Quick Facts About VT NAILS
VT NAILS is a nail salon that has received a mix of positive and negative reviews from different customers. By analyzing the comments, we can identify the strengths and weaknesses of the salon.
Strengths:
1. Skillful nail technicians: Many customers praised the nail technicians at VT NAILS for their skills and artistry. They complimented the designs, both in gel and acrylic nails, and expressed satisfaction with the outcome. The fact that the clients receive compliments on their nails indicates a high level of craftsmanship.
2. Customer service: Several reviews mentioned the great customer service provided at VT NAILS. The staff was described as polite, accommodating, and friendly. Positive interactions and satisfactory experiences with the staff contribute to a positive salon experience as a whole.
3. Talented staff members: Several employees were mentioned by name in the positive comments, such as Vinny, Lynn, Mike, and Kimmie. They were commended for their talent and attention to detail. Having talented and well-regarded staff members can be a major strength for VT NAILS, as their individual skills contribute to the salon's reputation.
4. Artistic abilities: Customers highlighted the artistic abilities of the nail technicians, describing them as true artists. This indicates that VT NAILS may offer a wide range of unique and creative designs to cater to different tastes and preferences.
5. Long-term client relationships: Some customers mentioned being loyal to specific nail technicians at VT NAILS for many years. This suggests that the salon has successfully built long-term client relationships with a loyal customer base. Repeat customers are a testament to the salon's quality and service.
Weaknesses:
1. Time management issues: One negative review mentioned a long waiting time, with the customer's appointment lasting nearly two hours for a gel manicure. This suggests that VT NAILS may have issues with managing appointments and ensuring timely service. Long waiting times can cause frustration and may deter potential customers.
2. Hygiene concerns: One negative review mentioned unsanitary practices at the salon. The customer described seeing the staff eating while performing treatments, and expressed concerns about unclean tools and equipment. Hygiene is a crucial aspect of any salon, and if customers perceive the salon to be unsanitary, it can severely impact its reputation.
3. Aggressive behavior: Another negative review mentioned aggressive behavior from the staff, including grabbing the customer's hand and yelling. This type of behavior can create a hostile environment and deter potential customers who are seeking a relaxing experience. Friendliness and professionalism are important factors in ensuring a positive salon experience.
4. Lack of communication and customization: One negative comment expressed disappointment with the lack of communication between the technician and the customer. The customer felt that important elements, such as the shape and cuticle treatment, were not discussed or performed. This indicates a lack of attention to individual customer preferences and customization.
5. Inconsistent availability of technicians: A negative review mentioned that a skilled technician named Vinny no longer works at the salon. This can be a weakness if the salon relies heavily on the skills and reputation of specific employees. Losing skilled technicians can result in a decline in the quality of services provided.
In conclusion, VT NAILS has several strengths, including skilled nail technicians, positive customer service, and talented staff members. However, there are also weaknesses that need to be addressed, such as time management issues, hygiene concerns, aggressive behavior, lack of communication, and inconsistent availability of technicians. It is essential for the salon to address these weaknesses in order to maintain and improve its reputation in the industry.
Best TL Reviews
I am so happy to have found VINNY! I was searching for a while for someone who does nails exactly how I love them ???? I won’t be going anywhere else!! Other then the amazing nail art their customer service is GREAT! super polite and accommodating staff! Got some classy french pedicure also, the lady who serviced me really got these toes looking cute again lol.
Thank you guys ????????????
Thankyou kimmie you did NOT disappoint me with my nails. I have gotten both gel and acrylic on my nails and have never had a problem. I usually ask for a design and tell them to surprise me with the design. I get so many compliments on my nails every time.
I had not done my nails in so long because I never found a nail tech that did an amazing job until I went here ! Lynn is the best and I love going to get my nails and now my daughter goes and Mike is amazing and so is Rocio ! They don’t disappoint !! Fun place to go to as well !!
Lynn is a true artist. I'm her faithful client of over a decade. Extremely happy to bring not only myself but also my kids to get their manicures. And Amy is phenomenal with pedicures. The best girls in town.
I love Mike and Kimmie's nail salon. I've been a client for over 5 years!! My nails are always beautiful when I leave and the staff have become friends. I wouldn't go anywhere else.
If I could give it zero stars I will, I had an appointment for 4 pm walked out at 5:40 pm just for gel manicure and the salon ladies are not sanitary, they eat while doing the nails, the drills and the hand pieces they use are not clean, they only do one coat, they are very aggressive grab you hard they yell, the manager is so rude doesn’t want to listen to anything. The manager said that lotioning your hands is not included, that is a “favor”. Didn’t ask for the shape, didn’t ask for anything. Didn’t oil cuticle. Didn’t do anything, I don’t recommend at all, they all talk about you they overprice, and I will be doing a dispute with my bank over this, if you want to be treated bad go to this salon.
Had my nails done with vinny before going on vacation and absolutely love them!! Also received so many compliments!! Great artist with a lot of skills.
Only downside is that when I called today to make an appointment I was told that vinny no longer works there, phone was answered by mike&kimmies salon.
Just moved to NJ, and this salon was suggested by a friend. In love, thank you Vinny for these beautiful nails. The amount of detail and effort put into the nails is beyond amazing if you haven’t found a place for your nail, here is the place to go!!! Definitely will come back..
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VT NAILS Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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