Fancy Salon

+1 617-282-1700

640 Gallivan Blvd, Dorchester Center, MA 02124 United States of America

Open Today: -

Quick Facts About Fancy Salon

Fancy Salon is a popular salon with both positive and negative reviews. In order to evaluate its strengths and weaknesses, let's analyze the comments provided.

Strengths: 1. Natural-looking nails: One customer praises the salon for being able to achieve a natural look with dip powder and gel nails. This indicates that the technicians are skilled in creating a desired aesthetic and providing quality service. 2. Quick and cute designs: Another customer compliments the salon for providing quick and cute nail designs with flower art. This suggests that the salon is efficient and offers a range of design options. 3. Flexibility and availability: A loyal customer mentions that Fancy Salon always has time for them, even without an appointment. This highlights the salon's ability to accommodate customers and provide convenience. 4. Consistent and excellent service: A long-time customer claims that they have been visiting Fancy Salon for years and appreciates the consistency and skill of their preferred technician. This indicates that the salon has established a strong reputation among its regular clients.

Weaknesses: 1. Poor communication and customer service: A customer had a negative experience when they requested a specific service and the technician became agitated and left them waiting for 15 minutes. The staff's lack of communication and disregard for the customer's time is a clear weakness. 2. High price for unsatisfactory result: Another customer was dissatisfied with the quality of service they received, even though they paid $70. This suggests that the salon may not always deliver the promised result, which is a weakness in terms of value for money. 3. Language barrier and lack of attention to detail: A customer mentions that their son's manicure and pedicure were poorly done, with dirt still present and nails left unfiled. They also claim that the technician did not understand English well. This indicates a potential lack of attention to detail and communication issues within the salon. 4. Negative staff behavior: One customer had an extremely negative experience at Fancy Salon, with staff members speaking in an incomprehensible language and acting improperly. This reflects poorly on the salon's professionalism and customer service.

Overall, Fancy Salon has some strengths, including the ability to create natural-looking nails, offering quick and cute designs, flexibility in appointment scheduling, and consistent excellence from certain technicians. However, the salon's weaknesses lie in poor communication and customer service, high prices for unsatisfactory results, potential language barriers, and negative staff behavior. These weaknesses need to be addressed by the salon management in order to maintain a positive reputation and retain customers.

Best TL Reviews

I love that I was able to get my nail the way I like it. Even though I have dip powder they look so natural. On my toes I got gel and my hand dip powder.

Spent 3 hours here only to leave mad! I showed what I wanted and they said they could. Tech got aggravated and left me for 15 min with no explanation. I got tired of waiting. Staff didn’t care and I saw the tech return to her station when I walked out. Perfect example of what you asked for vs what you got. I also paid $70. GO ELSEWHERE! It’s not about the cost but the poor quality! Images are immediately after leaving ???? this is why I pay for quality and I’m more madd about my wasted time! Don’t do it to yourself.

Amazing nails! MiMi did an amazing job. Needed something simple but cute with flower design. Very nicely priced and was done in not time.

I went here on 2/14/23 with my son. Both to get mani/pedi. They charged $40 each plus $5 because I wanted a different color on each nail. My sons nails came out messy & with dirt still in the inside , even when I asked her twice to fix. Plus not filed down even. I don’t think she understood English at all.

Job was rushed. I did not like the service given to my son in table 9.

Little bit different than what I am used to but my hands are pretty. Staff was very nice. Just have to do the time test to evaluate for that extra star.

I WOULD NOT RECOMMEND THIS PLACE 1 BIT!!!!!!! I WENT TO THIS PLACE FOR THE FIRST TIME EVER IN MY LIFE WAITED A HALF HOUR FOR SERVICE JUST FOR THE GUY TO SIT ME DOWN AT THE TABLE AND WHEN THE WOMAN GETS TO ME SHES FLIPPING OUT IN HER LANGUAGE! I HAD NO CLUE WHAT WAS GOING ON THE GUY ASKED ME IF I HAD BEEN THERE BEFORE AND I TOLD HIM NO THE ONLY REASON WHY I WAS THERE IS BECAUSE EVERYWHERE HAD BEEN FULL ON A FRIDAY NIGHT AND I JUST NEEDED MY NAILS DONE. THE LADY SWORE SHE KNEW ME WHEN SHE DID NOT! THAT WAS THE ABSOLUTE WORSE EXPERIENCE EVER AND LETS NOT FORGET TO MENTION MY KID WAS WITH ME TOO AND THE LADY WAS ACTING WILD INFRONT OF HER WITH NO HESITATION . WORST PLACE EVER!!!!!!!!!!!!!!!!!!

I love Fancy Salon, they always have time for me, even without an appointment, they have decent prices, and are great at all the services that they provide. I've been coming here for years, moved out of town and still come back here.

I've been going to Fancy Salon consistently for 4+ years. I go to the same technician every time. She's excellent at her craft, she's consistent, and she's nice. I've only used another tech (who is comparable to my tech)when my tech is on vacation. Both times the owners have charged me more. Today it was for the removal of dip. Never again!