Elegant Nails & Spa

+1 269-443-2443

4504 W Main St, Kalamazoo, MI 49006 United States of America

Open Today: -

Quick Facts About Elegant Nails & Spa

Elegant Nails & Spa has both strengths and weaknesses based on the comments provided. Let's discuss them in detail.

Strengths: 1. Polite and fast service: The salon is praised for its efficiency and politeness. Customers appreciate how quickly their nails are done, especially for special occasions like weddings. This demonstrates that the salon values customer satisfaction and prioritizes timeliness.

2. Good service in the past: Some customers have had positive experiences at Elegant Nails & Spa, highlighting the fact that the salon has provided good service in the past. This suggests that the establishment has the potential to consistently deliver quality services.

3. Talented and detail-oriented nail technicians: Customers have praised the salon's nail technicians for their talent, attention to detail, and skill. This indicates a high level of expertise and competence among the staff, attracting customers who seek perfection in their nail services.

4. Clean and appealing salon: The salon is described as clean, comfortable, and beautifully appointed. This creates a welcoming and inviting ambiance for clients, enhancing their overall experience.

5. Reasonable pricing: The salon is commended for its pricing, with some customers noting that it offers excellent value for money. This suggests that Elegant Nails & Spa provides competitive and reasonable prices, making it an attractive option for those seeking affordable nail services.

Weaknesses: 1. Inconsistent service quality: There have been reports of recent bad service experiences at Elegant Nails & Spa. Customers have mentioned poor maintenance of their nails, which has resulted in dissatisfaction. Inconsistency in service quality is a significant weakness as it suggests a lack of attention to detail and potentially declining standards.

2. Frequent price changes: Customers have mentioned that the salon frequently changes its prices, which can lead to confusion and dissatisfaction. Inconsistency in pricing can erode trust and make customers hesitant to return.

3. Painful experience and incorrect nail shaping: One customer expressed a painful experience during a nail fill appointment. The technician filed the nails excessively, leading to discomfort. Additionally, the customer received inconsistent nail shapes on each finger. This highlights potential issues with the techniques and skills of certain technicians, as well as a lack of attention to customer preferences.

In conclusion, Elegant Nails & Spa has several strengths, including fast and polite service, talented technicians, and a clean salon environment. However, the salon also has weaknesses related to inconsistent service quality, frequent price changes, and occasional poor execution of nail services. Addressing these weaknesses and maintaining a high standard of service will be crucial for the salon's success and reputation.

Best TL Reviews

I got my wedding nails done here and they did a fantastic job; very polite and fast. Got me and all 4 of my bridesmaids in and out within an hour. This is the place for your manicure needs :)

I’ve been going here for 2 years now but this past year I’ve had really bad service. I want to share how awful the maintenance has been recently and why I’m choosing not to get service here anymore. The picture I am sharing is usually what happens after (days) of getting them done due to the poor maintenance I’ve been receiving and not to mention that they change their prices all the time. One minute it’s $45-$50 and then when you check out suddenly the amount is $70! Although I’ve had some really good service here before, I’m starting to have more bad service than good

I just had to share my awesome CHROME & DIP manicure with everybody and brag on Elegant Nails & Spa! If you are not going to Elegant Nails & Spa, you are MISSING OUT! They run a terrific business and are extremely talented. Long, short, gel, dip powder... They never fails to give me exactly what I ask for, and F A S T too! The salon is comfortable, meticulously clean, beautifully appointed, and their pricing is excellent. Go. Now!!! You won't regret it!!!

This salon is awesome!! It is the first one I went to in Kzoo and I love it so much!!! My nails looked AMAZING, and I will be coming back many many times! The nail tech I had (I forgot their name) was so detail oriented and spent so much time making sure the lil ghosts looked perfect!!

I had a great first time experience! The staff was very attentive and kind. I had a pedicure and acrylic nail fill. They were very detail oriented. And was very good at what they did. I feel a lot of nail salons now skip steps or rush through them. I felt the exact opposite of that for my services at this visit. I will be back! I’ve found my new go to Elegant Nails & Spa!

Walked by this cute nail salon on my commute home and needed to walk in immediately. It was nearly their closing, but they were able to take me in for a dip powder set. I had two techs and they both were very kind and courteous. The entire experience and ambiance of the salon were perfect. Definitely coming back!

I have been going here for years and never experienced anything horrible until today. First off I’ve never had this lady, I went in w a broken nail and a chipped nail and wanted a fill Bc I was there last week and got that new set. This lady told me I had to get a new set and Bc I was missing too many nails. She goes to take them off and she’s filing the nail in the same spot for so long my nails were hurting and on fire. Then she takes a press on to scoop off the acrylic and she can’t get them off Bc they were still very well held on to my finger. Just ripping off my “new/old” set and I’m pulling my fingers back Bc it hurts so badly and she started clipping off the acrylic as she’s going!!! Hella painful. We get to putting the base press on nail and it just keeps falling off Bc she didn’t even put pressure or glue on it. Then we get to the shaping and I asked for short coffin which she gave me but every finger is a different length. Overall my experience today was extremely painful and very sad frankly Bc I have always loved coming here.

Had a really wonderful experience here! I'm very particular about my nails and not easily impressed, but Elegant Nails & Spa in Michigan nailed it! Everything is clean and the staff is very polite. Super happy with the outcome. Definitely recommend this place if you're looking to get your nails done!