Quick Facts About Guy & Gal Salon & Spa
Guy & Gal Salon & Spa has a mix of strengths and weaknesses based on the comments provided.
Starting with the strengths, one recurring theme is the friendly and professional staff. Multiple customers mention the friendly and welcoming environment, praising the employees for being pleasant and polite. This is an important factor for many people when choosing a salon or spa as it contributes to the overall experience and comfort of the customers.
Another strength mentioned is the expertise and skills of specific staff members. Amber, for instance, is mentioned several times as being an exceptional hair stylist. Customers appreciate her talent and ability to provide a quality haircut. Additionally, Cindy is highly recommended for nail services, with customers following her from different salons for over 10 years. This shows that Guy & Gal Salon & Spa has staff members who are known for their exceptional skills in specific areas, attracting loyal customers.
Some customers also mention the reasonable prices at the salon. This is a strength as affordable prices are often a significant factor in attracting and retaining customers. The affordability of services can make the salon more accessible to a wider range of people, increasing customer base and loyalty.
Furthermore, it is mentioned that the salon has been operating for a long time, with one comment dating back to the mid-90s. This suggests that the salon has established itself in the community and has built a loyal customer base over the years. Longevity in the business indicates a level of trustworthiness and consistency that attracts customers.
However, there are also some weaknesses highlighted in the comments. One customer had a negative experience with a stylist who did not listen to their preferences and ended up with a haircut and color they didn't want. The stylist's response to the customer's dissatisfaction was also mentioned as offensive and argumentative. This highlights a potential weakness in communication and customer service at Guy & Gal Salon & Spa, as the staff should prioritize meeting the customer's expectations and handling complaints professionally.
Another weakness mentioned is the cleanliness and hygiene. One customer found the salon to be dirty and unpleasant-smelling. They also questioned the standard of hygiene during a waxing appointment. Cleanliness and hygiene are crucial aspects of any salon or spa, as customers expect a clean and sanitary environment for their treatments. This weakness can significantly impact the reputation and credibility of the business.
The small size of the salon is also mentioned as a weakness by one customer. They state that there are only two barber chairs and a limited number of salon and pedicure chairs. This suggests that the salon may not have enough capacity to handle a large influx of customers or accommodate their needs comfortably. Limited space can lead to longer waiting times and a less enjoyable experience for customers.
In summary, Guy & Gal Salon & Spa has strengths in terms of its friendly and professional staff, skilled and talented stylists, reasonable prices, and longevity in the business. However, there are weaknesses in communication and customer service, cleanliness and hygiene, and limited space. Addressing these weaknesses will be crucial for the salon to maintain and improve its reputation and customer satisfaction.
Best TL Reviews
One of, if not the best salons in the valley! Amber and everyone else here are all amazingly friendly and professional. Highly recommended for anyone and everyone!
I have been getting my hair done here for several years, so obviously I in no way want to give one star! Last time I went in though, I specifically said please don't make it short and black. After a cut and color it was both! When I said I didn't care for it, she got really offended and argued with me but finally agreed to pull out the color. My hair is now completely dried out and still black;( sometimes I feel like they do what's easy not what you want.
If you need an amazing nail person ask for Cindy. I have known her and followed her through different nail places for over 10 years. She is a perfectionist and tries very hard to please you. Her work is impeccable. They have in house nail techs who seems to change all the time, if you want great work you need Cindy. While I have not had her work on my hair Amber seems to do a great job and seems to have many return customers.
I want to recognize Amber for doing an awesome job with my haircut! I had received a bad haircut from another company and went into Guy & Gal with hopes they would be able to help, Amber took the time to show me what had been done wrong and how she was going to do her best to fix. I walked out of there feeling better about my hair and my hair looks great she has exceeded my expectations, because of this I will continue to return and will recommend their salon to my friends and family. THANK YOU AMBER ????
Do not go here!!! This place was dirty and smelled bad. On top of that they were rushed despite having no one waiting in the lobby and only 2 other clients being served. Went in for a brow and lip wax and she had terrible technique it makes me question wether or not she holds a license for waxing or if she's ever been trained at all. Eyebrows ended up misshapen and lip is breaking out probably due to dirty unhygienic wax.
Amber is a hair wizard. There are very few stylists these days that can cut hair without
totally razoring your entire head. Amber has
an absolute undeniable talent that is only
exceeded by how kind and gracious she is.
Absolutely love this Sweet Girl!
Very nice ladies who work there. Prices are very reasonable. Smallish shop, two barber chairs, 2 -4 salon, 3 or 4 pedicure chair.
I've been gettkng my hair cut here since the original owner, Sonny, opened this salon back in the mid 90s. And I always took my kids here as well. Within 2 years of opening, she sold the business to the current owner, Sone, and since the quality remained high, I continued to do business with them to this day. They have recently expanded to offer nail & foot care services. Great service at a fair price....it's what has kept me coming back
Guy & Gal Salon & Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Payments
-
Debit cards
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
11. Salon 27 Eleven