Quick Facts About Royal Nails
Royal Nails place has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the salon.
One strength highlighted by a customer is the efficiency and skill of the nail technicians. They specifically mentioned that Steve, one of the technicians, was fast and able to accurately fulfill their requests. This suggests that the salon has skilled staff members who can provide quality services efficiently.
Another positive aspect mentioned by a customer is the cleanliness of the salon. A clean environment is important in a nail salon to ensure hygiene and avoid the spread of infections. The fact that the customer felt the place was clean is a good indicator of the salon's attention to cleanliness standards.
Friendliness and customer engagement are also mentioned as strengths of Royal Nails place. Joyce and the staff are recognized for being friendly and even remembering customers' names. This creates a welcoming atmosphere and helps build a loyal customer base.
Additionally, the convenience of the salon's gel nail polish, which dries quickly under a blue light, is highlighted by a customer. This can be seen as a strength compared to other salons that may not offer this quick-drying option, and it shows that Royal Nails place is up-to-date with new trends and technologies in the nail industry.
However, there are several weaknesses that customers have pointed out. One major weakness is the poor customer service experienced by some individuals. Complaints include being overcharged, not receiving a satisfactory service, and being made to pay for incomplete work. These negative experiences can harm the salon's reputation and deter potential customers from visiting the establishment.
Inconsistency in service quality is another weakness mentioned. One customer mentions that their pedicure was mediocre, and another mentions that the technician who was supposed to do nail designs was not available for a while. This suggests that the salon may struggle with managing appointments and training their staff to provide consistent quality across the board.
An unfortunate incident of a botched eyebrow waxing is also mentioned by a customer. This indicates a lack of attention to detail and potentially poor training or supervision of staff members performing waxing services. Such incidents can significantly damage the salon's reputation and result in the loss of customers.
Lastly, the wait times mentioned by some customers indicate that the salon may struggle with appointment management, leading to longer wait times and inconveniencing customers. This can be perceived as a weakness and may frustrate customers who value their time.
In conclusion, while Royal Nails place has some strengths such as skilled technicians, cleanliness, friendliness, and keeping up with industry trends, there are several weaknesses that need to be addressed. These include poor customer service, inconsistency in service quality, incidents of botched services, and long wait times. Addressing these weaknesses will be crucial for the salon to improve its reputation and retain customers.
Best TL Reviews
Absolutely disgusting!!! HORRRRRIBLE!!! I’m new to the area and tried them out in less than two weeks I had green fungus under three of my nails, two of them which I’ve had on for years and years just popped right off along with half of my nail and the remaining five were completely lifted and water was under every single one of them !! I called to complain they wanted to let the same person do my nails and said I had to pay for them! I was going to look over the fact that they were completely unprofessional and not friendly at all but this is just absolutely disgusting I do not recommend this to anybody whatsoever I will now drive 45 minutes back to where I used to live to get my nails done properly they should be ashamed of themselves and it’s absolutely horrifying!!
First time here, had a pedicure and a full set of acrylics. I was pleasantly surprised at how efficient Steve was doing my nails and exactly how I ask for them which, I usually have a hard first time at any nail place because either the acrylic is too thick for my liking or filing isn't as I asked but, he was right on!!
He was also very fast at it too, I was thrilled!
Place is very clean, they are very friendly & I DO RECOMMEND!
I had doing my toes done with Lee and Steve my nails ~ Steve was a gem!!
~Tammey
P.S. lol i'm 47 & had previously stuck to what I knew as far as nail polish goes... For the first time I tried the gel nail polish activated by the blue light and oh my god they were dry completely within a minute after he finished putting the top coat on, I was floored!
I will never go back to normal nail polish again! That is so convenient! LOL okay I'm behind the times probably a little there but you know just saying if you haven't tried it, do try it! ????
When there wanted manicure and the guy Convince me and said do a acrylic not knowing it would come us looking like this hot mess! Never going back. They over charge so much and the nails don’t even be satisfying
they need 40 minutes for a regular pedicure I didn't like it because I waste a lot my time .They didn’t finish painting my nails and she wanted me to pay the full price $30 , No she didn't finish her work I had to leave because it's 40 minutes of regular pedicure???
Joyce and everyone at Royal Nails are friendly and engages in conversation. It's impressive that they welcome everyone by name. Charlie does my nails and he takes his time and does beautiful designs.
This is my favorite nail salon. It's 35 minutes from me but we'll worth the drive. Call for an appointment with Joyce!
I made an appointment at the wrong nail salon and realized too late and had to come here. The older lady waxed my eyebrows on the brow bone and literally wax majority of my eye brow hair off. Who waxes on the brow bone and arch. She left a small rectangular bar on each brow bone. This was the worst experience ever. I look crazy with this mess this lady did. Next time I’ll double check the number. I wanted an appointment at Best Nails not Royal nails. I won’t be coming back here.
I called prior to arriving to book an appointment. Arrived at appt. time & had to an hour. Pedicure was mediocre. I wanted designs on my nails. No one was available to do designs so I waited another hour for the gentleman that was able to do designs was available. He removes my polish, looks at the design and then tells me he will try to do something similar, but cannot make it exact. It went downhill from there. I will NEVER return and I advise you to not waste your time. I got to the nail salon at 1:30 left at 5:30 without my nails completed and I’m in between spending the money again on getting my toes done. Not satisfied and customer service was HORRIBLE!!
Place Pictures
Royal Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places