M Beauty

+1 323-490-7378

5555 Whittier Blvd, Commerce, CA 90022 United States of America

Open Today: -

Quick Facts About M Beauty

M Beauty Place has both strengths and weaknesses based on the comments provided. In order to provide a well-rounded analysis, let's dive into the details.

One of the strengths mentioned by a comment is the large variety of beauty products available at M Beauty Place. They offer makeup, hair products, nails, and eyelashes, which indicates a wide range of options for customers. This is positive as it allows customers to find everything they need in one place, saving them time and effort.

Additionally, the helpful staff at M Beauty Place is noted as a strength. Having supportive and knowledgeable employees can greatly enhance the customer experience. Customers appreciate receiving assistance when selecting products or seeking advice on beauty routines. The positive interaction with staff can lead to customer satisfaction and loyalty.

Reasonably priced products are also mentioned as a strength. This is important as it attracts customers who are looking for good value for their money. Affordable pricing can be a determining factor for customers, especially if they can find similar products at a lower cost compared to other stores. It also encourages repeat visits and word-of-mouth recommendations.

A comment regarding the refund policy provides insight into a weakness of M Beauty Place. The customer tried to make a refund without a receipt but was denied. While it is understandable that receipts are usually required for returns or refunds, the customer's situation could have been handled more flexibly. This incident highlights a potential flaw in their customer service approach, resulting in a negative experience for the customer.

Another weakness mentioned is the store's smell. One comment describes it as "choro," which implies an unpleasant odor. This is a significant turn-off for customers, as a bad smell can create an uncomfortable shopping environment. It is important for businesses to maintain a clean and fresh atmosphere to ensure a positive experience for customers.

On a positive note, multiple comments complimented the store's pleasant and friendly staff. This is a strength as it reflects well on the employees' interpersonal skills and suggests that customers are generally treated well. A friendly atmosphere can significantly contribute to customer satisfaction and lead to repeat visits.

In terms of customer opinions, there is a mix of positive and negative experiences. Some comments express gratitude and praise for M Beauty Place, suggesting that they had a pleasant and recommendable experience. These positive experiences can attract new customers and contribute to the store's reputation.

However, there are also negative experiences mentioned. For instance, one customer claims to have received poor quality hair products, possibly fake hair sold as human hair. This highlights a potential issue with product quality control at M Beauty Place, which can severely impact customer trust and loyalty.

Additionally, a customer mentioned encountering a rude employee during their visit. This is a significant weakness as it directly affects the customer's perception of the store. Rude behavior from employees can discourage potential customers from visiting and tarnish the overall reputation of the store.

Finally, it is mentioned that there is no way to contact the manager. This can be seen as a weakness as customers may want to escalate their concerns or provide feedback directly to a higher authority. Without a clear method to contact management, customers might feel unheard or ignored, leading to further frustration and negative experiences.

To summarize, M Beauty Place has strengths in terms of a large variety of beauty products, helpful staff, and reasonable pricing. However, there are weaknesses regarding the refund policy, store smell, and instances of rude behavior from employees. Additionally, there are concerns about product quality control and the lack of a clear way to contact management. These weaknesses should be addressed to improve the overall customer experience and ensure customer satisfaction and loyalty.

Best TL Reviews

A large variety of beauty products, makeup, hair products, nails, eyelashes. Very helpful staff and reasonably priced. Would visit this beauty store again

Called asking if I can do a refund for a products I bought a day before, I had accidentally thrown my receipt, employee told me no refunds unless I had the receipt, I ended up going through the trash and finding my receipt, I came in the store tried getting my refund for two of the products that didn’t work, I had my receipt and they said they don’t do refunds just store credit, only got store credit for one and not the other because it was open, both of the products were open so it made no sense why one was eligible but the other wasn’t, won’t be shopping here ever again, refund policy is trash, employees and products are horrible!

This place smells like choro idk how the employees work in there all day ????????????????????

Muy amables las señoritas

Muy especial para la mujer se los sugiero que lo visiten

Rude and don’t have a way to contact their manager.

I recently purchased some alleged “human” hair for almost 300$ and the hair feels like plastic and I’ve only worn it for about a week, I have not put any heat on it and I spray it with leave in conditioner. I’ve had synthetic hair better than this, I honestly think they sold me fake hair and told me it was human hair. Never going back.

It was my first time walking into this store and last. The girl was super rude to me and I was being extremely nice since the moment I walked in and she kept being rude so I walk out of this store. So disappointed because i was so excited to go to this place because I went going based on the nice views I saw here and it was the opposite.