Quick Facts About Shades of Beauty Salon & Tommy J's Barbershop
Shades of Beauty Salon:
Strengths:
1. Excellent haircuts: One customer mentioned that the haircut they received at Shades of Beauty Salon was the best they had ever received in Ocala. This suggests that the salon has skilled and talented hairstylists who are able to deliver high-quality haircuts.
2. Great customer service: Many customers commented on the friendliness and professionalism of the staff at Shades of Beauty Salon. This positive atmosphere creates a welcoming environment for customers and contributes to their overall satisfaction.
3. Accommodating to specific hair goals: One customer with curly hair appreciated how the hairstylist at Shades of Beauty Salon supported their hair goals and provided multiple options. This indicates that the salon is capable of understanding and meeting the specific needs of different hair types.
4. Clean and professional atmosphere: Several customers mentioned that the salon was clean and had a professional atmosphere. This not only enhances the overall experience for customers but also reflects positively on the salon's attention to cleanliness and hygiene.
Weaknesses:
1. Inconsistent color services: One customer reported a negative experience with color services at Shades of Beauty Salon. They mentioned that their hair was colored incorrectly and the stylist did not offer to fix it or provide a refund. This suggests a lack of attention to detail and customer satisfaction in the color service department.
2. Overcharging: The same customer who had a negative color experience also mentioned that they felt overcharged for the service they received. Charging $80 for just root touch-up without offering to fix any mistakes or providing a refund can leave customers feeling dissatisfied and hesitant to return.
3. Limited availability: Another customer stated that they preferred a specific barber named Tommy, but he was not always available when they visited the salon. This indicates a lack of consistency in terms of staff availability, which may affect customer loyalty.
Tommy J's Barbershop:
Strengths:
1. Friendly environment: Multiple customers commended Tommy J's Barbershop for its friendly atmosphere. A welcoming and warm environment can make customers feel comfortable and appreciated, enhancing their overall experience.
2. Great service: Customers have consistently praised the service they received at Tommy J's Barbershop, indicating that the barbers are skilled and provide excellent haircuts. This positive feedback establishes the shop's reputation for delivering high-quality services.
3. Clean and respectful: A customer noted that Tommy J's Barbershop is clean and operates in a respectful manner. This reflects positively on the shop's professionalism and commitment to maintaining a clean and hygienic environment.
Weaknesses:
1. Inconsistent barber availability: One customer mentioned that Tommy, the preferred barber, was not always present when they visited the barbershop. This inconsistency in staff availability can be inconvenient for repeat customers who prefer a specific barber and may discourage their loyalty.
2. Limited feedback on additional barbers: While multiple customers praised Tommy for his excellent skills, there were no specific comments about the other barbers at the shop. This lack of feedback may indicate that the other barbers' skills and customer service are not as well-known or noteworthy.
3. Lack of detailed information: One customer mentioned that there were new barbers at the shop but did not provide specific details about their experiences with them. This lack of information makes it difficult to assess the overall quality and consistency of the barbershop's services beyond Tommy's individual performance.
In conclusion, Shades of Beauty Salon has strengths in providing excellent haircuts, great customer service, accommodating specific hair goals, and maintaining a clean and professional atmosphere. However, weaknesses include inconsistent color services, overcharging, and limited availability of preferred stylists. On the other hand, Tommy J's Barbershop excels in creating a friendly environment, providing great service, and maintaining cleanliness and respect. Weaknesses for Tommy J's Barbershop include inconsistent barber availability, limited feedback on additional barbers, and a lack of detailed information about alternative barbers' performance. By addressing the weaknesses and building on their strengths, both businesses can strive for continuous improvement and enhance the overall customer experience.
Best TL Reviews
Richard and his team were awesome. Best haircut I have received in Ocala by far. Found my new barber ????????????
Brittany is a great hairstylist. She leaves my hair silk, soft, shiny, and beautiful. I have curly hair and like how she supports my hair goals and provide several options.
I stopped in the salon as a walk in today and I was very pleased. The atmosphere is friendly professional and clean. I have not had my hair done professionally in 2 years so I was nervous. Brittany was my stylist and she is very sweet and professional, listened and gave me exactly what i asked for. She did an excellent job on my hair and I can't wait to go back in 2 weeks for my color???? highly recommend ???? ????
I love this place. It's close to my home and convenient.
My hairdresser is Tammy White. She is the most caring and sweetest person I know. She will work with you to make you happy. She also did my husband's hair. He loved her too. He had Parkinson's disease and he was limited to where or how long he could wait, Tammy again took care of him. As I said, Tammy is one of a kind.. Thank you Tammy for always working with me for John. Your kindness
will never be forgotten.
The owner and her staff are friendly. The shop is very clean. Visit Shades of Beauty for a wonderful experience!!
Opal Briggs
The first time I went to this place I had someone, I think her name was Tammy. My hair is brown. For some reason, she colored it an auburn. Not what I wanted. I liked the place so I went back and had Leanna do my hair. She colored my hair closer to my natural color. She did a nice job and cuts hair well. However this time when I went there, she colored my roots black. Unfortunately I didn’t notice until I got home because I didn’t have my hair blown out. When my hair dried, my roots were black. My hair is brown! I called her and she said it would fade. No this would not fade. I was embarrassed to be seen like this.. There is a line of black at the roots where she colored it, and then the remainder of my hair was brown. She overcharged me at $80. She only did my roots. She did not offer to fix it or give me a refund. So I will no longer be going back there. It cost me another $80 to have it fixed at another salon. Not good business.
I had an appointment today 5/13/22 first time there.I was very pleased with the service,Brandi Ortiz was my hairdresser she is amazing took her time doing my hair and did a wonderful job.definitely will be back..Thanks Brandi
Tommy Js barber shop is great. Always a friendly environment and great service.
Great haircut, Friendly atmosphere, clean and respectful business. He has cut my hair several times now, glad I found a great barber. UPDATE... Tommy does a great job but has new people who I have tried twice. I prefer Tommy but he doesn't seem to be there each time I go.
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Shades of Beauty Salon & Tommy J's Barbershop Info
Amenities
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Today
Opening Hours
Monday | 09:00 AM - 05:00 PM |
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Tuesday | 09:00 AM - 05:00 PM |
Wednesday | 09:00 AM - 05:00 PM |
Thursday | 09:00 AM - 05:00 PM |
Friday | 09:00 AM - 05:00 PM |
Saturday | Closed |
Sunday | Closed |
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