Nail USA by dc

+1 740-851-5055

1534 N Bridge St #3, Chillicothe, OH 45601 United States of America

Open Today: -

Quick Facts About Nail USA by dc

Strengths:

1) Exceptional customer service: The comment about the owner and her daughter being very nice highlights the positive and welcoming atmosphere of Nail USA. This is a strength as it creates a positive experience for customers and encourages repeat visits.

2) Skilled nail technicians: The comments consistently mention the high-quality work done on the nails. This indicates that the staff at Nail USA are skilled in their craft and are able to deliver excellent results. This is an important strength as it ensures customer satisfaction and builds a good reputation for the salon.

3) Fair prices: The comment about Nail USA offering the most fair prices in the area is a significant strength. This suggests that the salon offers competitive pricing, making their services accessible to a wide range of customers. Fair prices can also attract new customers and contribute to customer loyalty.

4) Ability to fix previous nail work: The comment about Nail USA being able to fix a previous bad nail job shows that the salon is skilled in troubleshooting and correcting mistakes. This is an important strength as it demonstrates their commitment to customer satisfaction and their ability to handle challenging situations.

5) Welcoming to first-time customers: The comment about a grandmother taking her granddaughter for her first nail experience and being impressed indicates that Nail USA is welcoming and accommodating to new customers. This is a strength as it shows that the salon is able to create a positive and comfortable environment for customers of all ages and levels of experience.

Weaknesses:

1) Inconsistent service during busy times: The comment about the technician rushing during busy times suggests that Nail USA may struggle with maintaining quality and attention to detail when they have a high volume of customers. This is a weakness as it may result in a lower quality outcome for customers during peak times and could potentially lead to dissatisfaction or negative reviews.

2) Limited staff: The comment about the technician being alone and trying to attend to multiple customers within an hour indicates that Nail USA may be understaffed. This is a weakness as it can lead to longer wait times and decreased attention to each customer, which could impact the overall customer experience.

3) Unclear pricing structure: The comment about confusion regarding pricing suggests that Nail USA may need to improve their communication about pricing to avoid misunderstandings. This is a weakness as unclear pricing can lead to customer dissatisfaction and potentially damage the salon's reputation.

4) Limited availability for one-on-one services: The comment about the customer preferring one-on-one service suggests that Nail USA may struggle to provide individual attention and personalized experiences when they have multiple customers at once. This is a weakness as it may result in customers feeling rushed or that their specific needs are not fully attended to, potentially impacting customer satisfaction.

Best TL Reviews

I love this place! The lady who owns and runs it is very nice as well as her daughter. They ALWAYS do an amazing job on my nails with the most fair prices in the area. These ladies know what they are doing and enjoy what they do and it shows!!

Anh did fantastic gel french manicure for me and gel manicure for my cousin today. She was very sweet. We will definitely be back! Thanks Anh

I had my nails done in Tennessee and they looked awful, so I went here to get them fixed! She did such an amazing job! I know I have found my permanent nail salon! The blue is the fixed, beautiful nails!

Something wrong g 216$ 15 was taxes.... each pedicure was 35 plus 5 for the big toes.. thats 80... then twi full sets of nails was 35

. We didn't do gel that's 70.. thats 1 total . so where did the other 50 come from?? Just wondering I tipped an addi6 20 but some how it was 105 fir each person for a pedicure and a full set not gel. She did really good work but pricing a bit much.

I brought my granddaughter there to get her nails done for the first time and I was impressed. My granddaughter loved it.

She did do pretty good this time, She does very well when not busy .. I wish she had more people so that when she does get busy she doesn’t feel that she needs to rush on my nails because then the flaws can be missed .. I’d prefer to come to her one on one to be honest, she is a very nice woman and very comfortable to have a conversation with .. I do love her work …

She did a wonderful job on my nails from a picture I showed her off the Internet I'm in love with them

Great conversation while performing a great job on my nails. She was alone in there and got 2 of us done with fill,-ins and painted within an hr.