Quick Facts About Lovely Nails
Lovely Nails is a nail salon that has received several positive comments from its customers. They are praised for their outstanding customer service, affordable prices, and skilled staff. Many customers express their satisfaction with the results and state that they will continue to visit the salon in the future. The positive comments also highlight the quick service and availability of appointments, particularly mentioning Ann, a nail technician who is described as great and always accommodating.
One of the major strengths of Lovely Nails is their outstanding customer service. Many customers praise the friendly and professional staff who go above and beyond to ensure customer satisfaction. They are known for being available when needed and getting customers in quickly for their appointments. This is crucial for customers who are on a tight schedule and appreciate timely service.
Affordable prices are another strength of Lovely Nails. Customers appreciate the reasonable prices and mention that the salon offers great services at a fair price. This is particularly important for customers who want to maintain regular beauty treatments without breaking the bank.
Lovely Nails is also praised for their skilled and professional staff. Customers mention that they are experienced and competent in their work. This is important for customers who want high-quality results that meet their expectations. The positive comments indicate that the salon consistently delivers satisfactory nail treatments.
Another strength of Lovely Nails is their cleanliness. The salon is described as clean, which is essential for maintaining hygiene standards in a nail salon. Cleanliness is a vital factor for customers who want a safe and healthy environment during their treatments. The positive comments indicate that customers feel comfortable and satisfied with the salon's cleanliness standards.
However, there are also some weaknesses mentioned in the comments. One customer expresses their disappointment with a rushed pedicure experience. They mention that they only received one coat of paint and felt that their feet were barely massaged. This suggests a lack of attention to detail and adequate time spent on the service. This type of poor experience can lead to customer dissatisfaction and may cause them to seek alternative options.
Another weakness mentioned is the staff's multitasking during appointments. One customer mentions that their nail technician answered the phone and worked on another client's nails during their pedicure. This can be seen as unprofessional and may make customers feel neglected or rushed during their treatments. It is important for the staff to prioritize their current customer to provide an unhurried and relaxing experience.
Additionally, a comment points out the use of cheese graters for feet, which can lead to the thickening of callouses. This suggests a lack of updated knowledge and techniques in the salon. Using proper tools and techniques is essential for maintaining the health and well-being of customers' feet. It is crucial for the salon to stay updated on industry standards and ensure they are providing the best possible services to their customers.
In conclusion, Lovely Nails has several strengths, including outstanding customer service, affordable prices, skilled staff, and a clean environment. These factors contribute to positive experiences and customer satisfaction. However, there are also weaknesses mentioned in the comments, such as rushed services, multitasking during appointments, and outdated techniques. Addressing these weaknesses will be important for Lovely Nails to maintain and enhance its reputation in the competitive nail salon industry.
Best TL Reviews
Customer service was outstanding, prices were affordable and couldn’t be happier with the results. Definitely will continue to go back!
I have been going to lovely nails for almost a year now and love how my nails turn out every time! Ann is great and gets me in quickly when I call for a fill.
Honestly the best nail experience I've ever had, definitely will be back. Very skilled and professional, clean and quick service.
I love this place! Ann is amazing! She’s always available when needed. The prices are reasonable and Ann does a great job!
Lovely Nails has been doing nails for 18 months. They always do a great job and offer great services at a fair price.
I have been using lovely nails for many years and they are amazing. I won’t go anywhere else. Best value for the price in the area.
Really disappointed. I used to like this place due to the pricing. I came here for a pedi and it was rushed sooo bad. I only got 1coat of paint and my feet barely got massaged. The lady who did my nails was very nice but got up multiple times during my pedi to answer the phone and do another clients nails. She also touched my nails in the same gloves she touched another clients nails with. Not relaxing at all. Also cheese graters are not good for feet and thicken callouses. The price of pedis also went up.
they always do an amazing job! i’ve been going there for years. they never disappoint!
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Opening Hours
Monday | 10:00 AM - 07:30 PM |
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Tuesday | 10:00 AM - 07:30 PM |
Wednesday | 10:00 AM - 07:30 PM |
Thursday | 10:00 AM - 07:30 PM |
Friday | 10:00 AM - 07:30 PM |
Saturday | 10:00 AM - 05:00 PM |
Sunday | Closed |
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