!!!!!!!!DO NOT GO HERE!!!!!!!!! If I could give 0 stars I would. I went here about two weeks ago and a lady did my nails. The lady did a horrible job, I lost two nails and the acrylic was laid on very thick and the nails were not polished correctly. I tried again today but tried going to ANOTHER NAIL TECH WHICH WAS DJ and he was VERY RUDE AND AFTER WAITING 30 minutes, he clipped my nails and stated he didn’t have time to do my nails. THEY ARE VERY RUDE AND DO NOT KNOW HOW TO DO NAILS. TRIED GIVING THEM ANOTHER CHANCE TODAY BUT THAT WAS A HUGE MISTAKE!!
Very clean. Customers must wash their hands and wear a mask, I appreciate that, but the pedicure was rushed and sloppy. The person next to me was started at least 10 minutes before me and was still in the chair when I left. I feel like I was short changed.
Amazing! Ask for Ben !
They're fun and friendly. They joke with the regulars. There is some code switching but not rude or racial. This is my second visit. I was recommended by co-workers.
They're nails are always nice. But they wait for DJ. I haven't got a chance to get DJ. Maybe in 2 weeks. ..
TERRIBLE Service!!! Will never go back. Was given attitude when I first walked in the door and asked the price for a manicure/pedicure. The lady had an attitude and rushed through my pedicure. When I pointed out the obvious flaws, she told me to hurry and put on my shoes. When i told her the water for the manicure was too hot (it was scalding where you could see the smoke) she mocked me to one of her colleagues. At that point, I left and one of the people there said, I don't blame you"!
I've been following DJ for 17 years (yes he's that good). He's professional, courteous, and compassionate to everyone. Sometimes, the wait is lengthy but its worth it. I appreciate him and his team for always taking care me.

DJ Nails Info

Amenities

Health & safety
  • Appointment required

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday Closed
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 11:00 AM - 04:30 PM

How to go there

Location