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A & B Nail Spa

+1 360-427-4101
105 W Railroad Ave, Shelton, WA 98584 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About A & B Nail Spa

A & B Nail Spa has several strengths and weaknesses based on the comments provided.
One of the main strengths of the spa is the quality of their work. Many customers have been going to A & B Nail Spa for over 10 years, which is a testament to the consistent quality of service they provide. The employees, Ann and T, are praised for their attention to detail and ability to complete services in a timely manner without making customers feel rushed. This dedication to quality work is a significant strength of the spa.
Another strength mentioned by customers is the inclusivity and accommodating nature of the staff. One customer mentioned that their 3-year-old autistic son was made to feel included during their visit, which is a commendable aspect of customer service. Additionally, the staff is willing to try new ideas and techniques suggested by customers, even if they do not carry all the trendy nail products. This flexibility and willingness to cater to customer preferences is a positive attribute of the spa.
The patience and professionalism of the staff is another strength mentioned by customers. Many customers appreciate the owners' ability to handle customers who have difficulty sitting still, creating a comfortable and enjoyable experience. The employees are also praised for their patience during challenging situations, such as when a customer's nail treatment did not go as planned. This ability to handle unforeseen circumstances and make adjustments while still maintaining the schedule is commendable.
A notable weakness mentioned by customers is the difficulty of getting an appointment. A & B Nail Spa is often busy, and it is advised to make appointments in advance rather than relying on walk-in availability. Some customers also mentioned that it takes time to reach the spa over the phone, as they do not have an updated voicemail system. These issues with accessibility and convenience may deter some potential customers.
Despite the mentioned weakness, the staff at A & B Nail Spa is praised for accommodating walk-in customers and making time for them. This flexibility and willingness to accommodate customers without appointments is appreciated by many. However, this may also contribute to the difficulty in getting appointments for those who prefer to schedule in advance.
The affordability of A & B Nail Spa is also mentioned as a strength. Customers note that the prices are reasonable and not as expensive as other similar establishments. This affordability, combined with the quality of work delivered, is likely a significant factor in retaining long-term customers.
Another strength is the fast and efficient service. Customers appreciate the speed and skill of the employees, mentioning that they can complete services quickly without compromising quality. This efficiency is valued by customers who may have time constraints and need to fit nail appointments into their busy schedules.
Lastly, the friendly and kind nature of the staff is mentioned as a strength. Customers mention that the employees are sweet, funny, and make the experience enjoyable. Their kindness and positive attitude contribute to the overall satisfaction of the customers.
In summary, A & B Nail Spa has several strengths, including the quality of their work, the inclusive and accommodating nature of the staff, their patience and professionalism, affordability, efficient service, and friendly demeanor. However, the difficulty in getting appointments and issues with accessibility may be considered weaknesses. Overall, based on the comments provided, A & B Nail Spa appears to be a reliable and customer-oriented establishment.


Best TL Reviews

Definitely come here if you're looking for quality work. I have been going here for over 10 years now off and on, also trying other shops. While there's only the 2 girls Ann and T, working on any given day I've gone, those girls busy their butts to get everyone done in a quality manner without feeling rushed.
Today I was in with my WHOLE family. The husband, my 19yr old daughter, and our 3yr old autistic son. We all had pedicures, T even made him feel included as he sat in my lap for my pedicure. Even changed the TV after finding he didn't watch. My daughter and I got our nails done here as well and did today. The only down side really is that because of our towns wants, they don't offer all the fancy nail ideas in shops today, but so far Ann hasn't been too shy about giving new ideas, tricks, and other things a shot. Especially if I bring what I want to have done in and giver creative liberty. Not just a picture, but supplies for stickers or whatnot because they don't carry much iver the basics. Every time it's been a great experience for me even if a learning one like today. Anne was so patient when medium didn't work the way we hoped. She fixed what she could and made things work while not putting her next appointment off schedule too far either. I really enjoy this shop and would continue to recommend them to anyone looking for a little self care, but especially for a family/couple affair. ????
Very patient owners as I have a hard time sitting still but getting better. They do a beautiful job making your nails look beautiful. Great selection of jells and regular nail polish and veriety of decorations for everything. Prices are reasonable.
Had a great experience. My 1st time to have a pedicure and they made it feel special. Very nice young ladies.
When I've been able to get an appointment here, they've done a fabulous job! It's best to make an appointment as it's often hard to get in as a walk in. Be patient when calling also, as sometimes it takes a bit to get through and they don't have an updated voicemail. They're worth waiting for if you're not in a hurry.
I go here every two weeks as a walk in and they always make time for me. The girls here are very sweet and funny and I always walk out happy. I will never go anywhere else.
These ladies were pretty awesome. Fast, talented, and efficient. I had a broken nail and a bad experience from the last place I went. They fixed me right up and it wasn't even as expensive as the place before them. I will happily be going back.
I was hesitant because this is by no means a cute or fancy place. However the lady did a great job and was very gentle. I've had several salons in the past make me bleed.
Service was great ,my pedicure was amazing while she massaging my feet she shows .e a button on chair an suddenly I'm getting a back massage to , the ladies were kind very nice all an all it was a great birthday present thank you ladies not to mention my toes were bad now they are beautiful!

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A & B Nail Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 05:00 PM
Sunday Closed

How to go there

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