Motherland Hair Braiding

+1 215-334-2420

1919 Snyder Ave, Philadelphia, PA 19145 United States of America

Open Today: -

Quick Facts About Motherland Hair Braiding

Motherland Hair Braiding has received a mix of positive and negative comments regarding their services. In order to assess their strengths and weaknesses, we will analyze the comments provided:

Strengths: 1. Skill in Micro Braids: The first comment mentioned that the style of the micro braids was beautiful. This indicates that the stylists at Motherland Hair Braiding have expertise in creating intricate and aesthetically pleasing braiding styles.

2. Attention to Detail: Another customer praised their stylist, Aiesha, for taking her time and ensuring that every braid was perfect. This suggests that the stylists at Motherland Hair Braiding pay attention to detail and put effort into creating quality hairstyles.

3. Long-standing Customers: One customer mentioned that they have been going to Motherland Hair Braiding for over 10 years, and both they and their daughter still have their edges intact. This signifies that the salon has built a loyal customer base over the years, indicating that they must be doing something right.

Weaknesses: 1. Inconsistent Service: Several comments mentioned dissatisfaction with the service at Motherland Hair Braiding. This includes issues such as waiting for extended periods of time, unexpected changes in prices, and unprofessional behavior from the staff. These consistently negative comments indicate a lack of consistency in providing quality service.

2. Lack of Skill in Specific Styles: One customer mentioned that when they arrived for cornrows, no stylist was available to do them, resulting in them having to get a different style that caused them pain. This indicates a weakness in their ability to offer a wide range of styles or have enough skilled stylists to accommodate different requests.

3. Disrespectful Attitude: Multiple comments mentioned the rude and disrespectful behavior of the staff at Motherland Hair Braiding. This includes yelling, talking about customers, and showing a lack of professionalism. This negative behavior can significantly impact the overall experience for customers.

4. Hair Quality and Excessive Usage: One customer mentioned that their braids started coming out after a week, indicating that the hair quality used by Motherland Hair Braiding may not be up to standard. Additionally, another customer expressed dissatisfaction with the size of their box braids, suggesting that excessive amounts of hair were used, resulting in an unappealing outcome.

5. Poor Communication and Misalignment with Expectations: Several customers mentioned issues with miscommunication and unmet expectations at the salon. This includes one customer who showed a picture of the desired style but received something completely different, as well as others who had different prices quoted to them over the phone compared to in-person. This indicates a lack of clear communication and can lead to dissatisfied customers.

In conclusion, Motherland Hair Braiding has strengths in creating beautiful micro braids and demonstrating attention to detail in their work. However, they have weaknesses in providing consistent service, catering to specific styles, maintaining professionalism, utilizing high-quality hair, and ensuring effective communication with customers. These weaknesses may hinder their ability to satisfy all their clients and retain a positive reputation in the long run.

Best TL Reviews

I reviced a sercive for micro braids. The style was beautiful however the individual who braded my hair was very abrasive she put absolutely too much hair on each braid. Not sure if I would return again. However if I decided to return I would have to have another brader do it

I had my hair braided her on 1-2-2023 by aiesha(I hope I am spelling her name correctly) and I love it … she took her time and every braided is perfect … she was nice and professional

I went there on a Sunday after making an appointment for the style I wanted I showed up and there was no one that could do cornrows…..I ended up getting individuals my head hurt so bad I was thinking about paying her to take them right back out……I am never going here again

They are full of it and very unprofessional. I called got my hair done about three weeks ago on July 16 2018. After a week my braids started coming out. I was a loyal customer but they lost one. I wouldn’t recommend you spending your money there. Some of the workers are very disrespectful. Respect is due to a dog. Called to say I’m on my way lady yelled at me and told me no I’m busy can’t do it.

The customer service is terrible !!! They scream talk ALL day long!!!! I don't mind talking but when ur screaming and stopping in mid braid I have an issue with that! they are plain rude!!!! I've been there before and my hair was always nice but the customer service has always been bad! the last time I went I got box braids and they are UGLY!!! They are way to big and I was told they used the wrong hair !!! I wasted my 160!!! the shop is dirty so take ur own comb and a pair of headphones if your going to this hole in the earth!!! ::::Update:::After one week my hair is a mess!!! And I have to take them out! The result of using too much of the wrong hair, looks like I had this in for a month! Smh

The service was terrible! I was told that the hours of operation was 8 am til 5 pm. My daughter and I waited for one hour in the bitting cold on New Year's eve morning. Once they arrived, the attitude was unbelievable. I showed the picture of the style I requested. She said she could do it. It looks nothing like the picture!! They also use some kind of blended hair that looks like yarn... My daughter is writing her own review. She is equally dissatisfied. I will never patronize or recommend no one!!!!!

9/28/17

I've been coming to the shop for almost 3 years and my last 3 visits here I was not happy with my wait they are so inconsiderate????came in at 9am left out at 9pm & didn't not like my braids. Today I come in here at 8:30 for my hair braided up into a ponytail here it is 5:31 p.m. I'm still in here here not done. They always changing prices they tell you one thing over the phone and when you get here it's another price. And yes all they do do Is scream and yell across the room and talk about people but take our 100s of dollars its ashame. I have got to find a way better place to get my hair done today was the last day that they receive any penny from me again.

Been going here for over 10 Yes over 10 years and I still have my edges and so does my daughter who has been getting her hair braided since she was 7 and she is about to be 14. The price is average and so is the time. I drive from Delaware and the ride is not long at all.