Quick Facts About Builders Surplus Inc
Builders Surplus Inc has a number of strengths that make it a popular place to shop for windows, doors, siding, lumber, and other building materials. One of the main strengths mentioned in the comments is the wide selection of products available. Customers praise the store for having everything they need or look for, and they appreciate the variety of items they can choose from. This is particularly beneficial for those who are looking for mobile home or RV products, as the store is described as the go-to place in town for such items.
Another strength of Builders Surplus Inc is its knowledgeable and helpful staff. Multiple comments mention the friendly and accommodating nature of the employees, with particular praise given to Chris and the rest of the team. Customers appreciate the staff's willingness to assist them in finding items, as well as the fact that they load purchases into customers' cars. This level of service adds value to the shopping experience and contributes to customer satisfaction.
Additionally, Builders Surplus Inc is commended for its reasonable pricing. Several comments mention that the prices at Builders Surplus Inc are lower than those at Home Depot or Lowe's, making it an attractive option for those looking to save money. This is particularly true for windows, doors, lumber, and roofing materials, where customers report finding good deals. The affordability of the products contributes to the positive reputation of the store and is likely a major draw for customers.
Despite these strengths, there are some weaknesses associated with Builders Surplus Inc that potential customers should be aware of. One common complaint is the pricing inconsistency and potential overcharging. One comment mentions instances where an employee attempted to charge a higher price for an item compared to its actual value. This can create an environment of distrust among customers and potentially deter them from making purchases. One customer even mentions that they had to leave the store without buying a kitchen sink due to a lack of trust in one specific employee.
Another weakness mentioned in the comments is the crowdedness and disorganization of the store. While customers appreciate the wide selection available, they note that it can be difficult to locate specific items due to the disarray. This may require customers to spend more time searching for what they need, which can be a drawback for those with limited time or patience. Additionally, the crowdedness of the store can make the shopping experience less enjoyable for some customers.
Lastly, there is a comment that mentions the store being more expensive than initially expected. While multiple other comments praise the reasonable pricing at Builders Surplus Inc, this suggests that there may be instances where certain items are priced higher than anticipated. This inconsistency in pricing can create uncertainty for customers and may affect their overall perception of the store.
In conclusion, Builders Surplus Inc has several strengths that make it a popular choice among customers. These include its wide selection of products, knowledgeable and helpful staff, and reasonable pricing. However, there are also some weaknesses associated with the store, such as pricing inconsistency, crowdedness, and potential overcharging. It is essential that potential customers consider both the strengths and weaknesses before deciding to shop at Builders Surplus Inc.
Best TL Reviews
I go here all the time and this is the second time this man ( not the owner) has tried to over price me on something. I got two boards that I know are a dollar from shopping here, he tried to charge me 5.00 each board , the prices of things should be clearly marked because that guy tries to get you if he thinks he can. I would have bought a kitchen sink but I don't trust that guy so I left. I will try to come back with a guy I guess but likely not. That's a shame y'all lost money because of him.
Windows, doors, siding, lumber, etc etc etc... They got it here and it'll be less than Depot or Lowe's. Have to dig a little, through piles and stacks but there's a lot. Mostly mobile home and RV stuff. "Mostly"
Great place. Been around for years. Chris and the rest are awesome, very knowledgeable, and even load your car for you. The mobile home place around town to go to.
More expensive than we thought. Very crowded with product,but staff will help you find things.
Awesome store with anything you can possibly need for your mobile home or house helpful friendly staff fun place to shop and very reasonable prices
Great place to get a deal on win dows doors. Lumber roofing also can find hard to find hardware and items.The owner and employees are helpful and friendly.
What a selection they always have what I need or look for..
They have soooo much stuff and good pricing for the most part.
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Monday | Closed |
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Tuesday | - |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | Closed |
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