Nation Nails

+1 309-682-1060

2200 W War Memorial Dr, Peoria, IL 61613 United States of America

Open Today: -

Quick Facts About Nation Nails

Nation Nails place appears to have both strengths and weaknesses based on the provided comments. We will analyze each comment and identify the specific strengths and weaknesses of the salon.

Starting with the positive comments, one customer visited the salon during the holiday season and had a very positive experience. They praised the salon for its outstanding service and cleanliness. The atmosphere appeared to be clean and the staff was friendly, creating a comfortable environment for the customer. The customer also mentioned that their nail technician was phenomenal and took great pride in their work, ensuring the customer was satisfied. Additionally, the pricing was deemed reasonable by the customer.

Another customer was highly satisfied with the service provided by Peter, who did their nails and feet. They commended him for doing a great job, matching the desired nail art from a picture. This positive feedback suggests that the salon has talented and skilled staff who can cater to specific requests.

The third positive comment mentioned that Nation Nails has excellent service, polite staff, and a clean salon. The customer mentioned that their nails always look good when they visit and that the salon consistently exceeds their expectations.

Moving on to the negative comments, there is one customer who had a terrible experience. They stated that their nails were crooked, uneven, and filed improperly. When they requested a refund, the salon refused and offered to fix the nails instead. The customer did not want them to touch their nails further. This negative feedback indicates that the salon may have a lack of attention to detail or inconsistent quality of services. Additionally, the customer highlighted a communication issue regarding the preferred nail color.

Another negative comment mentioned that the salon was under new management and had undergone a beautiful makeover. However, the staff was observed engaging in unprofessional behavior, such as being on speaker video calls and the owner watching something loudly on a tablet. The customer expressed their dissatisfaction with the lack of relaxation during their visit, which is essential for a manicure or pedicure experience. This negative feedback suggests that the salon may have inconsistencies in maintaining a professional and relaxing environment.

However, it is important to note that there were more positive comments than negative ones. The positive feedback highlighted excellent service, skilled staff, cleanliness, and a pleasant atmosphere. These strengths indicate that Nation Nails has the potential to deliver high-quality service and create a positive customer experience.

In terms of weaknesses, the negative feedback indicated a lack of attention to detail, inconsistencies in service quality, communication issues, and unprofessional behavior by staff and management. Addressing these weaknesses could help Nation Nails further improve their services and ensure a more consistent and enjoyable experience for customers.

In conclusion, Nation Nails has various strengths, including skilled staff, cleanliness, and a pleasant atmosphere. These strengths contribute to positive customer experiences and high satisfaction rates. However, there are also weaknesses, including inconsistencies in service quality, communication issues, and unprofessional behavior. By addressing these weaknesses and striving for more consistency, Nation Nails can enhance their overall reputation and provide a consistently exceptional experience for their customers.

Best TL Reviews

I came into town for the holiday to visit family and had no idea where to get my nails done that KNEW what they were doing. I took a leap of faith and came here. I’m very strict when it comes to my nails. But this salon was OUTSTANDING! I’m highly satisfied with my nails. The atmosphere was clean and the staff was super friendly and laughing with the customers and I was very comfortable. My nail tech was phenomenal and he told me he enjoys making his customers happy and does his nail art from the heart. He put great pride into doing mine. And I Love love Love my nails. And I only paid $100. Not bad at all.

Worst nail job ever. My nails are crooked and uneven. Super disappointed and will not be going back. I asked for matte blue and he said clear was best. Nails are filed unevenly. Then when I called to ask for refund he said they don’t do that, but he would fix them, it’s like no I don’t want you touching them.

Thanks Peter did a great job on my nails & feet I love it will see you again in a few weeks wish ya'll did eyebrows

Great work lovely staff it was very peaceful,he did my nails just like I showed him on the picture I’ll be back

Under new management. Gorgeous new makeover. BUT staff on speaker video calls. Very unprofessional! Owner sitting watching something on tablet on SPEAKER & loud. Very unprofessional!!! Former owners did not allow any speaker activity for customers or staff. Getting a manicure or pedicure is supposed to be relaxing!!! NOT TODAY! Left very agitated.

My daughter and granddaughter and I went all for pedicures. They got us in right away. They were very gentle. They were friendly. Considerate and kind and efficient. It was a very good experience all around

This is a great place! Excellent service. Polite staff. clean salon. Pleasant atmosphere. They do a great work. My nails always look really good when I come out of Nation Nails and they last a long time. I've got nothing but good things to say about Nation Nails.

This is the only place I will go for my nails. Price is amazing, super friendly, and they always exceed my expectations ????