Jacksonville Beauty Supply

+1 910-347-4108

1215 Hargett St, Jacksonville, NC 28540 United States of America

Open Today: -

Quick Facts About Jacksonville Beauty Supply

Jacksonville Beauty Supply place has received a mix of positive and negative reviews from customers. In order to analyze the strengths and weaknesses of the establishment, we will examine the comments provided.

Starting with the strengths, one of the recurring themes in the comments is the great customer service. Multiple customers mentioned how professional, nice, and helpful the staff members were. This is an important strength for any beauty supply store, as good customer service can enhance the overall experience and make customers feel valued and satisfied.

Another strength mentioned by customers is the wide range of hair products available at Jacksonville Beauty Supply place. One customer mentioned that the range of hair is "huuuuge," indicating that the store offers a diverse selection to cater to different customer needs and preferences. This is beneficial for customers who may be looking for specific types or brands of hair, as they are likely to find what they need at this establishment.

Moreover, the comments also highlight the affordability of the products sold at Jacksonville Beauty Supply place. One customer mentioned that the prices are affordable and that they offer a variety of wigs, including human, blended, and synthetic options. This is a strength as it allows customers to find products that fit within their budget and cater to their specific hair needs.

The positive reviews also mention the pleasant ambiance of the store. Customers appreciated the good music and described it as a nice community hair supply. This is a strength as it creates a positive and welcoming environment for customers. A pleasant atmosphere can enhance the overall shopping experience and make customers more likely to return.

In terms of weaknesses, one of the negative reviews stands out the most. A customer expressed their dissatisfaction with a purchase they made at Jacksonville Beauty Supply place. They claimed to have paid for a 100% human hair wig but later discovered that it was a synthetic blend. The customer felt deceived and expressed their disgust, warning others to avoid this place and opt for a trusted beauty supply store instead. This review indicates a weakness in the accuracy of product descriptions and transparency in the store's operations.

Despite this negative review, it is important to note that it is only one customer's experience. The other positive reviews do not mention any similar issues, suggesting that this may be an isolated incident. However, it is a significant weakness as it damages the store's credibility and trustworthiness in the eyes of potential customers.

In conclusion, Jacksonville Beauty Supply place has several strengths that include great customer service, a wide range of hair products, affordability, and a pleasant atmosphere. These qualities can contribute to a positive shopping experience for customers. However, the negative review indicating a lack of accuracy in product descriptions and transparency is a significant weakness that should be addressed by the establishment. It is essential for businesses to prioritize honesty and integrity to maintain a loyal customer base and attract new customers.

Best TL Reviews

Great service! Everyone was professional and very nice! I needed some help color matching and everyone was so helpful. They took one look and were able to match me and give me some recommendations. The range of hair is huuuuge so I’ll be back for more!

Loved it here! Great hair, good music, and awesome customer service!

As always 100% satisfied went in for 2 wigs came out with 4 and more. Prices are affordable tbey have human, blended, and ssynthetic wigs and hair.

Love this place great deals Brighton purse perfect condition. Love you place you must go

Great products and better service. Mrs. Holder is amazing!

Nice community hair supply. Nice, patient people work there.

Paid $326 for what was suppose to be a 100% human hair 360 lace & 24in long for my daughter for her bday only to find out once we got to the salon the wig that I paid $326 for is a SYNTHETIC BLEND!(1st time ever purchasing a wig so I didn’t know much ab them so I figured going to a beauty supply store would be the safer option Man was I WRONG) I am beyond disgusted a beauty supply store would be deceitful to their paying customers! PLEASE SAVE YOUR MONEY & go to a TRUSTED BEAUTY SUPPLY STORE! I would of been better off ordering a wig from Amazon! I will do whatever I can to make sure word gets out about how this place is selling SYNTHETIC BLEND WIGS AS 100% HUMAN HAIR!

I've been purchasing hair care products from this location for almost 25 years! Whether it's for my own personal hair care needs or for my daughters, I always find what I need here! I've not only purchased hair care products, but when my girls were small, this is where I got their cute lace trimmed socks and barrettes for church! Mrs. Barbara and her staff are always super sweet and helpful, and Mrs. Bridgette always provides the best customer service with a smile! ????