Quick Facts About City Nails
City Nails place has received mostly positive comments, highlighting their strengths and weaknesses.
One of the prominent strengths of City Nails place is their clean and professional service. Customers appreciate the cleanliness of the salon, which is an important factor when it comes to nail salons. The fact that they provide a professional service, where the staff listens to the customers' requests and gives honest professional advice, is also commendable. This attention to detail and professionalism leads to perfect nail results that hold up for a good amount of time, as mentioned by one customer. The durability of the nails is especially important for someone who works on cars for a living, as they are exposed to various harsh conditions. This strength caters to a specific target audience and differentiates City Nails place from other nail salons.
Another strength of City Nails place is the friendly and welcoming staff. Multiple comments mention the friendliness of the staff, with one customer even stating that they couldn't remember the names of the girls who took care of them but still appreciated their great job. The welcoming environment and friendly demeanor of the staff create a relaxing and fun atmosphere for the customers, making them feel comfortable and happy during their visit. This strength contributes to the overall positive experience of customers and encourages them to return.
The quality of service at City Nails place is highly rated. Customers appreciate the skill and expertise of the staff, as they are satisfied with the results of their nails. One customer even mentions that their nails look even better than the reference photo they provided. The fact that they offer gel manicures for the same price as other places is also seen as a positive aspect, indicating that customers get value for their money. The quality of service and the skill of the staff set City Nails place apart from their competitors.
However, there are a few weaknesses mentioned in the comments. One customer expresses dissatisfaction with the pedicure they received, stating that they were assigned a person who had only been doing it for three weeks. They believe that they should've been given the option to choose whether they wanted a new person to practice on them. This suggests that the salon may not have a transparent system in place for assigning staff to customers. Additionally, the customer complains about misshapen and incorrectly cut nails, which they had to fix themselves. This indicates a lack of attention to detail and quality control on the part of the salon.
Another weakness mentioned in a comment is the inability to hold the person responsible for the poor experience. Although the customer tipped the new staff member well, they believe that the responsibility lies with the owners for not allowing customers to choose who works on them. This suggests a lack of accountability and customer-centered approach in the management of City Nails place.
Overall, City Nails place has several strengths, including clean and professional service, friendly staff, and high-quality results. These strengths contribute to the positive experiences of customers and keep them coming back. However, there are identified weaknesses, such as a lack of transparency in assigning staff and a need for better quality control. Addressing these weaknesses could further enhance the reputation and customer satisfaction of City Nails place.
Best TL Reviews
Clean, professional service! He actually listens and gives his honest professional advise. My nails came out perfect and they always hold up for a good amount of time. This is important for me because I work on cars for a living! It’s a relaxing and fun environment and I will always drive from Columbus to have Long do my nails!
My friend and I both got our nails done here. I wish I could remember the girls names that took care of us. They were super friendly and did such a great job. I highly recommend coming here. We will definitely be coming back.
I am very dissatisfied with they way my pedicure looks they gave me some one who has only been doing it for 3 weeks they should have asked if I wanted to have a person train on me for one also my nails are misshapen and cut wrong I eventually had to get her nail clippers and cut even more evenly it was not a great experience and I couldn't hold the poor girl responsible she tried and was thrown on me. So I did tip her well but the owners need to let the customers decide if they want their nails done by a new person or not considering I'm paying 80 dollars for a pedicure
Did an amazing job on my daughter's nails for her school dance!
MUCH better than Square or Aqua nails. The owner is friendly and funny - he actually gets to know the customers. I got a gel manicure and am so happy with the quality, especially for the same price as other places.
I absolutely love my nails that I got done here! They look even better than the reference photo.
Picked this nail salon based off reviews and was not disappointed! Extremely friendly and accommodating staff and my nails turned out beautifully. I will definitely return in the future!!
Great customer service. My friend and I got pedicures together. Natalie and Fong took great care of us. The salon is very clean. We will be back
Place Pictures
City Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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