Hair Crew

+1 517-552-9918

839 S Latson Rd, Howell, MI 48843 United States of America

Open Today: Closed

Quick Facts About Hair Crew

The comments about Hair Crew place highlight both strengths and weaknesses of the salon.

Starting with the strengths, several comments mention the friendly and welcoming staff. The first comment specifically mentions the friendliness of the staff and the helpfulness of the stylist, Christie. This indicates that the staff members at Hair Crew are attentive and provide good customer service. Another comment states that the employees are great and that customers always leave with a haircut they are happy with. This shows that the salon consistently delivers positive results and satisfies its customers. Additionally, a comment praises the prices at Hair Crew, indicating that it offers reasonable pricing.

Another strength mentioned in the comments is the expertise and skill of certain stylists. One comment mentions that Ann, a stylist at Hair Crew, is very detailed and keeps good notes on previous appointments. This shows that Ann is dedicated to providing personalized and consistent service to her clients, which is a positive attribute for a stylist. Another comment mentions that Dawn did a great job trimming a customer's beard, even though the customer was initially hesitant due to bad past experiences. This indicates that the stylists at Hair Crew are skilled in their craft and can deliver excellent results.

In terms of weaknesses, one comment discusses a negative experience with the owner of the salon, Elizabeth. The customer claims that Elizabeth did not listen to their requests and ended up creating a messy and uneven haircut. The comment also mentions that Elizabeth was unprofessional and rude when contacted to address the issue. This indicates a lack of professionalism and communication on the part of the owner, which is a significant weakness for the salon.

Another comment mentions that the previous owner, Scott, was bad-mouthed by Elizabeth and other employees. It is unclear why there was animosity between the staff members, but this type of negative environment can create a poor impression for customers and affect the overall experience at the salon. If there are conflicts or tension among the staff members, it can impact the quality of service provided.

Despite these weaknesses, the majority of the comments express positive experiences at Hair Crew. Customers are generally satisfied with their haircuts, highlighting the overall competency of the stylists. The friendly and helpful staff is repeatedly praised, indicating that the salon creates a welcoming environment for its customers. Personalized service is also mentioned, with one comment stating that the stylist gave tips and suggestions for hair care and offered to rectify any dissatisfaction with the new haircut.

In conclusion, Hair Crew place has several strengths, including friendly staff, skilled stylists, and reasonable prices. However, there are also weaknesses, such as negative experiences with the owner and potential conflicts among staff members. Despite these weaknesses, the overall positive comments suggest that Hair Crew provides good service and satisfactory results for its customers.

Best TL Reviews

The staff here were so friendly!! They were very welcoming and helpful, I got my hair cut and dyed and it looks amazing my stylist was Christie and she was great! I’d absolutely recommend this place. ????

These posts were when Scott owned it. I went in for a hair cut with the owner, I told her 5 times BEFORE she cut my do not texturize, chip into my hair, my hair needs a blunt cut, do not angle cut my cut and showed her a picture. She didn't listen and I had to tell her over 8 times, now I have to regrow out all the layers and frizz she caused me. My hair was all 1 length, now it is a mess. My layers are not even. She didn't style it but charged me for it. I went to another salon who said she totally messed up my hair you CAN"T texturize curly hair and my layers were all a mess nothing blends, I would have to cut off 6 inches to get them to blend. I called the owner Elizabeth back and she was the most unprofessional rude woman who hung up on me twice. Do yourself a favor and don't go here! I went to school for cutting hair - I watched her and it was CLEAR She doesn't know how to cut hair. She bad mouthed Scott and everyone that use to work there.

Never had a problem with them. Reasonably priced and great employees. Always walk out with a haircut that I'm glad I got.

I love this place! I've never had my hair cut professionally before, and the Hair Crew gave me a wonderful first experience. The person who cut my hair was friendly and helpful. She gave me tips and suggestions for taking care of my hair. There was never any awkward silence, and it made the haircutting process very easy and enjoyable. I tried out a style I've never done before, and it honestly looks amazing! My stylist gave me her card and told me to contact her if I didn't like the look a few days after the haircut. It was a very nice gesture, but I love the new look and didn't need to call! The prices are really good, too! I highly recommend this place.

I get my hair permed and cut here every 5-6 months. I usually go to Ann. She is very detailed and keeps good notes of what we did last time and what we liked or didn't like. Lots of conversation to be had. Great job!

I had been going to the Hair Crew since 2000, so for 21years. Ann has been doing my hair for 21 years. I love this place, all the ladies are great. So is the owner Scott.

Ann did such a great job with my highlights! She was very professional and showed me how to style my hair. My curls even lasted hours after. I would highly recommend.

I'm in from out of town and decided to get my beard trimmed.

Dawn took me in and did a great job!

I'm very hesitant about it because I've had bad experiences, but I felt right away that she was going to be awesome! And she was!

Hopefully, will be able to see her again.