Quick Facts About Queen Nails
Queen Nails place has both strengths and weaknesses, as indicated by the comments provided.
Starting with the strengths, one person mentioned that Queen Nails was able to fix a terrible nail job from another salon. This suggests that Queen Nails has skilled technicians who are capable of correcting mistakes and providing satisfactory results. Additionally, another comment mentions that the service at Queen Nails is awesome, with Jimmy and Mia being mentioned as favorite staff members. This indicates that the salon has a friendly and attentive staff who provide a positive customer experience. The comment also mentions that the nails always come out beautiful, suggesting that the salon consistently produces good quality work.
Another comment mentioned that the atmosphere at Queen Nails is nice and the staff are friendly. This indicates that the salon provides a welcoming and pleasant environment for customers. Additionally, this comment also mentions that the salon has been owned by the sister of the previous owner for some time, indicating that Queen Nails has a long-standing presence and a loyal customer base.
Moving on to the weaknesses, one customer had a terrible experience at Queen Nails. They mentioned that the technician refused to file the customer's nail as requested, leading to a confrontation and eventually the customer having to pay more than they owed. This suggests that there may be issues with communication and professionalism within the salon. Furthermore, this customer also criticized the cleanliness of the salon, mentioning that nothing was cleaned or wiped down and tools were not cleaned between customers. This raises concerns about hygiene and cleanliness practices at Queen Nails.
Another comment pointed out that the salon does not enforce mask-wearing among customers, despite having signs up. This may be viewed as a weakness in the current climate, as some customers may prefer or expect strict adherence to health and safety protocols.
Overall, the strengths of Queen Nails include their ability to correct mistakes, friendly staff, and a welcoming atmosphere. On the other hand, the weaknesses involve issues with communication, professionalism, hygiene, and failure to enforce safety protocols. These comments provide a balanced view of the salon's strengths and weaknesses, helping potential customers make informed decisions. It is important to note that these comments represent the experiences of individual customers, and it is possible that other customers may have had different experiences.
Best TL Reviews
Do not go here 1# she put the wrong color 2# the designs are terrible I could do this myself 3# what is six was he messed up and they charge me $65 for this
After getting my nails terribly done at an unnamed nail salon, I went to Queen Nails to see if they could fix the monstrosity on my nails...and they did! I was so pleased with the service and the outcome of my nails. I think I found my new nail salon ???? (zoom in on the before, smh) They were supposed to be coffin shaped and I got straight with lumps and bumps and uneven sides ????. Thankfully, Queen Nails fixed this trainwreck before my vacation ????
I love this place. I have been to so many nail shops out here but this one is the best to me. The service is awesome. Sometime it is a little wait when they are busy but it's nothing to long. Jimmy and Mia are my favorite. My nails are always beautiful.
This salon is extremely DISGUSTING. I’ve never had such a horrendous experience at a nail salon in my life. I came in with a crooked nail and the lady refused to file it down to the shape I requested, when I told her again that she’s not filing it the way I asked, she literally stopped, threw the nail file down, turned the nail station light off and walked away saying “I’m not doing her nails”. I am completely dumbfounded by this careless display of unprofessionalism. Then they told me to pay $5 for the soak off they did. Fine. When I tried to pay, they said card minimum was $10, but I told them I’m not giving them more money than what I owed and if the lady hadn’t been so rude and did my nails how I asked, my balance would have been well over $5. They kept demanding I pay the $10 and started arguing with me. Ultimately, another customer kindly offered to add the $5 to their bill. I am appalled and completely enraged at how awful their customer service is. So if you decided to go there, just know that they don’t care about your requests or your experience. AN AWFUL SHAME!
I have been going to this place since Dawn owned it. I still enjoy going now that her sister owns the place.
The atmosphere is nice the staff are friendly. They do not enforce mask on customers although the signs are up.
Extremely unhygienic place, nothing was clean, whipped down, they didn’t even clean their tools in between customers. I pray I don’t get a fungal infection in my nails by how disgusting that place is. eww!!
Kelly did an amazing job on my nails, I seriously love them and she was so nice. Thank you Kelly! This was my first time here and she suggested a design with the color I wanted and I got a full set done and am so pleased with it
Definitely coming back. Only lost 1 star because of the not so sanitary environment.
Place Pictures
Queen Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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Location
Places
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