Quick Facts About Mimosa Salon Washington
Mimosa Salon Washington Place is a salon located in Washington DC. Based on the comments provided, we can identify several strengths and weaknesses of the salon.
Strengths:
1. Talented Nail Artist: The salon has a talented nail artist named Sunny, who is recommended by multiple customers for their skills in gel extensions and dip/gel design. The customers claim that their nails last for a long time, even up to 6 weeks, which is impressive.
2. Clean and COVID-19 Protocols: The salon is praised for its cleanliness and adherence to COVID-19 protocols. The staff always wear masks, ensuring the safety and comfort of the customers during their visit.
3. Friendly and Kind Staff: Multiple customers mention the staff's kindness and genuine happiness when serving clients. The salon is known for its friendly environment and professional service.
4. Flexibility in Booking Appointments: Customers appreciate the salon's flexibility in booking appointment times. This allows them to conveniently schedule their salon visits according to their preferences.
5. Skillful and Creative Nail Technicians: Sopheary, one of the nail technicians at the salon, is mentioned for her skills in pedicures and Gel X. Customers appreciate her ability to create various designs and styles, making the experience enjoyable and fun.
Weaknesses:
1. Inconsistency in Service: One customer was disappointed with the pedicure they received, as there was no effort made to remove calluses from their feet. The customer felt that their feet looked horrible after the pedicure, and the nail polish also appeared rushed. This inconsistency in service left a negative impression.
2. Pushy for Tips: A customer mentioned that the salon asked for a tip, which can be seen as unprofessional and uncomfortable for some clients. This can negatively impact the overall experience and perception of the salon.
3. Lack of Empathy: One customer expressed dissatisfaction with the manager's lack of concern after a painful pedicure experience. The customer expected more empathy and support from the staff, which was not provided.
4. Durability of Services: A customer complained that their gel manicure started peeling after only two days and eventually came off within a week. This raises concerns about the quality and durability of the manicure services provided at the salon. The customer also questioned whether the nail polish used or the application process contributed to the poor longevity of the manicure.
In conclusion, Mimosa Salon Washington Place has strengths in terms of talented nail artists, cleanliness, adherence to COVID-19 protocols, and friendly staff. However, there are weaknesses identified in inconsistent service, being pushy for tips, lack of empathy, and questions about the durability of some services. It is important for the salon to address these weaknesses to ensure a positive and satisfactory customer experience.
Best TL Reviews
I absolutely love it here! I am much newer to this salon but I'm shocked by the older reviews! I have come three different times in 2022 and this is where I will always go in DC! I've been looking for a place with a talented nail artist and I couldn't recommend Sunny (@nails_and_sunny) enough!
I've done gel extensions and dip/gel design with her and my nails last 6 weeks, easily, which is UNHEARD of! I've had major travel, events for work, etc. and the nails stand the test of time. The space is clean and the staff follow COVID-19 protocols, always masked, etc. I love it here and am so grateful a friend recommended it to me!
I have been going to this salon for a long time now (formally called Mimosa Salon) and couldn’t say enough better things. The staff are always so kind, genuinely happy to see you, and do an amazing manicure/pedicure. Sunny is my favorite for intricate designs and they are always super flexible with booking appointment times. Highly recommend this place. Couldn’t say better things about this salon.
Just went there today paid $55 for a pedicure, and she never ask to remove my callus from my feet, That is ridiculous! I could have went some here else. My feet look HORRIBLE!!!! On top of that, she asked for a tip! The polish looks rushed, I asked her to shape my toe nail square, she cut them to low. I'm very upset about this, never again! First impression are everything.
I go here regularly and have been a client of Sopheary’s for a while. I get a pedicure and Gel X and she is AMAZING! The nails last and she’s able to do all types of designs and styles so it’s always fun coming and letting her be creative.
I got my nails done for Halloween and so happy with the shape, design and services. Highly recommend!!!
The salon located near my office. just walk and its so convenient. It was my first time and I had Brazilian, gel manicure and pedicure with Chi. She did awesome work!!! I cannot wait to come back on Thursday for same service with Chi. Oh yes, they offer champagne or red wine! :) I suggest the place and Chi to all my friends. My gel on my finger nails and nail polish on my toes are still intact perfectly! Thank you Chi and see you soon!
Never again. Avoid this place, they were even trying to charge me for the manicure. Ended up paying 30 dollars for this painful pedicure!! Go somewhere else! I am in so much pain, the manager didn’t even cared to ask if I needed anything. (For some reason I am not able to post the pictures of the cut of my foot and hand directly on this review)
This was the worst salon I have ever been to. I paid $80 dollars for gel manicure with regular pedicure and it was a waste of money. My gel nails started peeling after 2 days and now it’s been a week and they are all coming off . I don’t now if it’s the nail polish they use or if it’s because they only put it under the lamp once even after I asked if they could do another layer. I am never coming back and won’t recommend this salon to anyone.
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