Quick Facts About Nail Expo & Spa
Nail Expo & Spa has several strengths based on the comments provided. One of the main strengths is their excellent customer service. Many customers mentioned that the staff was friendly, accommodating, and took their time with each customer, even when the salon was busy. This attention to customer satisfaction is a significant advantage for Nail Expo & Spa as it creates a positive and welcoming atmosphere for customers.
Another strength of Nail Expo & Spa is the quality of their service. Customers expressed their satisfaction with the nail technicians' attention to detail and ability to do specialty designs and nails. This expertise sets Nail Expo & Spa apart from other salons, as some customers mentioned that other places often promise these services but fail to deliver. The fact that Nail Expo & Spa consistently delivers on their promises is commendable and reinforces their reputation as a reputable nail salon.
Affordability is another strength of Nail Expo & Spa mentioned by customers. Many commented that the salon offers competitive prices for their services, making it an attractive option for customers. This affordability, combined with the high-quality service, makes Nail Expo & Spa a great value for customers looking for a manicure or pedicure.
Additionally, several customers highlighted the ease of making appointments at Nail Expo & Spa. They appreciated the simplicity of scheduling appointments over the phone and mentioned that they were promptly seated upon arrival. This efficiency and convenience in the appointment process contribute to the overall positive customer experience at Nail Expo & Spa.
Despite these strengths, there are also a few weaknesses mentioned by customers in the comments. One customer expressed frustration over the discrepancy in pricing at Nail Expo & Spa. She called ahead and was given a lower price, but upon arrival, the price was significantly higher due to additional charges for specific nail styles. This inconsistency in pricing can lead to dissatisfaction among customers who feel misled or tricked by the salon. It would be beneficial for Nail Expo & Spa to ensure transparency about pricing and avoid any surprises or hidden fees.
It is important to note that this negative experience with pricing led the customer to leave the salon without receiving any services. This incident could potentially be detrimental to their reputation if other potential customers read this comment and are discouraged from visiting Nail Expo & Spa altogether. The salon should address this issue promptly and ensure that customers are provided with accurate and upfront information about pricing.
In conclusion, Nail Expo & Spa has several strengths that contribute to its positive reputation among customers. These strengths include excellent customer service, high-quality service, affordability, and ease of scheduling appointments. However, the salon should work on addressing the weakness of inconsistent pricing to maintain customer satisfaction and avoid negative reviews. Overall, Nail Expo & Spa appears to be a reputable nail salon with many satisfied customers.
Best TL Reviews
I am so happy with this set!! I absolutely love it and turned out better than I even expected. I just wish I would have remembered to get my tech’s name, she did such a great job! Everyone was very friendly and I’m sure all the techs there do a great job!
Very kind took their time even though the were busy. I appreciate they are not afraid to tell walk ins they are fully booked which prevents them from rushing people out the door. I highly recommend them and either go when they first open or make an appointment. Went with family and everyone's nails looked great!
Customer service is perfectly . I’ve visited once and have continued to return for the best service in Yukon. Will tell all my friends about this nail salon .
Service was great, very detail oriented and can do designs/specialty nails unlike a lot of places who promise they can do it and you end up disappointed. Not here!! They are fantastic
First time here with my friend after having a bad experience at a different salon I’d used several times in the past. I’m glad we found this place, everyone there was really friendly and did a great job on both our nails. I’ll definitely be going back, they’re also very affordable! Highly recommend
Called ahead and was told a full set dip would be $40 so I head that way. Get there and every little thing is $5 more lol
I usually get round (extra $5), and French (extra $5) and the list goes on
Before you know it, a full set you can get anywhere for $40 you’re paying twice as much here. Good grief lol
Needless to say, I walked out.
I’ve never been here but for this reason alone, I won’t go back.
I took my daughter for her very first pedicure! They were amazing with her and very accomadating! I made an appointment very easily over the phone, and they got me directly into the chair as soon as I walked in. They were very good, and I will definitely be back to see Ivy!
Super friendly!! Walked in on Sunday without appointment and waited for 20 mins but they took their time and the nails turn out amazing!!! Definitely recommend this place!
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Nail Expo & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 05:30 PM |
| Sunday | 12:30 PM - 05:00 PM |
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Location
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