Quick Facts About El Patio Barbershop Empire.
El Patio Barbershop Empire has received both positive and negative feedback from customers, highlighting its strengths and weaknesses. In this analysis, we will discuss these aspects in detail.
One of the strengths mentioned by a customer is the excellent beard-trimming service. The customer specifically mentioned that their beard looked exquisite after visiting the barbershop. This indicates that the barbers at El Patio Barbershop Empire possess the skills and expertise to deliver high-quality beard trims.
Another positive aspect highlighted by a customer is the caring and understanding nature of the staff towards their autistic son. This indicates that the barbers at El Patio Barbershop Empire are trained to handle customers with special needs and are accommodating to their sensory issues. This is a significant strength, as it demonstrates the staff's ability to create a welcoming and inclusive environment for all customers.
The cleanliness of the barbershop is also mentioned as a positive aspect. A customer noted that the establishment is nice and clean, which contributes to a hygienic and professional atmosphere. This attention to cleanliness reflects positively on the barbershop and can be considered a strength.
Additionally, several customers praised the professionalism and friendly nature of the barbers. They mentioned that the staff ensures that the customers are satisfied with their haircuts and appreciate the great work done by the barbers. This indicates that the staff at El Patio Barbershop Empire are customer-oriented and strive to provide a positive experience for each individual. This customer service focus can be considered a strength of the barbershop.
On the other hand, there are several weaknesses mentioned by customers that need to be addressed by El Patio Barbershop Empire. One significant weakness mentioned is the inconsistency in the quality of haircuts. Some customers have recently experienced rushed haircuts or mistakes, leading to dissatisfaction. This indicates a lack of attention to detail and inconsistency among the barbers, which needs to be addressed for consistent customer satisfaction.
Another weakness mentioned is the long waiting times. One customer recommended implementing an appointment system to reduce the wait. While the caring and accommodating nature of the staff towards customers with special needs is appreciated, implementing an appointment system could ensure a smoother and more organized experience for all customers.
Several customers also mentioned the unprofessional behavior of some barbers. This includes talking excessively during working hours, taking long breaks, and not prioritizing their job responsibilities. This lack of professionalism can create a negative impression of the barbershop and affect customer satisfaction. El Patio Barbershop Empire should address this issue by enforcing stricter professional guidelines for the staff and ensuring they prioritize their job responsibilities.
Furthermore, the lack of a proper system for determining the order of customers is mentioned as a weakness. This can create confusion and disputes among customers, causing inconvenience and dissatisfaction. Implementing an organized system for determining the order of customers can address this issue and improve the overall customer experience.
Lastly, the unpredictability of the barbershop's opening and closing times is noted as a weakness. Customers reported that the barbershop sometimes closes earlier than the stated closing time, causing inconvenience and frustration. El Patio Barbershop Empire should work on maintaining consistent operating hours to enhance customer satisfaction.
In conclusion, while El Patio Barbershop Empire has strengths such as excellent beard trims, caring staff towards customers with special needs, cleanliness, and friendly and professional service, it also has weaknesses such as inconsistent quality of haircuts, long waiting times, unprofessional behavior among some barbers, lack of a proper system for determining customer order, and unpredictable operating hours. Addressing these weaknesses would significantly improve the overall customer experience at El Patio Barbershop Empire.
Best TL Reviews
They trimmed my beard perfectly. I have long hair so I didn't get a hair cut. My beard looks exquisite though
Respectfully, if you’re gonna come here, only get cut by Orlando or Jeffrey, the other guys are too careless and unmotivated, and do not go an hour before close cause they will give you whatever cut they want just to get you out the door so they can go home.
My son is Autistic, all the guys are caring and understands his sensory issues. Despite some language barriers, it's always a good visit. One recoomdation is probably utilizing an appointment system like Booksy. There is always a long wait.
Nice and clean, friendly staff. Very professional barbers. Every time I get my hair cut here they make sure I'm satisfied great job guys keep up the great work. ????
I Dash out here everyday to merchants around this place, they don't look friendly and bet they talk along of smack like most Barber shops do.
All they do is TALK and take 45 minute breaks in between customers. Iv been going here for years and I guess I'm just a glutton for punishment but after today never again. It's a 11am on a Friday, why is there two barbers only cutting hair while the other 5 barbers are absolutely doing everything in the world BUT their job. Plus they close pretty much anytime they want on any day they want. Don't believe there hours of operation sign on door or online. By the grace of god you will lucky enough to get a haircut 2 hours before they say they close (8pm)
So they usually do a great job cutting my hair and my friends but lately they haven’t been doing a good job at all, it’s like they are in a rush when it’s not even packed. They messed up with my friend hair today and they accidentally cut more hair off than they suppose to. Me and him are good tippers but we will take our money and go somewhere else. right now I would not recommend this place to anyone.
I have been going here for a long time and they used to be really good. I had one Barber that I would always request but he is no longer there. It seems like all there staff must have just got out of jail and all they do is talk and act unprofessional. They don't have a good system for who's next and it creates problems. Stay away until they get it together or some of them go back to jail.
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El Patio Barbershop Empire. Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 06:00 PM |
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