Le Nails

+1 864-801-2474

14025 E Wade Hampton Blvd, Greer, SC 29651 United States of America

Open Today: -

Quick Facts About Le Nails

Le Nails place has its strengths, but it also has some weaknesses that may affect customers' overall experience. Let's analyze the comments provided to understand the strengths and weaknesses of the nail salon.

Starting with the strengths, several comments mention the great people and the clean workspace at Le Nails place. This indicates that customers feel comfortable and satisfied with the overall cleanliness of the salon, which is an important aspect for a nail salon. Additionally, the prices are considered reasonable, especially for services like medium-length acrylic sets with gel polish. This suggests that Le Nails place offers competitive pricing, which is appealing to customers. Finally, the comment about the nail technician Angela being fantastic and skilled in nail designs highlights the presence of talented staff members at the salon, which can greatly enhance the quality of service provided.

Moving on to the weaknesses, customer service seems to be one of the main issues at Le Nails place. One customer expressed dissatisfaction with the customer service, mentioning that she had to take care of herself while waiting for her nails to soak. This lack of attention and assistance can negatively impact the overall experience and may deter customers from returning to the salon. Another comment mentioned a rough and pushy attitude from a technician during an eyebrow service, which can make customers uncomfortable and dissatisfied with the service received. This inconsistency in customer service may stem from inadequate training or poor management within the salon.

Quality and attention to detail are also areas that require improvement. One customer mentioned that her nails looked rushed and lazy, with uneven shaping and excess glue. Another customer experienced breakage in her nails shortly after getting a fill-in, indicating that the nail technician may not have applied enough acrylic or properly reinforced the nails. These instances suggest a lack of attention to detail and skill level among some technicians at Le Nails place, which can result in unsatisfactory outcomes for customers.

The handling of customer complaints and concerns seems to be another weakness. One customer expressed disappointment with how the owner handled her complaint about broken nails. Despite spending a significant amount of money at the salon, the owner immediately blamed the customer and did not offer an apology or solution. This poor handling of customer concerns indicates a lack of empathy and professionalism, potentially driving customers away from the salon.

In conclusion, Le Nails place has some strengths, such as great people, reasonable prices, and a clean workspace. However, it also has several weaknesses, including inconsistent customer service, issues with quality and attention to detail, and poor handling of customer complaints. Addressing these weaknesses can significantly improve the overall customer experience and increase customer satisfaction and loyalty.

Best TL Reviews

Great people and great prices with a very clean workspace. I got a medium length acrylic set with gel polish. My set was $48 which is very reasonable. I will definitely be back!!

The service is always good and I leave happy with the work I got done. I've been coming to this nail salon since around October 2022. Angela is fantastic! She is the only person I have do my nails. She's really good at doing designs which I find to be pretty rare. Pricing here is pretty average for most decent nail salons.

Normally I do my nails with Carol but she is on vacation and I went today and did my nails with Ruth OMG!!! what a surprise she did and amazing job sincerely I was in shock for how beautiful my nails came out also another lady did my toes and she also did a great job but my nails ???????????? there so pretty I'm in love ????.

Tammy gives the best pedicures but the customer service there stinks. As I was sitting waiting for the Dip to soak off my nails I had to use the paper towel to wipe my own nails and basically take care of myself. No one ever came over to check to see how much longer my nails needed to soak or anything! I will be looking to go somewhere else!!!

So I got acrylic and they came out ok. The whole experience seamed very rushed even though there wasn’t people waiting or anything for it to be rushed. I don’t even know what lady I had but the shaping is so rushed and honestly lazy. They are so uneven it’s disgusting. Not to mention the glue all in my fingernails. I’ve gotten my nails done many times before and this is probably the worst they’ve ever came out. Like I’m kinda embarrassed to have these nails now. I’m not really happy with them. So if u want nails that look like they were rushed and lazy looking definitely come here. But I’m not coming back. I also had a friend who came here and hers were worse.

I started to come here about a year ago. Was highly recommended to Anne, who sits in the front to the left hand side. To me she is by far the best nail tech in the location. I don't go to no one else but her. I tried a few others in the shop, but unfortunately they do not give me what Anne does. I highly recommend that you make an appointment as she fills up quickly. They stay open until 8 on Saturdays, which is a plus, and 7:30 every other day. Closed on Sundays. There is an older woman who does a decent job she always wears a blue coat or scrub like shirt with short black hair, and glasses. I will let her do my pedicures or refill from time to time if Anne is not available. Other than that they also offer eyebrow svc.

Waxed the bottom eyebrows and middle. Shaved the top. The lady that did mine was really rough shoving my head into the chair when I told her I had a banana clip in. If wanted to shave my eyebrows I would have done it myself. Tons of hairs that I am now plucking in my car. I’ll find a new place.. she just seemed rude and pushy and it’s on 10 in the morning…

Original set was done 7-14. Came and got a fill in on 7-30. Spent $150 in the salon. The next day while opening a container when cooking my thumb broke and then my pinky broke sometime during the day, I don’t know when but it was broken when I looked down at my hand. This will happen when the nail tech doesn’t put enough acrylic on a coffin shaped nail. Came into the salon Monday when I got off work. Sat for 30 minutes after telling the owner what happened. She tells me my nails were old and I must hit them. Didn’t examine my hands at all immediately told me it was my fault and I had to pay for the fill in at a discount. After spending so much money in one day I would not give them another dollar especially when no apology was given or consideration for my Time and inconvenience. I asked her to take them off for me then since my nails were old or to take all the polish off and she would not do it unless I paid her. I will never come back here. A simple apology and not blaming the customer would have fixed the whole situation.